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Attachments on Billing History

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Created by Michael C on 2011-08-08 07:17:03 Back to Topics

Attachments on Billing History

Hi Ashley,
 
If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?
 
Thanks,
Michael.
Replied by Ashley H on 2011-08-15 17:19:20

Hi Michael,

 

There is no requirement for this – however, you will need to provide the adequate supporting information as required by your partner for the rejection.

 

Best regards

 

From: CONNOLLY Michael [mailto:michael.connolly@asi-revenue.com]
Posted At: Monday, August 08, 2011 7:17 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History

 

Hi Ashley,

 

If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?

 

Thanks,
Michael.

Replied by Michael C on 2011-08-16 08:58:06
Thanks Ashley,

Rgds, Michael.
Replied by Russell F on 2011-08-18 06:33:28
Sorry, I don’t think the answer is correct. The SIS RAM states the following:
4.3.2  If a rejection memo is raised against a transaction that had been billed outside SIS, the airline raising the rejection shall attach to its rejection memo electronic copies of all prior supporting documents (e.g. ticket image, earlier rejection memos, prorate slips).
 
Please confirm
 

From:
Posted: Monday, August 15, 2011 10:19 PM
Subject: Attachments on Billing History

Hi Michael,

 

There is no requirement for this – however, you will need to provide the adequate supporting information as required by your partner for the rejection.

 

Best regards

 

From: CONNOLLY Michael [mailto:michael.connolly@asi-revenue.com]
Posted At: Monday, August 08, 2011 7:17 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History

 

Hi Ashley,

 

If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?

 

Thanks,
Michael.

Replied by Michael C on 2011-08-19 07:29:54

Hi Ashley,

 

Can you please clarify?

 

1. What status does the SIS RAM have? Was the clause on electronic supports voted on and approved by members at the Revenue Accounting Meeting?

 

2. What happens in relation to a non-migrated carrier who is billed by a migrated carrier.  The non-migrated carrier will expect paper supports as opposed to electronic attachments on SIS?

 

Michael (ASI)

 

Replied by Michael C on 2011-08-30 04:22:08
Hi Ashley, can you shed some further light on this please?
 
Kind Regards,
Michael (ASI)


From:
Posted: Friday, August 19, 2011 7:32 AM
Subject: Attachments on Billing History

Hi Ashley,

 

Can you please clarify?

 

1. What status does the SIS RAM have? Was the clause on electronic supports voted on and approved by members at the Revenue Accounting Meeting?

 

2. What happens in relation to a non-migrated carrier who is billed by a migrated carrier.  The non-migrated carrier will expect paper supports as opposed to electronic attachments on SIS?

 

Michael (ASI)

 

Replied by Ashley H on 2011-10-12 16:58:30

Hi all,

 

To confirm on this topic, SIS RAM 4.3.2 holds, the airline bringing the transaction into SIS will need to attach all previous supporting documents.

 

If a non-migrated carrier is billed in SIS, they will need to respond in SIS (via IS-Web) and therefore can attach supporting documents electronically in SIS.

 

Hope this clarifies.

 

Regards,

Ashley

 

From: FROST Russell
Posted At: Thursday, August 18, 2011 6:33 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History

 

Sorry, I don’t think the answer is correct. The SIS RAM states the following:

4.3.2  If a rejection memo is raised against a transaction that had been billed outside SIS, the airline raising the rejection shall attach to its rejection memo electronic copies of all prior supporting documents (e.g. ticket image, earlier rejection memos, prorate slips).

 

Please confirm

 


From:
Posted: Monday, August 15, 2011 10:19 PM
Subject: Attachments on Billing History

Hi Michael,

 

There is no requirement for this – however, you will need to provide the adequate supporting information as required by your partner for the rejection.

 

Best regards

 

From: CONNOLLY Michael [mailto:michael.connolly@asi-revenue.com]
Posted At: Monday, August 08, 2011 7:17 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History

 

Hi Ashley,

 

If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?

 

Thanks,
Michael.

 
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