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Rejection Memo for multiple coupons

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Created by Konda R (Qantas) on 2011-05-24 03:19:43 Back to Topics

Rejection Memo for multiple coupons

If a RM/BM is received with multiple coupons, and we accept some coupons but need to reject  some coupons,  do we need to return all coupons on our rejection memo?

For example, RM/BM received with 5 coupon breakdowns, and we accept the value of 2 cpns and disagree with the value of 3 coupons.

On our rejection memo do we have to provide all 5 coupons or just the 3 coupons we disagree?

Konda/QF
 
Replied by Ashley H on 2011-05-31 16:22:44
Dear Konda,
 
You need only to reject the coupons in dispute - no need to return all coupons on an RM.
 
Best regards

From:
Posted: Tuesday, May 24, 2011 3:19 AM
Subject: Rejection Memo for multiple coupons

If a RM/BM is received with multiple coupons, and we accept some coupons but need to reject  some coupons,  do we need to return all coupons on our rejection memo?

For example, RM/BM received with 5 coupon breakdowns, and we accept the value of 2 cpns and disagree with the value of 3 coupons.

On our rejection memo do we have to provide all 5 coupons or just the 3 coupons we disagree?

Konda/QF
 
 
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