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Misc - Supporting Documents

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Created by Georgina W (Air New Zealand) on 2011-05-31 17:20:47 Back to Topics

Misc - Supporting Documents

Hi,
 
It states in the ISPG that after 3 months a cut-over billing entity can stop sending physical invoices to the other carrier.
 
However, it is only mandatory to provide supporting documents through the IS-WEB for Mishandled Baggage.
 
How will a non cut-over entity manage their billings without supporting documents if it is not required for the billing airline to send the supporting doc's to them?
 
Thanks,
Georgina
Replied by Georgina W (Air New Zealand) on 2011-06-07 22:52:47
Hi,
 
Any chance someone could respond to this?
 
Thanks,
Georgina


From:
Posted: Tuesday, May 31, 2011 5:20 PM
Subject: Misc - Supporting Documents

Hi,
 
It states in the ISPG that after 3 months a cut-over billing entity can stop sending physical invoices to the other carrier.
 
However, it is only mandatory to provide supporting documents through the IS-WEB for Mishandled Baggage.
 
How will a non cut-over entity manage their billings without supporting documents if it is not required for the billing airline to send the supporting doc's to them?
 
Thanks,
Georgina
Replied by Ashley H on 2011-08-08 15:16:27

Hi Georgina,

 

There will not be Supporting Documents for Mishandled Baggage billings, as it was decided by the Joint Passenger Service Conference (JPSC)’s Working Group that all the paperwork will be exchanged and handled on a bilateral basis outside of SIS prior to settlement. This essentially means that the invoice submitted to SIS will contain the agreed value and code to be settled.

 

Best,

Ashley

 

From: WILSON Georgina [mailto:georgina.wilson@airnz.co.nz]
Posted At: Tuesday, May 31, 2011 5:21 PM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Misc - Supporting Documents
Subject: Misc - Supporting Documents

 

Hi,

 

It states in the ISPG that after 3 months a cut-over billing entity can stop sending physical invoices to the other carrier.

 

However, it is only mandatory to provide supporting documents through the IS-WEB for Mishandled Baggage.

 

How will a non cut-over entity manage their billings without supporting documents if it is not required for the billing airline to send the supporting doc's to them?

 

Thanks,

Georgina

Replied by Michel V (KLM) on 2011-10-25 04:36:04
Hello Ashley,
 
could you please re-confirm that  no  Supporting Docs are to be delivered for any Charge Cat, unless agreed upon bilaterally ?
 
Thanks and best regards,
Michel van Rijn.


From:
Posted: Monday, August 08, 2011 3:16 PM
Subject: Misc - Supporting Documents

Hi Georgina,

 

There will not be Supporting Documents for Mishandled Baggage billings, as it was decided by the Joint Passenger Service Conference (JPSC)’s Working Group that all the paperwork will be exchanged and handled on a bilateral basis outside of SIS prior to settlement. This essentially means that the invoice submitted to SIS will contain the agreed value and code to be settled.

 

Best,

Ashley

 

From: WILSON Georgina [mailto:georgina.wilson@airnz.co.nz]
Posted At: Tuesday, May 31, 2011 5:21 PM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Misc - Supporting Documents
Subject: Misc - Supporting Documents

 

Hi,

 

It states in the ISPG that after 3 months a cut-over billing entity can stop sending physical invoices to the other carrier.

 

However, it is only mandatory to provide supporting documents through the IS-WEB for Mishandled Baggage.

 

How will a non cut-over entity manage their billings without supporting documents if it is not required for the billing airline to send the supporting doc's to them?

 

Thanks,

Georgina

Replied by Ashley H on 2011-10-25 11:05:53

Hi Michel,

 

Yes – that is correct.

 

Rgds,

Ashley

 

From: VAN RIJN Michel
Posted At: October-25-11 4:36 AM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Misc - Supporting Documents
Subject: Misc - Supporting Documents

 

Hello Ashley,

 

could you please re-confirm that  no  Supporting Docs are to be delivered for any Charge Cat, unless agreed upon bilaterally ?

 

Thanks and best regards,

Michel van Rijn.


From:
Posted: Monday, August 08, 2011 3:16 PM
Subject: Misc - Supporting Documents

Hi Georgina,

 

There will not be Supporting Documents for Mishandled Baggage billings, as it was decided by the Joint Passenger Service Conference (JPSC)’s Working Group that all the paperwork will be exchanged and handled on a bilateral basis outside of SIS prior to settlement. This essentially means that the invoice submitted to SIS will contain the agreed value and code to be settled.

 

Best,

Ashley

 

From: WILSON Georgina [mailto:georgina.wilson@airnz.co.nz]
Posted At: Tuesday, May 31, 2011 5:21 PM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Misc - Supporting Documents
Subject: Misc - Supporting Documents

 

Hi,

 

It states in the ISPG that after 3 months a cut-over billing entity can stop sending physical invoices to the other carrier.

 

However, it is only mandatory to provide supporting documents through the IS-WEB for Mishandled Baggage.

 

How will a non cut-over entity manage their billings without supporting documents if it is not required for the billing airline to send the supporting doc's to them?

 

Thanks,

Georgina

 
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