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Misc Class - Rejection

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Created by Yixin W (SIA) on 2011-01-30 11:03:26 Back to Topics

Misc Class - Rejection

2 quick questions on SISM rejection invoice:

1. Is it only one rejection is allowed?

scenario 1: SQ bills LH, LH rejects (1st rejection), SQ disagrees on 1st rejection. To pursue further, SQ needs to initiate a "correspondence".

scenario 2: LH bills SQ, SQ rejects (1st rejection), LH disagrees on 1st rejection. To pursue further, LH needs to initiate a "correspondence".


2. Is there any system check on (1)? or this is only a guideline?

 

Many thanks!

Yixin

Replied by Ashley H on 2011-02-14 17:11:08
Hi,
 
System validates the stages of rejections and will fail the invoice incase the rule is not followed. So if a 2nd rejection Misc invoice is sent to ICH it will fail validation.
 
Please note that ACH-to-ACH allows a 2 stage rejection process.

From:
Posted: Friday, February 04, 2011 1:59 PM
Subject: Misc Class - Rejection

2 quick questions on SISM rejection invoice:

1. Is it only one rejection is allowed?

scenario 1: SQ bills LH, LH rejects (1st rejection), SQ disagrees on 1st rejection. To pursue further, SQ needs to initiate a "correspondence".

scenario 2: LH bills SQ, SQ rejects (1st rejection), LH disagrees on 1st rejection. To pursue further, LH needs to initiate a "correspondence".


2. Is there any system check on (1)? or this is only a guideline?

 

Many thanks!

Yixin

Replied by Yixin W (SIA) on 2011-02-21 03:25:56
Hi Hoang,
 
Noted 2nd rejection is allowed on ACH-ACH
 
2. May I confirm my understanding on 1st and 2nd rejection is correct?
 

scenario 1: SQ bills LH, LH rejects (1st rejection), SQ disagrees on 1st rejection. To pursue further, SQ needs to initiate a "correspondence".

scenario 2: LH bills SQ, SQ rejects (1st rejection), LH disagrees on 1st rejection. To pursue further, LH needs to initiate a "correspondence".

3. May I know when will the correspondence be in place?
 
Senerio 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.
 
Senerio 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.
 
4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?
 
Many thanks.
Yixin

From:
Posted: Monday, February 14, 2011 5:11 PM
Subject: Misc Class - Rejection

Hi,
 
System validates the stages of rejections and will fail the invoice incase the rule is not followed. So if a 2nd rejection Misc invoice is sent to ICH it will fail validation.
 
Please note that ACH-to-ACH allows a 2 stage rejection process.

From:
Posted: Friday, February 04, 2011 1:59 PM
Subject: Misc Class - Rejection

2 quick questions on SISM rejection invoice:

1. Is it only one rejection is allowed?


2. Is there any system check on (1)? or this is only a guideline?

 

Many thanks!

Yixin

Replied by Ashley H on 2011-02-22 09:28:47
Hi,
 
Please find the replies to your questions in blue.
 
2. Both scenarios are correct.
 
3. Scenario 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.

Correspondence MUST be done via SIS (IS-WEB).

 

Scenario 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.

Correspondence MUST be done via SIS (IS-WEB).

 

Scenario 3: Original invoice was outside SIS; 1st rejection was done outside SIS

Correspondence CANNOT be done via SIS.

 

Generally: in order to start Correspondence via SIS (IS-WEB) at least the 1st rejection (IATA ICH) or the 2nd rejection (ACH) must be in SIS.

 

4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?

 

The “new invoice number “ does not have an impact. Every invoice (original or rejection) has a different (new) invoice number – otherwise it would fail validation (remember: invoice numbers must be unique by billing carrier and calendar year).

 

If a 2nd rejection (in the IATA ICH environment) is sent via IS-XML and the rejection invoice fields are filled: then it fails validation. (same for a 3rd rejection for ACH)

If the the rejection invoice fields are NOT filled: then SIS cannot detect this error in Misc.

 

If a carrier is incorrectly sending a 2nd rejection, then it is against RAM rules. If it is a persistent misuse, then the correct governance body needs to be informed.

(not yet defined for Misc)

Currently there is no penalty.


From:
Posted: Monday, February 21, 2011 3:25 AM
Subject: Misc Class - Rejection

Hi Hoang,
 
Noted 2nd rejection is allowed on ACH-ACH
 
2. May I confirm my understanding on 1st and 2nd rejection is correct?
 

scenario 1: SQ bills LH, LH rejects (1st rejection), SQ disagrees on 1st rejection. To pursue further, SQ needs to initiate a "correspondence".

scenario 2: LH bills SQ, SQ rejects (1st rejection), LH disagrees on 1st rejection. To pursue further, LH needs to initiate a "correspondence".

3. May I know when will the correspondence be in place?
 
Senerio 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.
 
Senerio 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.
 
4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?
 
Many thanks.
Yixin

From:
Posted: Monday, February 14, 2011 5:11 PM
Subject: Misc Class - Rejection

Hi,
 
System validates the stages of rejections and will fail the invoice incase the rule is not followed. So if a 2nd rejection Misc invoice is sent to ICH it will fail validation.
 
Please note that ACH-to-ACH allows a 2 stage rejection process.

From:
Posted: Friday, February 04, 2011 1:59 PM
Subject: Misc Class - Rejection

2 quick questions on SISM rejection invoice:

1. Is it only one rejection is allowed?


2. Is there any system check on (1)? or this is only a guideline?

 

Many thanks!

Yixin

Replied by Charissa L (SIA) on 2011-07-07 13:38:40
Hi,
 
May I pls further clarify?
 
1. This is how we are interpreting rejection vs. correspondence vis-a-vis the types of invoices that will be raised via SIS, is this understanding correct?
 
(i) A bills B --> A raises an original invoice
(ii) B rejects A --> B raises a rejection invoice
(iii) A "re-rejects" B --> A raises a correspondence invoice (after going through the required correspondence process and obtaining authority to bill, or upon expiry)
 
(iv) Separate scenario where X needs to raise credit note to Y --> X raises credit note
 
2. We are planning to adopt the IS-XML format. We need our SAP accounting system to be able to identify the different types of invoices above when the file is uploaded into our SAP system. Will below classification criteria be appropriate?
 
(i) Original invoice: InvoiceType = Invoice, there is absence of RejectionFlag and CorrespondenceFlag.
(ii) Rejection invoice: RejectionFlag = Y
(iii) Correspondence invoice: CorrespondenceFlag = Y
(iv) Credit note: InvoiceType = CreditNote
 
 
3. Is there such a scenario whereby B can further dispute the correspondence invoice that A raised to B? If yes, then what is the process, e.g. What type of invoice would B raise?
 
 
Thank you!
 
Rgds,
Charissa


 

From:
Posted: Tuesday, February 22, 2011 9:29 AM
Subject: Misc Class - Rejection

Hi,
 
Please find the replies to your questions in blue.
 
2. Both scenarios are correct.
 
3. Scenario 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.

Correspondence MUST be done via SIS (IS-WEB).

 

Scenario 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.

Correspondence MUST be done via SIS (IS-WEB).

 

Scenario 3: Original invoice was outside SIS; 1st rejection was done outside SIS

Correspondence CANNOT be done via SIS.

 

Generally: in order to start Correspondence via SIS (IS-WEB) at least the 1st rejection (IATA ICH) or the 2nd rejection (ACH) must be in SIS.

 

4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?

 

The “new invoice number “ does not have an impact. Every invoice (original or rejection) has a different (new) invoice number – otherwise it would fail validation (remember: invoice numbers must be unique by billing carrier and calendar year).

 

If a 2nd rejection (in the IATA ICH environment) is sent via IS-XML and the rejection invoice fields are filled: then it fails validation. (same for a 3rd rejection for ACH)

If the the rejection invoice fields are NOT filled: then SIS cannot detect this error in Misc.

 

If a carrier is incorrectly sending a 2nd rejection, then it is against RAM rules. If it is a persistent misuse, then the correct governance body needs to be informed.

(not yet defined for Misc)

Currently there is no penalty.


From:
Posted: Monday, February 21, 2011 3:25 AM
Subject: Misc Class - Rejection

Hi Hoang,
 
Noted 2nd rejection is allowed on ACH-ACH
 
2. May I confirm my understanding on 1st and 2nd rejection is correct?
 

scenario 1: SQ bills LH, LH rejects (1st rejection), SQ disagrees on 1st rejection. To pursue further, SQ needs to initiate a "correspondence".

scenario 2: LH bills SQ, SQ rejects (1st rejection), LH disagrees on 1st rejection. To pursue further, LH needs to initiate a "correspondence".

3. May I know when will the correspondence be in place?
 
Senerio 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.
 
Senerio 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.
 
4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?
 
Many thanks.
Yixin

From:
Posted: Monday, February 14, 2011 5:11 PM
Subject: Misc Class - Rejection

Hi,
 
System validates the stages of rejections and will fail the invoice incase the rule is not followed. So if a 2nd rejection Misc invoice is sent to ICH it will fail validation.
 
Please note that ACH-to-ACH allows a 2 stage rejection process.

From:
Posted: Friday, February 04, 2011 1:59 PM
Subject: Misc Class - Rejection

2 quick questions on SISM rejection invoice:

1. Is it only one rejection is allowed?


2. Is there any system check on (1)? or this is only a guideline?

 

Many thanks!

Yixin

Replied by Ashley H on 2011-08-04 16:35:17

Dear Charissa,

 

Please find the answers to your questions as follows:

 

1. Your understanding is correct. However, please note that this applies only to settlement via the ICH. For ACH settlement, up to 2 rejection stages prior to initiating correspondence is possible.

 

2. Yes – this would be an appropriate classification.

 

3. Correspondence invoices cannot be rejected/disputed, so there should be no such scenario.

 

Hope this clarifies.

Best regards

 

From: LIM Charissa [mailto:charissa_lim@singaporeair.com.sg]
Posted At: Thursday, July 07, 2011 1:39 PM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Misc Class - Rejection
Subject: Misc Class - Rejection

 

Hi,

 

May I pls further clarify?

 

1. This is how we are interpreting rejection vs. correspondence vis-a-vis the types of invoices that will be raised via SIS, is this understanding correct?

 

(i) A bills B --> A raises an original invoice

(ii) B rejects A --> B raises a rejection invoice

(iii) A "re-rejects" B --> A raises a correspondence invoice (after going through the required correspondence process and obtaining authority to bill, or upon expiry)

 

(iv) Separate scenario where X needs to raise credit note to Y --> X raises credit note

 

2. We are planning to adopt the IS-XML format. We need our SAP accounting system to be able to identify the different types of invoices above when the file is uploaded into our SAP system. Will below classification criteria be appropriate?

 

(i) Original invoice: InvoiceType = Invoice, there is absence of RejectionFlag and CorrespondenceFlag.

(ii) Rejection invoice: RejectionFlag = Y

(iii) Correspondence invoice: CorrespondenceFlag = Y

(iv) Credit note: InvoiceType = CreditNote

 

 

3. Is there such a scenario whereby B can further dispute the correspondence invoice that A raised to B? If yes, then what is the process, e.g. What type of invoice would B raise?

 

 

Thank you!

 

Rgds,
Charissa



 


From:
Posted: Tuesday, February 22, 2011 9:29 AM
Subject: Misc Class - Rejection

Hi,

 

Please find the replies to your questions in blue.

 

2. Both scenarios are correct.

 

3. Scenario 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.

Correspondence MUST be done via SIS (IS-WEB).

 

Scenario 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.

Correspondence MUST be done via SIS (IS-WEB).

 

Scenario 3: Original invoice was outside SIS; 1st rejection was done outside SIS

Correspondence CANNOT be done via SIS.

 

Generally: in order to start Correspondence via SIS (IS-WEB) at least the 1st rejection (IATA ICH) or the 2nd rejection (ACH) must be in SIS.

 

4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?

 

The “new invoice number “ does not have an impact. Every invoice (original or rejection) has a different (new) invoice number – otherwise it would fail validation (remember: invoice numbers must be unique by billing carrier and calendar year).

 

If a 2nd rejection (in the IATA ICH environment) is sent via IS-XML and the rejection invoice fields are filled: then it fails validation. (same for a 3rd rejection for ACH)

If the the rejection invoice fields are NOT filled: then SIS cannot detect this error in Misc.

 

If a carrier is incorrectly sending a 2nd rejection, then it is against RAM rules. If it is a persistent misuse, then the correct governance body needs to be informed.

(not yet defined for Misc)

Currently there is no penalty.


From:
Posted: Monday, February 21, 2011 3:25 AM
Subject: Misc Class - Rejection

Hi Hoang,

 

Noted 2nd rejection is allowed on ACH-ACH

 

2. May I confirm my understanding on 1st and 2nd rejection is correct?

 

scenario 1: SQ bills LH, LH rejects (1st rejection), SQ disagrees on 1st rejection. To pursue further, SQ needs to initiate a "correspondence".

scenario 2: LH bills SQ, SQ rejects (1st rejection), LH disagrees on 1st rejection. To pursue further, LH needs to initiate a "correspondence".

3. May I know when will the correspondence be in place?

 

Senerio 1: 1st rejection was done by a migrated airline. Both original invoice and 1st rejection were done thru' SIS.

 

Senerio 2: 1st rejection was done by a migrated airline but original invoice was not thru' SIS.

 

4. If 2nd rejection was raised with a new invoice number, is there any validation check, or any penalty imposed?

 

Many thanks.

Yixin


From:
Posted: Monday, February 14, 2011 5:11 PM
Subject: Misc Class - Rejection

Hi,

 

System validates the stages of rejections and will fail the invoice incase the rule is not followed. So if a 2nd rejection Misc invoice is sent to ICH it will fail validation.

 

Please note that ACH-to-ACH allows a 2 stage rejection process.


From:
Posted: Friday, February 04, 2011 1:59 PM
Subject: Misc Class - Rejection

2 quick questions on SISM rejection invoice:

1. Is it only one rejection is allowed?


2. Is there any system check on (1)? or this is only a guideline?

 

Many thanks!

Yixin

Replied by Alan S (SkyWest Airlines) on 2011-12-07 16:29:18

I need a clarification on MISC rejections for ACH members.  Is this scenario correct:

OO bills AA, AA rejects (1st rejection), OO disagrees on 1st rejection and Rebills, AA rejects again (2nd rejection). To pursue further, OO needs to initiate a "correspondence".

Also, in the case of OO doing a rebill, what goes under RejectionStage in the XML file, 1 or 2?   And would the InvoiceNumber under RejectedInvoiceDetails be the original invoice number?

Thanks!

Replied by Christina P on 2011-12-07 16:40:59
My understanding of ACH rejections is:
 
Airline A Bills Airline B
Airline B rejects
Airline A rebills the rejection
Airline B initiates Correspondence
 
Is this how SIS validates ACH rejections?
 
Best Regards,
Christina


From:
Posted: 12/7/2011 4:29 PM
Subject: Misc Class - Rejection

I need a clarification on MISC rejections for ACH members.  Is this scenario correct:

OO bills AA, AA rejects (1st rejection), OO disagrees on 1st rejection and Rebills, AA rejects again (2nd rejection). To pursue further, OO needs to initiate a "correspondence".

Also, in the case of OO doing a rebill, what goes under RejectionStage in the XML file, 1 or 2?   And would the InvoiceNumber under RejectedInvoiceDetails be the original invoice number?

Thanks!

Replied by Alan S (SkyWest Airlines) on 2011-12-12 13:01:03
Christina's response makes sense.  Can we get a confirmation that that is how SIS validates ACH rejections?
 
Thanks!


From:
Posted: 12/7/2011 4:40 PM
Subject: Misc Class - Rejection

My understanding of ACH rejections is:
 
Airline A Bills Airline B
Airline B rejects
Airline A rebills the rejection
Airline B initiates Correspondence
 
Is this how SIS validates ACH rejections?
 
Best Regards,
Christina


From:
Posted: 12/7/2011 4:29 PM
Subject: Misc Class - Rejection

I need a clarification on MISC rejections for ACH members.  Is this scenario correct:

OO bills AA, AA rejects (1st rejection), OO disagrees on 1st rejection and Rebills, AA rejects again (2nd rejection). To pursue further, OO needs to initiate a "correspondence".

Also, in the case of OO doing a rebill, what goes under RejectionStage in the XML file, 1 or 2?   And would the InvoiceNumber under RejectedInvoiceDetails be the original invoice number?

Thanks!

Replied by Ashley H on 2012-01-05 11:08:26

Dear Alan and Christina,

 

Your understanding is correct. For ACH billings, a maximum of 2 stages of rejections are allowed before correspondence can be initiated – this procedure is validated by SIS>

 

Hope that clarifies.

Kind regards,

Ashley

 

From: STEVENS Alan
Posted At: December-12-11 1:01 PM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Misc Class - Rejection
Subject: Misc Class - Rejection

 

Christina's response makes sense.  Can we get a confirmation that that is how SIS validates ACH rejections?

 

Thanks!


From:
Posted: 12/7/2011 4:40 PM
Subject: Misc Class - Rejection

My understanding of ACH rejections is:

 

Airline A Bills Airline B

Airline B rejects

Airline A rebills the rejection

Airline B initiates Correspondence

 

Is this how SIS validates ACH rejections?

 

Best Regards,

Christina


From:
Posted: 12/7/2011 4:29 PM
Subject: Misc Class - Rejection

I need a clarification on MISC rejections for ACH members.  Is this scenario correct:

OO bills AA, AA rejects (1st rejection), OO disagrees on 1st rejection and Rebills, AA rejects again (2nd rejection). To pursue further, OO needs to initiate a "correspondence".

Also, in the case of OO doing a rebill, what goes under RejectionStage in the XML file, 1 or 2?   And would the InvoiceNumber under RejectedInvoiceDetails be the original invoice number?

Thanks!

 
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