Mishandling Passenger
Please confirm what is intended to be used in Recommended field "Reference Number" |
 |
Dear Russell,
This should be the World Tracer Number, or, if you are not on World Tracer, then it is your company's reference number.
Best regards
From:
Posted: Thursday, May 12, 2011 12:06 PM
Subject: Mishandling Passenger
Please confirm what is intended to be used in Recommended field "Reference Number" |
|
From:
Posted: Monday, May 30, 2011 7:42 PM
Subject: Mishandling Passenger
Dear Russell,
This should be the World Tracer Number, or, if you are not on World Tracer, then it is your company's reference number.
Best regards
From:
Posted: Thursday, May 12, 2011 12:06 PM
Subject: Mishandling Passenger
Please confirm what is intended to be used in Recommended field "Reference Number"
Please can you also explain why this charge code states "Expense Vouchers supporting debits for passenger meals and sundry expenses must be provided to the billed airline as scanned documents or as otherwise agreed between the parties"? This seems to contradict the premise of eliminating supporting documents and means retaining a fairly manual business process |
|
Hi Ashley - Are you sure?! World Tracer number doesn't seem relevant for Mishandling Passenger (it is relevant for Mishandling Baggage!). Please let me know! |
|
Hi Russell,
My apologies - you are right, the answer I gave was for Mishandling Baggage.
For Mishandling Passenger, this charge code does not have a strictly defined Reference Number field. Therefore, this field can be populated with various types of information that relate to the line item, as described in the IS-XML Record Structure for ReferenceNumber @Name (attribute is AN and length 30, attribute Name can take any value).
Hope that clarifies.
Regards
From:
Posted: Thursday, June 02, 2011 9:09 AM
Subject: Mishandling Passenger
Hi Ashley - Are you sure?! World Tracer number doesn't seem relevant for Mishandling Passenger (it is relevant for Mishandling Baggage!). Please let me know! |
|
Hi Ashley,
Returning to an earlier question in this thread;
ISPG says for this charge type "Expense Vouchers supporting debits for passenger meals and sundry expenses must be provided to the billed airline as scanned documents or as otherwise agreed between the parties"
I'm assuming that we dont actually need to send these to the billed entity unless agreed bilaterally? It seems to contradict the objective of eliminating as many support docs as possible?
Thanks, Russell (BD)
From: Posted: Thursday, June 02, 2011 7:58 PM Subject: Mishandling Passenger
Hi Russell,
My apologies - you are right, the answer I gave was for Mishandling Baggage.
For Mishandling Passenger, this charge code does not have a strictly defined Reference Number field. Therefore, this field can be populated with various types of information that relate to the line item, as described in the IS-XML Record Structure for ReferenceNumber @Name (attribute is AN and length 30, attribute Name can take any value).
Hope that clarifies.
Regards
From:
Posted: Thursday, June 02, 2011 9:09 AM
Subject: Mishandling Passenger
Hi Ashley - Are you sure?! World Tracer number doesn't seem relevant for Mishandling Passenger (it is relevant for Mishandling Baggage!). Please let me know! |
|
Hi Russell, This Charge Code is the only one where we were not able to remove the paper, as some carriers feel the need to see the original voucher as a supporting document. So if bilaterally you and your partner(s) have agreed to remove the paper for this Charge Code, then you will not need to provide; otherwise the stated rule remains. Best regards From: FROST Russell [mailto:russell.frost@flybmi.com]
Posted At: Monday, July 18, 2011 6:28 AM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Mishandling Passenger
Subject: Mishandling Passenger Hi Ashley, Returning to an earlier question in this thread; ISPG says for this charge type "Expense Vouchers supporting debits for passenger meals and sundry expenses must be provided to the billed airline as scanned documents or as otherwise agreed between the parties" I'm assuming that we dont actually need to send these to the billed entity unless agreed bilaterally? It seems to contradict the objective of eliminating as many support docs as possible? Thanks, Russell (BD)
From:
Posted: Thursday, June 02, 2011 7:58 PM
Subject: Mishandling Passenger My apologies - you are right, the answer I gave was for Mishandling Baggage. For Mishandling Passenger, this charge code does not have a strictly defined Reference Number field. Therefore, this field can be populated with various types of information that relate to the line item, as described in the IS-XML Record Structure for ReferenceNumber @Name (attribute is AN and length 30, attribute Name can take any value). From:
Posted: Thursday, June 02, 2011 9:09 AM
Subject: Mishandling Passenger Hi Ashley - Are you sure?! World Tracer number doesn't seem relevant for Mishandling Passenger (it is relevant for Mishandling Baggage!). Please let me know!
|