Skip to main content

Test Home
You & IATA

Search

You are here: Home » Services » Financial Services » Simplified Interline Settlement » SIS Forums
  • Print this page
  • Share this page

Unable to save a RM Cpn in IS-Web

This is a read-only copy of the discussions. To view the original, where you can reply, go here. For info on how to log in, please see the instructions.

Created by Hui H (Silkair) on 2012-05-23 04:21:25 Back to Topics

Unable to save a RM Cpn in IS-Web

Dear Sir/Mdm,
 
When trying to insert a RM coupon in an outgoing invoice in IS-Web, we are unable to save the contents due to an error in Check Digit.
When inputting the coupon details in this screen, the Check Digit field is not editable. After saving, an error message appeared to prompt us to fill in the Check Digit but the field is still not editable and thus the document is not saved.
 
A copy of the error message is attached. Pls advise. Thanks.
 
 
Replied by Ashley H on 2012-06-05 16:31:35

Dear Ssu Hui,

 

This was a defect and has been fixed and deployed in SIS. Please check and if this is still not working please create a SIS Help Desk case by writing to sishelp@iata.org.

 

Regards,
Ashley

 

From: Han Ssu Hui
Posted At: May-23-12 4:21 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Unable to save a RM Cpn in IS-Web
Subject: Unable to save a RM Cpn in IS-Web

 

Dear Sir/Mdm,

 

When trying to insert a RM coupon in an outgoing invoice in IS-Web, we are unable to save the contents due to an error in Check Digit.

When inputting the coupon details in this screen, the Check Digit field is not editable. After saving, an error message appeared to prompt us to fill in the Check Digit but the field is still not editable and thus the document is not saved.

 

A copy of the error message is attached. Pls advise. Thanks.

 

 

 
ADVERTISEMENT


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.