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Wrong Charge Category/Charge Code

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Created by Zineb A (Royal Air Maroc) on 2013-03-20 14:42:54 Back to Topics

Wrong Charge Category/Charge Code

Dear Ashley,
We have a lot of Ground Handling Prime Billing under Miscellaneous Charge Category and Misc Charge Code.
We have already write a message to the vendor but no response from his side. He still continue to charge us under the charge category Misc. As we have different departments per charge category, it is a big problem for us.
Have we the authority to reject for this cause or not ?
Many thanks,

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