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miscellaneous reject

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Created by Antonio C (COPA Airlines) on 2011-04-06 12:32:53 Back to Topics

miscellaneous reject

If a Miscellaneous invoices is rejected, by there is some line with error what is the procedure. have I fixed and re-send the IS-XML ?
Replied by Ashley H on 2011-04-15 15:29:35

Dear Luis,

 

There are two options to this.

In the Member Profile there is a selection box concerning when you want to reject a file if one invoice is an error:

 

Option 1 if one error the file is rejected:

You will receive the message and you will have to resend a completed file corrected. No invoice of this file will have been accepted by SIS prior to this.

 

Option 2 you do not set up the Member Profile to reject the entire file but just the invoice:

All the correct invoices will have been processed in SIS; the wrong one will not, but if the error is correctible you may have access to IS-WEB depending on the field to correct the invoice and validation through IS-WEB. If not you will have to resend a file containing this invoice corrected.

 

In general, anytime a file has a processing error, an email will be sent to the contact person for that category and an error report will be sent by SIS through file transfer.

 

Hope this helps.

 

From: CORDOBA ORTEGA Luis Antonio [mailto:luicordoba@copaair.com]
Posted At: Wednesday, April 06, 2011 12:33 PM
Posted To: SIS Forums - Other Topics
Conversation: miscellaneous reject
Subject: miscellaneous reject

 

If a Miscellaneous invoices is rejected, by there is some line with error what is the procedure. have I fixed and re-send the IS-XML ?

 
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