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CORRESPONDENCE

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Created by Nyambu I (Kenya Airways) on 2012-06-20 07:12:24 Back to Topics

CORRESPONDENCE

Dear Sir/Madam,
 
I am finding it very hard to iniate correspondence as you have to querry individual airlines then look out for rejection memos at stage 3?
 
I think a better way would be that one is allowed to query for rejections that are stage 3 for a particular month no matter the Airline!or is there something i am missing on this correspondence initiation?
 
Ignace.
Replied by Ashley H on 2012-07-12 12:41:36

Dear Ignace,

 

You can use the reporting function in SIS to generate the list of the Stage 3 rejections for any particular month from all your billing partners.

 

Simply navigate to Reports – PAX/CGO/MIS – Receivables/Payables – RM BM CM Summary. Here you can query for Rejection Memos for any given month/period and then download the report in Excel format. You can then filter for stage 3 rejections here.

 

Regards,

Ashley

 

From: IGNACE NYAMBU
Posted At: June-20-12 7:12 AM
Posted To: SIS Forums - Rules, Policies, & Codes
Conversation: CORRESPONDENCE
Subject: CORRESPONDENCE

 

Dear Sir/Madam,

 

I am finding it very hard to iniate correspondence as you have to querry individual airlines then look out for rejection memos at stage 3?

 

I think a better way would be that one is allowed to query for rejections that are stage 3 for a particular month no matter the Airline!or is there something i am missing on this correspondence initiation?

 

Ignace.

 
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