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Wrong charge category/ charge code in rejection

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Created by Katarzyna K on 2012-06-08 11:38:36 Back to Topics

Wrong charge category/ charge code in rejection

Dear Sis Forum
 
Recently we have received through SIS the rejection invoice to our original billing (processed outside SIS). Unfortunately this rejection did not refer to the proper (original) charge category and charge code. The carrier has just used Misc./ Misc.
Have you ever encountered the same problem?
How we should deal with such case?
BRGDS
Katarzyna Krakowska
Replied by Ashley H on 2012-06-15 17:44:55

Dear Katarzyna,

 

This was one of the topics in the recent Miscellaneous Working Group discussion. We will be issuing a bulletin about this soon.

 

However, for these cases it is best that you discuss bilaterally with your billing partners to avoid future occurrences of incorrect Misc/Misc billings.

 

Regards,

Ashley

 

From: Krakowska Katarzyna
Posted At: June-08-12 11:39 AM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: Wrong charge category/ charge code in rejection
Subject: Wrong charge category/ charge code in rejection

 

Dear Sis Forum

 

Recently we have received through SIS the rejection invoice to our original billing (processed outside SIS). Unfortunately this rejection did not refer to the proper (original) charge category and charge code. The carrier has just used Misc./ Misc.

Have you ever encountered the same problem?

How we should deal with such case?

BRGDS

Katarzyna Krakowska

 
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