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Correspondence: content of PDF download

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Created by Claudia L (Lufthansa) on 2010-06-29 07:15:07 Back to Topics

Correspondence: content of PDF download

Will the PDF download for correspondences include
- all stages of that selected correspondence
- all the users who processed the single stages in this correspondence?
 
Thanks.
Replied by Alex S on 2010-11-12 08:30:48
Thank you for your question. We are currently working on it and will get back to you soon.


From: Lufthansa
Posted: Tuesday, June 29, 2010 7:15 AM
Subject: Correspondence: content of PDF download

Will the PDF download for correspondences include
- all stages of that selected correspondence
- all the users who processed the single stages in this correspondence?
 
Thanks.
Replied by Alex S on 2010-11-15 11:13:59
All stages of the selected correspondences will be included. Can you please elaborate on what is meant by the "all users".


From:
Posted: Friday, November 12, 2010 8:30 AM
Subject: Correspondence: content of PDF download

Thank you for your question. We are currently working on it and will get back to you soon.


From: Lufthansa
Posted: Tuesday, June 29, 2010 7:15 AM
Subject: Correspondence: content of PDF download

Will the PDF download for correspondences include
- all stages of that selected correspondence
- all the users who processed the single stages in this correspondence?
 
Thanks.
Replied by Alex S on 2010-11-17 18:34:58
There are two options for downloading the Correspondence details.
 
1) Download individual correspondence: This option will allow download of a single stage of a correspondence case. This is irrespective of the user who worked on the Correspondence case.

2) Download Billing Audit Trail: This option will allow download of all stages of Correspondence as well as its prior billing stage information. This is irrespective of the users who worked on the Correspondence case.


From:
Posted: Monday, November 15, 2010 11:13 AM
Subject: Correspondence: content of PDF download

All stages of the selected correspondences will be included. Can you please elaborate on what is meant by the "all users".


From:
Posted: Friday, November 12, 2010 8:30 AM
Subject: Correspondence: content of PDF download

Thank you for your question. We are currently working on it and will get back to you soon.


From: Lufthansa
Posted: Tuesday, June 29, 2010 7:15 AM
Subject: Correspondence: content of PDF download

Will the PDF download for correspondences include
- all stages of that selected correspondence
- all the users who processed the single stages in this correspondence?
 
Thanks.
 
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