Skip to main content

Test Home
You & IATA

Search

You are here: Home » Services » Financial Services » Simplified Interline Settlement » SIS Forums
  • Print this page
  • Share this page

IS WEB: Correspondence

This is a read-only copy of the discussions. To view the original, where you can reply, go here. For info on how to log in, please see the instructions.

Created by Sandra K (Lufthansa) on 2011-04-20 06:56:17 Back to Topics

IS WEB: Correspondence

Dear All,
 
we assume that Correspondence invoices sent via XML can also be seen in IS WEB. We could not find sth. actual in ISPG. Please confirm.
 
Thank you very much and best regards
Sandra
Replied by Ashley H on 2011-04-20 15:52:35

Dear Sandra,

Correspondence for Passenger and Miscellaneous can be managed only via IS-Web. This can be found in ISPG section 5.6 / "Rejection & Correspondence Process", 4th paragraph : " The process of Correspondence is managed via IS-WEB and this will be only medium available to the billing / billed entities to communicate".

Kind regards


From:
Posted: Wednesday, April 20, 2011 6:56 AM
Subject: IS WEB: Correspondence

Dear All,
 
we assume that Correspondence invoices sent via XML can also be seen in IS WEB. We could not find sth. actual in ISPG. Please confirm.
 
Thank you very much and best regards
Sandra
Replied by Sandra K (Lufthansa) on 2011-04-21 04:17:23
Dear Ashley,
 
Thank you very much for your help. What about the Rejections? Can Rejections sent via XML be seen in IS WEB view, as SIS supports Rejections Invoices to be submitted electronically via XML as well as manually captured via IS WEB (according to ISPG).
 
Thank you very much in advance for your help.
Best regards
Sandra

From:
Posted: Wednesday, April 20, 2011 3:52 PM
Subject: IS WEB: Correspondence

Dear Sandra,

Correspondence for Passenger and Miscellaneous can be managed only via IS-Web. This can be found in ISPG section 5.6 / "Rejection & Correspondence Process", 4th paragraph : " The process of Correspondence is managed via IS-WEB and this will be only medium available to the billing / billed entities to communicate".

Kind regards


From:
Posted: Wednesday, April 20, 2011 6:56 AM
Subject: IS WEB: Correspondence

Dear All,
 
we assume that Correspondence invoices sent via XML can also be seen in IS WEB. We could not find sth. actual in ISPG. Please confirm.
 
Thank you very much and best regards
Sandra
Replied by Ashley H on 2011-04-21 14:35:11
Hi Sandra,
 
I have replied to this question in your later post, which can be viewed here.
Rgds

From:
Posted: Thursday, April 21, 2011 4:17 AM
Subject: IS WEB: Correspondence

Dear Ashley,
 
Thank you very much for your help. What about the Rejections? Can Rejections sent via XML be seen in IS WEB view, as SIS supports Rejections Invoices to be submitted electronically via XML as well as manually captured via IS WEB (according to ISPG).
 
Thank you very much in advance for your help.
Best regards
Sandra

From:
Posted: Wednesday, April 20, 2011 3:52 PM
Subject: IS WEB: Correspondence

Dear Sandra,

Correspondence for Passenger and Miscellaneous can be managed only via IS-Web. This can be found in ISPG section 5.6 / "Rejection & Correspondence Process", 4th paragraph : " The process of Correspondence is managed via IS-WEB and this will be only medium available to the billing / billed entities to communicate".

Kind regards


From:
Posted: Wednesday, April 20, 2011 6:56 AM
Subject: IS WEB: Correspondence

Dear All,
 
we assume that Correspondence invoices sent via XML can also be seen in IS WEB. We could not find sth. actual in ISPG. Please confirm.
 
Thank you very much and best regards
Sandra
 
ADVERTISEMENT


Additional information

© International Air Transport Association (IATA) 2014. All rights reserved.