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Multiple Rejection Memos

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Created by Gudrun G (Lufthansa Cargo) on 2012-03-19 11:21:49 Back to Topics

Multiple Rejection Memos

Dear Ashley, unfortunately the original subject (as copied below) is deleted. But please allow me to reply to your answer. Do you mean with 'at the same time' within the same period? So refering to my example with AWB 3, 4 and 5: it is possible to reject within the same period but with a single RM per AWB with own Memo numbers and different reason codes. Please confirm.    Thank you so much for your clearance and best regards, Gudrun

 
Body:

Hi Gudrun,

The evaluation of the whole rejection invoice should be done at the same time, on its entirety. You cannot further split into multiple RMs.

From your example, rejection of AWB #5 should be done same time with the rejection of the other documents.

Regards,

Ashley


From:
Posted: 2/23/2012 9:47 AM
Subject: CGO: Subsequent Rejection Memos cannot group multiple Rejection Memos

I refer to ISPG chapter 4.4: Subsequent Rejection Memos cannot group multiple Rejection Memos. For example a first stage Rejection Memo can reject five Air Waybills from an original invoice for a Rate error. However Rejection stage two and three cannot reject multiple Rejection stage one and Rejection stage two Memos.
This means:
I receive a multiple Rejection Memo for 5 AWBs with the same reason code. For AWB 1 and 2 the RM is accepted. For AWB 3 I raise a single RM stage two with reason code AA and for AWB 4 I raise another single RM stage two with reason code BB. But AWB 5 needs more investigation and should be rejected on stage two in a later period.
Am I right?
Thank's a lot for your soon response and best regards, Gudrun (LCAG)
Replied by Ashley H on 2012-04-05 13:55:33

Hi Gudrun,

 

This has to be rejected on 1 memo. They cannot be further split from one rejection memo into multiple documents.

 

Regards,

Ashley

 

From: gewertg
Posted At: March-19-12 11:22 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Multiple Rejection Memos
Subject: Multiple Rejection Memos

 

 

Dear Ashley, unfortunately the original subject (as copied below) is deleted. But please allow me to reply to your answer. Do you mean with 'at the same time' within the same period? So refering to my example with AWB 3, 4 and 5: it is possible to reject within the same period but with a single RM per AWB with own Memo numbers and different reason codes. Please confirm.    Thank you so much for your clearance and best regards, Gudrun

 

Body:

Hi Gudrun,

The evaluation of the whole rejection invoice should be done at the same time, on its entirety. You cannot further split into multiple RMs.

From your example, rejection of AWB #5 should be done same time with the rejection of the other documents.

Regards,

Ashley


From:
Posted: 2/23/2012 9:47 AM
Subject: CGO: Subsequent Rejection Memos cannot group multiple Rejection Memos

I refer to ISPG chapter 4.4: Subsequent Rejection Memos cannot group multiple Rejection Memos. For example a first stage Rejection Memo can reject five Air Waybills from an original invoice for a Rate error. However Rejection stage two and three cannot reject multiple Rejection stage one and Rejection stage two Memos.

This means:

I receive a multiple Rejection Memo for 5 AWBs with the same reason code. For AWB 1 and 2 the RM is accepted. For AWB 3 I raise a single RM stage two with reason code AA and for AWB 4 I raise another single RM stage two with reason code BB. But AWB 5 needs more investigation and should be rejected on stage two in a later period.

Am I right?

Thank's a lot for your soon response and best regards, Gudrun (LCAG)

 

 
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