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BM against Correspondence

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Created by Shankar S on 2010-10-15 05:02:16 Back to Topics

BM against Correspondence

Does the airline have a choice not to use IS WEB for correspondence. If so, then if BM is raised against authority received and  the correspondence reference number provided in the BM record does not match the audit trail information in IS will it get flagged as an error.
Replied by Alex S on 2010-11-12 08:23:24
Thank you for your question. We are currently working on it and will get back to you soon.


From:
Posted: Friday, October 15, 2010 5:02 AM
Subject: BM against Correspondence

Does the airline have a choice not to use IS WEB for correspondence. If so, then if BM is raised against authority received and  the correspondence reference number provided in the BM record does not match the audit trail information in IS will it get flagged as an error.
Replied by Alex S on 2010-11-15 11:09:11
In order to maintain the integrity of the audit trail, the airline needs to use IS-WEB for correspondence.


From:
Posted: Friday, November 12, 2010 8:23 AM
Subject: BM against Correspondence

Thank you for your question. We are currently working on it and will get back to you soon.


From:
Posted: Friday, October 15, 2010 5:02 AM
Subject: BM against Correspondence

Does the airline have a choice not to use IS WEB for correspondence. If so, then if BM is raised against authority received and  the correspondence reference number provided in the BM record does not match the audit trail information in IS will it get flagged as an error.
Replied by Alex S on 2010-11-17 18:31:42
CORRECTION TO PREVIOUS POST
 
Carriers have the option of providing a BM via IS-IDEC/IS-XML file for Correspondence debits. IS will validate the Correspondence Ref # and in case it is not matching the Billing Audit Trail and Reason Code, IS will flag it as an Error.


From:
Posted: Monday, November 15, 2010 11:09 AM
Subject: BM against Correspondence

In order to maintain the integrity of the audit trail, the airline needs to use IS-WEB for correspondence.


From:
Posted: Friday, November 12, 2010 8:23 AM
Subject: BM against Correspondence

Thank you for your question. We are currently working on it and will get back to you soon.


From:
Posted: Friday, October 15, 2010 5:02 AM
Subject: BM against Correspondence

Does the airline have a choice not to use IS WEB for correspondence. If so, then if BM is raised against authority received and  the correspondence reference number provided in the BM record does not match the audit trail information in IS will it get flagged as an error.
Replied by Elias B (SWISS) on 2010-11-18 05:20:42
I'm happy to see this correction..:-)
 
best regards,
 
Elias


From:
Posted: Wednesday, November 17, 2010 6:31 PM
Subject: BM against Correspondence

CORRECTION TO PREVIOUS POST
 
Carriers have the option of providing a BM via IS-IDEC/IS-XML file for Correspondence debits. IS will validate the Correspondence Ref # and in case it is not matching the Billing Audit Trail and Reason Code, IS will flag it as an Error.


From:
Posted: Monday, November 15, 2010 11:09 AM
Subject: BM against Correspondence

In order to maintain the integrity of the audit trail, the airline needs to use IS-WEB for correspondence.


From:
Posted: Friday, November 12, 2010 8:23 AM
Subject: BM against Correspondence

Thank you for your question. We are currently working on it and will get back to you soon.


From:
Posted: Friday, October 15, 2010 5:02 AM
Subject: BM against Correspondence

Does the airline have a choice not to use IS WEB for correspondence. If so, then if BM is raised against authority received and  the correspondence reference number provided in the BM record does not match the audit trail information in IS will it get flagged as an error.
 
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