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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

May - 2015
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 May - 29 May
 Gain a comprehensive understanding of the ISAGO Program to prepare your operations for a successful audit. ISAGO for Ground Service Providers (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
26 May - 28 May

June - 2015
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
1 Jun - 4 Jun
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
8 Jun - 10 Jun
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
15 Jun - 17 Jun
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
29 Jun - 3 Jul

July - 2015
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
20 Jul - 24 Jul
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
27 Jul - 31 Jul

August - 2015
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom)
Turkey, Istanbul (TKAA-RTP)
3 Aug - 6 Aug
 Refresh your knowledge regarding unusual and emergency situations management. Unusual / Emergency Situations for Pilots and Air Traffic Controllers (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
10 Aug - 14 Aug
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
17 Aug - 21 Aug
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
31 Aug - 4 Sep

September - 2015
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Sep - 11 Sep
 Understand accounting terms and concepts; learn about financial statements and their construction. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
7 Sep - 9 Sep
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
9 Sep - 11 Sep
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Sep - 18 Sep
 Communicate safely using ICAO standard phraseologies. Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Sep - 18 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Sep - 18 Sep
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. International Air Cargo Law (Classroom, 2 days)
Turkey, Istanbul (TKAA-RTP)
28 Sep - 29 Sep

October - 2015
This course will help you learn how to allocate and coordinate airport slots by applying IATA's Worldwide Slot Guidelines (WSG), the accepted global standard for the policies, principles, and procedures of airport slot management. Airport Slots and Scheduling (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
7 Oct - 9 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
12 Oct - 14 Oct
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
Turkey, Istanbul (TKAA-RTP)
15 Oct - 16 Oct
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
19 Oct - 22 Oct

November - 2015
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
2 Nov - 6 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
9 Nov - 13 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
16 Nov - 20 Nov
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
23 Nov - 27 Nov

December - 2015
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Dec - 11 Dec
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Turkey, Istanbul (TKAA-RTP)
7 Dec - 11 Dec
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Dec - 11 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
14 Dec - 18 Dec

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