CUSS stands for Common Use Self-Service. It is a shared kiosk offering convenient passenger check-in whilst allowing multiple airlines to maintain branding and functionality. As kiosks can be located throughout the airport, congestion is alleviated and passenger flow improved.
- In 2008, IATA will ensure 130 airports offer CUSS facilities
“One of our big initiatives in 2008 is to use technology to make travel more convenient. Looking ahead we want a higher penetration of self-service devices like web check-in and airport kiosks.” (Scott Kirby, President, US Airways)