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Single RM against Bulk

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Created by Shankar S on 2011-07-11 09:18:37 Back to Topics

Single RM against Bulk

Hi
 

Scenario: EK outward bills 5 tickets to LH

LH rejects these tickets for endorsement with the reason code 2C. LH prepares one rejection memo which has all the 5 tickets.

EK obtains endorsement and re-bills LH with reason code 2C at 2nd rejection stage. EK prepares on rejection memo for all 5 tickets.

At 3rd rejection stage, LH rejects these coupons for different reason say valuation error 1A. 1A can be used only for single coupon. Can LH use reason code as 5Z-Others and continue with one RM for all 5 coupons. Additional rejection information for each coupon can be stored in remark field of RM. 

The same applies for Outside time limit tickets, Stolen / Fraud / Altered Ticket, Void coupon billing, Surface sector billing, Missing Supporting Documents / Non-Receipt of Documents, Rejected Blacklisted Traffic Document Billings

Rgds

Shankar

Replied by Ashley H on 2011-09-06 13:39:35
Hi Shankar,
 
In this case you should raise 5 separate RMs for each coupon if they are all to be rejected under Reason Code 1A.
 
We will also discuss this with the RAWG to see if any further guidance on this topic is needed.
 
Best regards

From:
Posted: Monday, July 11, 2011 10:10 AM
Subject: Single RM against Bulk

Hi
 

Scenario: EK outward bills 5 tickets to LH

LH rejects these tickets for endorsement with the reason code 2C. LH prepares one rejection memo which has all the 5 tickets.

EK obtains endorsement and re-bills LH with reason code 2C at 2nd rejection stage. EK prepares on rejection memo for all 5 tickets.

At 3rd rejection stage, LH rejects these coupons for different reason say valuation error 1A. 1A can be used only for single coupon. Can LH use reason code as 5Z-Others and continue with one RM for all 5 coupons. Additional rejection information for each coupon can be stored in remark field of RM. 

The same applies for Outside time limit tickets, Stolen / Fraud / Altered Ticket, Void coupon billing, Surface sector billing, Missing Supporting Documents / Non-Receipt of Documents, Rejected Blacklisted Traffic Document Billings

Rgds

Shankar

Replied by Konda R (Qantas) on 2011-09-06 21:38:03
Will the 5 separate RMs referencing the one "your rejection memo" pass validation?

Konda/QF

From:
Posted: Tuesday, September 06, 2011 1:39 PM
Subject: Single RM against Bulk

Hi Shankar,
 
In this case you should raise 5 separate RMs for each coupon if they are all to be rejected under Reason Code 1A.
 
We will also discuss this with the RAWG to see if any further guidance on this topic is needed.
 
Best regards

From:
Posted: Monday, July 11, 2011 10:10 AM
Subject: Single RM against Bulk

Hi
 

Scenario: EK outward bills 5 tickets to LH

LH rejects these tickets for endorsement with the reason code 2C. LH prepares one rejection memo which has all the 5 tickets.

EK obtains endorsement and re-bills LH with reason code 2C at 2nd rejection stage. EK prepares on rejection memo for all 5 tickets.

At 3rd rejection stage, LH rejects these coupons for different reason say valuation error 1A. 1A can be used only for single coupon. Can LH use reason code as 5Z-Others and continue with one RM for all 5 coupons. Additional rejection information for each coupon can be stored in remark field of RM. 

The same applies for Outside time limit tickets, Stolen / Fraud / Altered Ticket, Void coupon billing, Surface sector billing, Missing Supporting Documents / Non-Receipt of Documents, Rejected Blacklisted Traffic Document Billings

Rgds

Shankar

Replied by Benjamin R (Lufthansa) on 2011-09-07 00:57:57
SIS RAM A10 4.1.6 doesn't allow for splitting RJMs. If EK receives one RJM including 5 items and EK want to reject these 5 items, it has to rebill it in one RJM including the same 5 items.
 
Rgds, Benjamin (LH)

From:
Posted: Tuesday, September 06, 2011 9:38 PM
Subject: Single RM against Bulk

Will the 5 separate RMs referencing the one "your rejection memo" pass validation?

Konda/QF

From:
Posted: Tuesday, September 06, 2011 1:39 PM
Subject: Single RM against Bulk

Hi Shankar,
 
In this case you should raise 5 separate RMs for each coupon if they are all to be rejected under Reason Code 1A.
 
We will also discuss this with the RAWG to see if any further guidance on this topic is needed.
 
Best regards

From:
Posted: Monday, July 11, 2011 10:10 AM
Subject: Single RM against Bulk

Hi
 

Scenario: EK outward bills 5 tickets to LH

LH rejects these tickets for endorsement with the reason code 2C. LH prepares one rejection memo which has all the 5 tickets.

EK obtains endorsement and re-bills LH with reason code 2C at 2nd rejection stage. EK prepares on rejection memo for all 5 tickets.

At 3rd rejection stage, LH rejects these coupons for different reason say valuation error 1A. 1A can be used only for single coupon. Can LH use reason code as 5Z-Others and continue with one RM for all 5 coupons. Additional rejection information for each coupon can be stored in remark field of RM. 

The same applies for Outside time limit tickets, Stolen / Fraud / Altered Ticket, Void coupon billing, Surface sector billing, Missing Supporting Documents / Non-Receipt of Documents, Rejected Blacklisted Traffic Document Billings

Rgds

Shankar

Replied by Ashley H on 2011-10-12 16:40:50

Hi all,

 

In such a case the coupons can be billed under one RM with Reason Code 5Z (Others). Please also see the post 5Z for bulk coupons under the Requirements & Functionality discussion board.

 

Best regards

 
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