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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



August - 2016
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore (IATA)
29 Aug - 2 Sep
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
United States, Miami (IATA)
29 Aug - 2 Sep
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Italy, Rome (IATA)
29 Aug - 2 Sep
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore (IATA)
29 Aug - 31 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore (IATA)
29 Aug - 2 Sep
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Canada, Montreal (IATA)
29 Aug - 2 Sep
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Aug - 2 Sep
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Aug - 2 Sep
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Shanghai (IATA)
29 Aug - 2 Sep
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Aug - 2 Sep
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
China, Beijing (IATA)
29 Aug - 2 Sep
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
29 Aug - 31 Aug
The course will equip you with the knowledge and skills to be able to plan, coordinate, lead and close an ISAGO audit. ISAGO Lead Auditors (Classroom, 3 days)
Brazil, Sao Paulo (IATA)
29 Aug - 31 Aug
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
South Africa, Johannesburg (SAA-RTP)
29 Aug - 2 Sep
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
Ireland, Dublin (IOSA)
29 Aug - 2 Sep
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Canada, Montreal (IATA)
30 Aug - 2 Sep

September - 2016
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
5 Sep - 9 Sep
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
China, Beijing (IATA)
5 Sep - 9 Sep
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Singapore (IATA)
5 Sep - 9 Sep
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
United Kingdom, London (IATA)
5 Sep - 9 Sep
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore (IATA)
5 Sep - 9 Sep
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) (Classroom, 5 days)
Singapore (IATA)
5 Sep - 9 Sep
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture Understanding NDC Architecture (Classroom, 2 days)
Switzerland, Geneva (IATA)
5 Sep - 6 Sep
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
China, Beijing (IATA)
5 Sep - 9 Sep
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
Germany, Frankfurt (IOSA)
5 Sep - 9 Sep
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
5 Sep - 8 Sep
Following an in-class case study, you will learn how to benchmark a company’s sales plan to determine areas for improvement. Cargo Sales Excellence (Classroom, 4 days)
South Africa, Johannesburg (SAA-RTP)
5 Sep - 8 Sep
 Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over. Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Switzerland, Geneva (IATA)
6 Sep - 7 Sep
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
6 Sep - 9 Sep
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Belgium, Brussels (IATA)
6 Sep - 8 Sep
Este curso le ayudará a aprender cómo asignar y coordinar Slots mediante la aplicación de las Directrices Mundiales de Slots (WSG), el estándar global aceptado para políticas, principios y procesos de gestión de Slots. Slots Aeroportuarios y Coordinación de Frecuencias (presencial, 3 días)
Chile, Santiago (IATA)
6 Sep - 8 Sep
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
7 Sep - 9 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Sep - 16 Sep
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Canada, Montreal (IATA)
12 Sep - 16 Sep
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Indonesia, Jakarta (IATA)
12 Sep - 16 Sep
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Canada, Montreal (IATA)
12 Sep - 13 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Luxembourg, Luxembourg (EC)
12 Sep - 16 Sep
This comprehensive course covers all operational topics required for category 3 staff. ULD Operations (Classroom, 3 days)
South Africa, Johannesburg (SAA-RTP)
12 Sep - 14 Sep
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Russian Federation, Moscow (NPAC-RTP)
12 Sep - 14 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
South Africa, Johannesburg (ATNS-RTP)
13 Sep - 15 Sep
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Singapore (IATA)
13 Sep - 15 Sep
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Canada, Montreal (IATA)
13 Sep - 15 Sep
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
13 Sep - 16 Sep
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS* (Classroom, 5 days)
Singapore (IATA)
13 Sep - 16 Sep
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore (IATA)
14 Sep - 16 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Nigeria, Lagos (IATA)
14 Sep - 16 Sep
Learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and the latest enhancements or functionalities in BSPLink. BSP and BSPLink Workshop for Travel Agents
Belgium, Brussels (IATA)
15 Sep - 16 Sep
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
19 Sep - 23 Sep
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
 Garantice un transporte aéreo mundial seguro a través de la aplicación de reglamentaciones reforzadas, una tecnología fiable y las mejores prácticas de gestión. Gestión de la Seguridad Aérea (presencial, 5 días)
Argentina, Buenos Aires (IATA)
19 Sep - 23 Sep
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
19 Sep - 20 Sep
Learn the latest customs security programs and trade facilitation measures to help you simplify your company’s cargo business processes. Customs Security and Facilitation (Classroom, 3 days)
Germany, Frankfurt (IATA)
19 Sep - 21 Sep
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Brazil, Sao Paulo (IATA)
19 Sep - 23 Sep
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
United States, Miami (IATA)
19 Sep - 20 Sep
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
United States, Miami (IATA)
19 Sep - 23 Sep
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Canada, Montreal (IATA)
19 Sep - 23 Sep
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Canada, Montreal (IATA)
19 Sep - 23 Sep
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry. Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships (Classroom, 5 days)
China, Beijing (IATA)
19 Sep - 23 Sep
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United Kingdom, London (IATA)
19 Sep - 23 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
19 Sep - 23 Sep
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Israel, Tel Aviv (TLV-IATA)
19 Sep - 20 Sep
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Belgium, Brussels (IATA)
19 Sep - 23 Sep
 Aplique los procedimientos y las normativas recogidas en el manual sobre contabilidad de ingresos (Revenue Accounting Manual) y las Resoluciones de la IATA. Contabilización y Control Interlínea de Pasajeros (presencial, 5 días)
Spain, Madrid (IATA)
19 Sep - 23 Sep
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
China, Beijing (IATA)
19 Sep - 23 Sep
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Denver (IOSA)
19 Sep - 23 Sep
 Study IATA Standard marshalling and hand signals for safe and efficient ramp communications. Aircraft Marshalling and Ramp Hand Signals (Classroom, 1 day)
Germany, Frankfurt (FRA-RTP)
19 Sep - 19 Sep
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Singapore (IATA)
19 Sep - 23 Sep
This course will teach you how to apply the business processes, functional specifications, and standards related to the e-Cargo program. e-Cargo Business Process and Standards (Classroom, 4 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
19 Sep - 22 Sep
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Portugal, Azores (SATA-RTP)
19 Sep - 23 Sep
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
19 Sep - 23 Sep
 Look at the key factors affecting airline performance and the revenue management methods used to control them with the aim of optimizing revenue per flight. Revenue Management - Introductory (Classroom, 3 days)
South Africa, Johannesburg (SAA-RTP)
19 Sep - 21 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Nigeria, Lagos (IATA)
19 Sep - 23 Sep
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Singapore (IATA)
20 Sep - 22 Sep
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. European Union (EU) Aviation Antitrust Law (Classroom, 3 days)
United Kingdom, London (IATA)
20 Sep - 22 Sep
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Germany, Frankfurt (FRA-RTP)
20 Sep - 23 Sep
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies. Building Teamwork and Stakeholder Management (Classroom, 3 days)
Singapore (IATA)
20 Sep - 22 Sep
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Peru, Lima (TTS-RTP)
20 Sep - 23 Sep
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company. Effective Employee Background Vetting (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
21 Sep - 23 Sep
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)
United States, Miami (IATA)
21 Sep - 23 Sep
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Beijing (IATA)
21 Sep - 23 Sep
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
United States, Miami (IATA)
21 Sep - 23 Sep
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
21 Sep - 23 Sep
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Latvia, Riga (BT-HST)
21 Sep - 23 Sep
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Israel, Tel Aviv (IATA)
25 Sep - 29 Sep
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Jordan, Amman (AACO-RTP)
25 Sep - 28 Sep
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Canada, Montreal (IATA)
26 Sep - 30 Sep
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Italy, Rome (IATA)
26 Sep - 30 Sep
 Learn how to plan and manage your day-to-day operations and interactions. Professional Air Cargo Supervisor (Classroom, 5 days)
Belgium, Brussels (IATA)
26 Sep - 30 Sep
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Canada, Montreal (IATA)
26 Sep - 28 Sep
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
26 Sep - 30 Sep
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Canada, Montreal (IATA)
26 Sep - 30 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA)
26 Sep - 30 Sep
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
26 Sep - 30 Sep
Iniciar una carrera profesional en el ámbito de la capacitación con sólidos conocimientos que demuestren lo que se requiere para ser un buen instructor. Técnicas de Instrucción (presencial, 5 días)
Spain, Madrid (IATA)
26 Sep - 30 Sep
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Germany, Frankfurt (IATA)
26 Sep - 30 Sep
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Canada, Montreal (IATA)
26 Sep - 30 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep
 Improve your skills and techniques when obtaining safety information directly from individuals or groups or when taking part in an investigation into an aviation incident or accident. Safety Interviewing of Aviation Agents and Witnesses (Classroom, 5 days)
Spain, Madrid (IATA)
26 Sep - 30 Sep
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Singapore (IATA)
26 Sep - 30 Sep
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom)
Singapore (IATA)
26 Sep - 30 Sep
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Miami (IOSA)
26 Sep - 30 Sep
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Beijing (IATA)
26 Sep - 30 Sep
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
26 Sep - 29 Sep
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Los Angeles (IATA)
26 Sep - 30 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Los Angeles (IATA)
26 Sep - 30 Sep
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
26 Sep - 28 Sep
 Analyze various airline strategies and business models, and learn how they are managed and operated in a competitive global environment. Airline Business Foundations - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
26 Sep - 28 Sep
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
26 Sep - 30 Sep
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
United Kingdom, London (IATA)
26 Sep - 28 Sep
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Kenya, Nairobi (KQ-RTP)
26 Sep - 29 Sep
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
France, Paris (IOSA)
26 Sep - 30 Sep
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
United Kingdom, London (IATA)
27 Sep - 29 Sep
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United States, Miami (IATA)
27 Sep - 29 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
27 Sep - 30 Sep
As you seek to serve your corporate clients better, this course will show you how to help your clients gain control of their travel expenses. Managing a Corporate Travel Program (Classroom, 3 days)
China, Beijing (IATA)
27 Sep - 29 Sep
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
28 Sep - 30 Sep
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Latvia, Riga (BT-HST)
28 Sep - 30 Sep
 Benefit from IATA's unique vantage point in air transport economics. Examine key issues and concepts including how regulatory and state policies affect the aviation value chain and airline profitability. Air Transport Economics - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV-IATA)
29 Sep - 1 Oct
Learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and the latest enhancements or functionalities in BSPLink. BSP and BSPLink Workshop for Travel Agents
Spain, Madrid (IATA)
29 Sep - 30 Sep
This workshop is designed to create a new level of teamwork awareness and creativity, both in management and team members. Building Teamwork and Creativity (Classroom, 1 day)
Canada, Montreal (IATA)
29 Sep - 29 Sep

October - 2016
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Jordan, Amman (AACO-RTP)
2 Oct - 6 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore (IATA)
3 Oct - 7 Oct
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom) - Classroom 4 days - English
Switzerland, Geneva (IATA)
3 Oct - 6 Oct
 Develop and manage an integrated Safety Management System (SMS) tailored for cargo. Safety Management Systems (SMS) for Cargo Airline (Classroom, 5 days)
Singapore (IATA)
3 Oct - 7 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
United States, Los Angeles (IATA)
3 Oct - 5 Oct
 Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies. Carbon Trading for Aviation (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
3 Oct - 4 Oct
 Mediante la práctica de ejercicios, los participantes trabajarán en equipo para resolver problemas y cuestiones, aplicando los conceptos y principios aprendidos en el curso. Alta Gerencia de la Aviación Civil (presencial, 10 días)
Peru, Lima (IATA)
3 Oct - 14 Oct
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United Kingdom, London (IATA)
3 Oct - 5 Oct
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
United States, Miami (IATA)
3 Oct - 6 Oct
 Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA). Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)
Singapore (IATA)
3 Oct - 7 Oct
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA)
3 Oct - 7 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore (IATA)
3 Oct - 7 Oct
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
3 Oct - 7 Oct
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United Kingdom, Brighton (IOSA)
3 Oct - 7 Oct
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
3 Oct - 5 Oct
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
3 Oct - 14 Oct
Mejorar el entendimiento y conocimiento de la normativa internacional en materia de derecho aeronáutico Derecho Aeronáutico Internacional (presencial, 5 días)
Colombia, Bogota (IATA)
3 Oct - 7 Oct
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore (IATA)
3 Oct - 7 Oct
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Kenya, Nairobi (KQ-RTP)
3 Oct - 7 Oct
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Oct - 6 Oct
Providing (non-finance) managers with a solid understanding of financial and accounting processes that you will encounter in your everyday work. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
4 Oct - 6 Oct
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Greece, Athens (MAS-RTP)
4 Oct - 6 Oct
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
5 Oct - 7 Oct
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
United Kingdom, London (IATA)
6 Oct - 7 Oct
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
10 Oct - 14 Oct
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
10 Oct - 14 Oct
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
United Kingdom, London (IATA)
10 Oct - 14 Oct
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore (IATA)
10 Oct - 14 Oct
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Belgium, Brussels (IATA)
10 Oct - 14 Oct
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Italy, Rome (IATA)
10 Oct - 14 Oct
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore (IATA)
10 Oct - 14 Oct
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore (IATA)
10 Oct - 14 Oct
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
10 Oct - 14 Oct
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore (IATA)
10 Oct - 14 Oct
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
10 Oct - 14 Oct
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Switzerland, Geneva (IATA)
10 Oct - 13 Oct