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Validations on BM raised for Correspondence items in Passenger category

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Created by Konda R (Qantas) on 2011-03-03 19:17:56 Back to Topics

Validations on BM raised for Correspondence items in Passenger category

Hi

Can you please explan what validations and checks are performed by SIS when a BM is raised for a Correspondence item in Passenger category when an Authority to Bill is given or when a correspondence expires?
 
Understand Correspondence Ref Number is mandatory for reason code “6A” (Authority to Bill) or “6B” (no response).

Will SIS validate Authority to Bill was provided or correspondence expired? Will it validate the amount authorised or disputed (in case of expiration)? 
 
Trying to understand if we need to make provision for handling BMs raised incorrectly for correspondence items, which would require rejection.
Replied by Ashley H on 2011-05-16 15:38:01
Dear Konda,
 
When a BM is raised for Reason Code 6A, the SIS system checks the following:

1) The correspondence reference number quoted in the BM exists in the system and the final stage of correspondence has the "Authority to Bill" flag set in the system.

2) The billing airline and billed airline details match with the Airline receiving the Authority to bill and the airline granting the ATB, respectively.

3) The amount billed in the Billing Memo matches with the amount that was specified in the last correspondence stage where ATB was given. Any currency conversion taken into consideration.
 
When a BM is raised for Reason Code 6B, the SIS system checks the following:

1) The correspondence reference number quoted in the BM exists in the system and the final stage of correspondence has the Correspondence status as "Open" and Sub-status as "Expired".

2) The billing airline and billed airline details match with the Airline who initiated the correspondence case and the airline who did not respond within time limit, respectively.

3) The amount billed in the Billing Memo matches with the amount that was specified in the last correspondence stage where which was not responded. Any currency conversion taken into consideration.
 
Hope this helps.
Kind regards
 
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