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the scope of RM coupon breakdown
Hi!
When receiving one BM with many coupon breakdown records, we would accept part of those coupons with entirly amount, in the meanwhile, reject part of those coupons. How to raise our RM? With the whole coupons or only with the rejected coupons? If only with the rejected coupons, the amount of ‘Your Billed’ in RM would not equal to the original BM amount. Is is acceptable?
Tks in advance |
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Hi,
In case of rejecting a Billing Memo having multiple linked coupons, the billing carrier can list only those coupons where there is a dispute. This will mean that the “Your Billed Amount” won’t be same as the amount in the previous stage of billing, which is acceptable for an IS point of view.
Hope this helps.
From:
Posted: Friday, February 11, 2011 3:21 PM
Subject: the scope of RM coupon breakdown
Hi!
When receiving one BM with many coupon breakdown records, we would accept part of those coupons with entirly amount, in the meanwhile, reject part of those coupons. How to raise our RM? With the whole coupons or only with the rejected coupons? If only with the rejected coupons, the amount of ‘Your Billed’ in RM would not equal to the original BM amount. Is is acceptable?
Tks in advance |