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"Correction" To Rejection

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Created by Benjamin R on 2010-08-04 08:47:30 Back to Topics

"Correction" To Rejection

Please refer to following scenario:
 
FB: USD 1.000
Accept: USD 800
Reject: USD 200
 
After the OI had been written it turns out, that in fact the billing should have been rejected in full.
How can I subsequently reject for the missing USD 800?
BM, SC 09 and RC 8Z??
 
Pls advice.
 
Thnks
Replied by James S on 2010-08-10 18:02:31
Sorry for the long delay for such a useless response.
 
However, as per the instructions, please direct these types of questions to revenueaccounting@iata.org .

Replied by James S on 2010-08-13 12:02:38
Hi --
 
I still think that this question is best asked to revenueaccounting, as it's a RAM question. However, this topic came up internally so I'll document the answer.
 
Assuming the FB is for $1,000.
 
LH rejects $200 on RM1.
 
Later, you realize you should have rejected the full $1000. There are a few ways to do this, depending on when you realize it and what's happened.
  1. If your RM 1 is rejected (ie, RM 2 from the OA), and you're creating RM 3, you can update the amount and reject the full $1000.
  2. You can create a supplementary RM 1 for the additional $800.
  3. You create a "replacement" RM 1 for the full $1000 and ask that the previous RM 1 be rejected. There are some benefits to this route.

For both #2 and #3 your reason text should include a reference to the previous incorrect RM.

And this is why I redirected you to the revenue accounting department. SIS supports all of these (and even using a BM) from a systems perspective, but, from my perspective, there is currently no clear RAM rule that addresses what you should do.

 

 
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