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Correspondence process - Input & Output

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Created by Nilesh S (SUTHERLAND GLOBAL SERVICE) on 2011-05-03 10:54:54 Back to Topics

Correspondence process - Input & Output

Hi
 
With reference to the correspondence process can the billing entity send the correspondence details in IDEC/XML format and also can the Billed entity receive the correspondence details in IDEC/XML formats? Pls revert
Replied by Ashley H on 2011-05-03 18:33:29
Dear Nilesh,

According to the ISPG 3.1.1 Chapter 5.6/Rejection & Correspondence process, correspondence can only be done via IS-Web.

Please also refer to the table in Chapter 2.3 outlining the available formats for submitting and receiving invoice data in SIS.

Best regards


From:
Posted: Tuesday, May 03, 2011 10:54 AM
Subject: Correspondence process - Input & Output

Hi
 
With reference to the correspondence process can the billing entity send the correspondence details in IDEC/XML format and also can the Billed entity receive the correspondence details in IDEC/XML formats? Pls revert
Replied by Micaela J (TAP - Air Portugal) on 2011-05-19 06:35:14
After your answer i´ve noticed that the Audit Trail Rejection & Correspondence History are only available via Web. Does this includes also the reports mentioned in the chapter 12.1.2 , Like the daily revenue and processed invoice reports? thanks
Replied by Ashley H on 2011-05-26 12:12:25
Dear Micaela,
 
The daily revenue recognition report in case of auto-billing, and processed invoice reports are automatically generated if has been requested for them in the Member Profile. These reports files can be downloaded via iiNET.
 
Best regards

From:
Posted: Thursday, May 19, 2011 6:35 AM
Subject: Correspondence process - Input & Output

After your answer i´ve noticed that the Audit Trail Rejection & Correspondence History are only available via Web. Does this includes also the reports mentioned in the chapter 12.1.2 , Like the daily revenue and processed invoice reports? thanks
 
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