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Billed wrong carrier

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Created by Geralda V (TAM Linhas Aéreas) on 2012-05-15 13:35:00 Back to Topics

Billed wrong carrier

You could please clarify about the situation bellow.
If originally a billing Carrier bills a billed wrong Carrier  for any reason for exemplo stok coupon 045 was billed to cia 445 , when this coupon is rejected we can re-billed as prime billing? This situation is not falls in validation as duplicate billing?
 
Thank you in advance for your assistance.
 
 
Geralda
Replied by Ashley H on 2012-06-05 16:24:40

Hi Geralda,

 

If the invoice was billed to the wrong carrier you will need to issue a new invoice to the correct carrier. It would not be a rebill/duplicate billing. However, you will not be able to use the same invoice number.

 

Regards,

Ashley

 

From: VIANA Geralda
Posted At: May-15-12 1:35 PM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Billed wrong carrier
Subject: Billed wrong carrier

 

You could please clarify about the situation bellow.

If originally a billing Carrier bills a billed wrong Carrier  for any reason for exemplo stok coupon 045 was billed to cia 445 , when this coupon is rejected we can re-billed as prime billing? This situation is not falls in validation as duplicate billing?

 

Thank you in advance for your assistance.

 

 

Geralda

 
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