Passenger Experience

Available as of 1 January 2010

IATA Strategic Partners can opt to participate in the Passenger Experience area of involvement which brings together BCBP, Fast Travel and Simplifying Passenger Travel into one structure that looks at improving the passenger experience across 14 steps – including security and immigration.

Work groups and task forces

• Passenger Experience Management Group (PEMG)
• Fast Travel Work Group (FTWG)
• 2D Bar-Coding Work Group (BCBPWG)
• Common Use Work Group (CUWG)
• Passenger Facilitation Work Group (PFWG)

Detailed Area Profile - easy to save, print and distribute!

• Strategic Partnerships Passenger Experience area (pdf)

Contact the Strategic Partnerships team for more information.