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Audit Trail: additional cargo rejection memo possible?

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Created by Antje R (Lufthansa Cargo) on 2011-06-07 04:19:41 Back to Topics

Audit Trail: additional cargo rejection memo possible?

Does the IS audit trail deal with a tree structure?

Example: If a rejection was raised, will it be possible to send an additional rejection later on, that adds some amounts? Example: Incoming Invoice 2000 USD, Rejection 200 USD, after Correspondence finding out that 1700 USD is the correct amount, second (“additional”) rejection with 100 USD is sent out. Will the audit trail accept this second rejection memo, referring to the original incoming invoice?

Replied by Ashley H on 2011-06-08 11:37:43

Dear Anje,

 

Please note the important distinction between the audit trail, IS-Validation, and RAM rules.

 

RAM rules: in all interline billing transactions and cases, the RAM rules have to be adhered to – even if the rule is not validated in SIS.

 

IS-Validation: validates that the transactions are billed correctly as defined in the ISPG.

 

Audit Trail: only shows, what happened so far on a defined “issuing-carrier & ticket number” or “issuing-carrier & ticket number & coupon number”. Hence, the audit trail does not “allow” or “not allow”  something – it simply shows in a structured way (see ISPG) all billings related to this ticket/ticket-coupon.

 

To answer your question:

You can – in a later rejection and if the previous was again rejected to you – reject a higher amount.
e.g. you reject carrier AAA with RM 1. Carrier AAA rejects you with RM 2. you realize that your RM 1 was wrong and should be higher – then you can increase the amounts in RM 3.

However, if Carrier AAA accepts your RM 1, you cannot send another rejection. Then – from a SIS IS-Validation view - you have to go via Billing Memo and refer to the same document in the break down (if RAM allows).

Best regards


From:
Posted: Tuesday, June 07, 2011 4:19 AM
Subject: Audit Trail: additional cargo rejection memo possible?

Does the IS audit trail deal with a tree structure?

Example: If a rejection was raised, will it be possible to send an additional rejection later on, that adds some amounts? Example: Incoming Invoice 2000 USD, Rejection 200 USD, after Correspondence finding out that 1700 USD is the correct amount, second (“additional”) rejection with 100 USD is sent out. Will the audit trail accept this second rejection memo, referring to the original incoming invoice?

 
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