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REASON CODE FOR EXCHANGED TRANSPORTATION DOCUMNTS

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Created by Brenda C (EVA Air) on 2011-03-21 06:10:40 Back to Topics

REASON CODE FOR EXCHANGED TRANSPORTATION DOCUMNTS

Dear Sir,
According to the SIS RAM A11 3 (b) (i),the refunding airline may gererate a separate debit for the ISC of the balance miscellaneous charges order when exchanged with new air transportation documents occurred, we would like to know if the separate debit should be a Billing memo or a Rejection memo. Please also give us a suggestion about which reason code shoule be raised for it.
Brgds, 
Replied by Ashley H on 2011-05-04 11:20:06
Hi Brenda,
The separate debit should be a Billing Memo and not a Rejection Memo. In this case Reason Code 8E should be used.
 
Hope this helps.
Best regards

From:
Posted: Monday, April 18, 2011 11:36 AM
Subject: REASON CODE FOR EXCHANGED TRANSPORTATION DOCUMNTS

Dear Sir,
According to the SIS RAM A11 3 (b) (i),the refunding airline may gererate a separate debit for the ISC of the balance miscellaneous charges order when exchanged with new air transportation documents occurred, we would like to know if the separate debit should be a Billing memo or a Rejection memo. Please also give us a suggestion about which reason code shoule be raised for it.
Brgds, 
 
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