Attachments on Billing History
Hi Ashley,
If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?
Thanks,
Michael. |
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Hi Michael, There is no requirement for this – however, you will need to provide the adequate supporting information as required by your partner for the rejection. Best regards From: CONNOLLY Michael [mailto:michael.connolly@asi-revenue.com]
Posted At: Monday, August 08, 2011 7:17 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?
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Thanks Ashley,
Rgds, Michael.
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Sorry, I don’t think the answer is correct. The SIS RAM states the following:
4.3.2 If a rejection memo is raised against a transaction that had been billed outside SIS, the airline raising the rejection shall attach to its rejection memo electronic copies of all prior supporting documents (e.g. ticket image, earlier rejection memos, prorate slips).
Please confirm
From: Posted: Monday, August 15, 2011 10:19 PM Subject: Attachments on Billing History
Hi Michael,
There is no requirement for this – however, you will need to provide the adequate supporting information as required by your partner for the rejection.
Best regards
From: CONNOLLY Michael [mailto:michael.connolly@asi-revenue.com]
Posted At: Monday, August 08, 2011 7:17 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History
If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?
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Hi Ashley,
Can you please clarify?
1. What status does the SIS RAM have? Was the clause on electronic supports voted on and approved by members at the Revenue Accounting Meeting?
2. What happens in relation to a non-migrated carrier who is billed by a migrated carrier. The non-migrated carrier will expect paper supports as opposed to electronic attachments on SIS?
Michael (ASI)
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Hi Ashley, can you shed some further light on this please?
Kind Regards,
Michael (ASI)
From:
Posted: Friday, August 19, 2011 7:32 AM
Subject: Attachments on Billing History
Hi Ashley,
Can you please clarify?
1. What status does the SIS RAM have? Was the clause on electronic supports voted on and approved by members at the Revenue Accounting Meeting?
2. What happens in relation to a non-migrated carrier who is billed by a migrated carrier. The non-migrated carrier will expect paper supports as opposed to electronic attachments on SIS?
Michael (ASI)
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Hi all, To confirm on this topic, SIS RAM 4.3.2 holds, the airline bringing the transaction into SIS will need to attach all previous supporting documents. If a non-migrated carrier is billed in SIS, they will need to respond in SIS (via IS-Web) and therefore can attach supporting documents electronically in SIS. Hope this clarifies. Regards, Ashley From: FROST Russell
Posted At: Thursday, August 18, 2011 6:33 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History Sorry, I don’t think the answer is correct. The SIS RAM states the following: 4.3.2 If a rejection memo is raised against a transaction that had been billed outside SIS, the airline raising the rejection shall attach to its rejection memo electronic copies of all prior supporting documents (e.g. ticket image, earlier rejection memos, prorate slips).
From:
Posted: Monday, August 15, 2011 10:19 PM
Subject: Attachments on Billing History Hi Michael, There is no requirement for this – however, you will need to provide the adequate supporting information as required by your partner for the rejection. Best regards From: CONNOLLY Michael [mailto:michael.connolly@asi-revenue.com]
Posted At: Monday, August 08, 2011 7:17 AM
Posted To: SIS Forums - Requirements & Functionality
Conversation: Attachments on Billing History
Subject: Attachments on Billing History If an airline is raising a 3rd stage rejection in SIS where all previous stages were billed outside of SIS (and there are only paper supports), is there a requirement that the new SIS 3rd stage recharge should have all of those previous paper supports scanned as attachments?
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