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Supporting Docs for Passenger Rejections

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Created by Brian M (Aer Lingus) on 2012-01-19 06:45:58 Back to Topics

Supporting Docs for Passenger Rejections

Hello IATA / All,

 

Just a query to enquire if any airline has received Passenger rejections from a migrated carrier with no supporting documents with respect to the original invoice raised outside of SIS ?

 

Surely, providing supporting docs for SC's 05/06 should be mandatory, therefore should having no supporting documentation for SC’s 05/06 fail SIS validation ?

 

Regards,

Brian.

 
Replied by Ashley H on 2012-01-24 07:01:04

Hi Brian,

 

According to the RAM rules, the airline bringing the transaction into SIS will need to attach all previous supporting documents. So if you receive non-migrated transactions for the first time in SIS, and these do not contain the adequate supporting documents, you can either choose to reject or contact your billing partner. SIS does not validate the presence of supporting documents in these transactions.

 

Hope this helps.

Regards,

Ashley

 

From: MCEVOY Brian
Posted At: January-19-12 6:46 AM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Supporting Docs for Passenger Rejections
Subject: Supporting Docs for Passenger Rejections

 

Hello IATA / All,

 

Just a query to enquire if any airline has received Passenger rejections from a migrated carrier with no supporting documents with respect to the original invoice raised outside of SIS ?

 

Surely, providing supporting docs for SC's 05/06 should be mandatory, therefore should having no supporting documentation for SC’s 05/06 fail SIS validation ?

 

Regards,

Brian.

 

 
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