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Sandbox not working

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Created by Elias B (SWISS) on 2011-08-17 03:57:02 Back to Topics

Sandbox not working

Dear all,
 
we followed the steps in your document "SIS File Submission on iiNET" and sent several files to SIS Sandbox.
However, no validation report is generated nor can we see any invoice or files in the sandbox environment.
 
Will you extend the sandbox testing phase as this seems to be a problem of the Sandbox?
 
Thanks,
 
Elias
Replied by Alex S on 2011-08-17 08:43:03
Dear Elias,
 
We are currently experiencing some issues with the sandbox environment. It is being looked at now and should be resolved soon. We will provide an update shortly.
 
Regards,
Alex 


From:
Posted: Wednesday, August 17, 2011 3:57 AM
Subject: Sandbox not working

Dear all,
 
we followed the steps in your document "SIS File Submission on iiNET" and sent several files to SIS Sandbox.
However, no validation report is generated nor can we see any invoice or files in the sandbox environment.
 
Will you extend the sandbox testing phase as this seems to be a problem of the Sandbox?
 
Thanks,
 
Elias
Replied by Michael C on 2011-08-19 05:27:29
Hi Alex,
 
Can you advise if the issues with the sandbox have been resolved?  We submitted our acceptance of the Terms of Use on Tuesday (16/08) but have not yet received details of our credentials to access the sandbox.
 
Many thanks,
Michael.


From:
Posted: Wednesday, August 17, 2011 8:43 AM
Subject: Sandbox not working

Dear Elias,
 
We are currently experiencing some issues with the sandbox environment. It is being looked at now and should be resolved soon. We will provide an update shortly.
 
Regards,
Alex 


From:
Posted: Wednesday, August 17, 2011 3:57 AM
Subject: Sandbox not working

Dear all,
 
we followed the steps in your document "SIS File Submission on iiNET" and sent several files to SIS Sandbox.
However, no validation report is generated nor can we see any invoice or files in the sandbox environment.
 
Will you extend the sandbox testing phase as this seems to be a problem of the Sandbox?
 
Thanks,
 
Elias
Replied by Ekaterina K (Siberia Airlines) on 2011-08-19 05:56:58
Dear all,
 
There is an access to the Sandbox.
However, no menu line is available to do the next steps.
Please refer to the attached screen.
 
Thank you.

From:
Posted: Wednesday, August 17, 2011 3:57 AM
Subject: Sandbox not working

Dear all,
 
we followed the steps in your document "SIS File Submission on iiNET" and sent several files to SIS Sandbox.
However, no validation report is generated nor can we see any invoice or files in the sandbox environment.
 
Will you extend the sandbox testing phase as this seems to be a problem of the Sandbox?
 
Thanks,
 
Elias
Replied by Elias B (SWISS) on 2011-08-24 02:51:43
Dear all,
 
our files sent to the sandbox have the status "Sanity Check Passed Phase I". What does this mean? Why do the files remain in this state? Shouldn't there be a further validation check?
 
Best regards,
 
Elias

From:
Posted: Friday, August 19, 2011 5:56 AM
Subject: Sandbox not working

Dear all,
 
There is an access to the Sandbox.
However, no menu line is available to do the next steps.
Please refer to the attached screen.
 
Thank you.

From:
Posted: Wednesday, August 17, 2011 3:57 AM
Subject: Sandbox not working

Dear all,
 
we followed the steps in your document "SIS File Submission on iiNET" and sent several files to SIS Sandbox.
However, no validation report is generated nor can we see any invoice or files in the sandbox environment.
 
Will you extend the sandbox testing phase as this seems to be a problem of the Sandbox?
 
Thanks,
 
Elias
 
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