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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.

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May - 2016
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom) - Classroom 4 days - English
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
2 May - 5 May
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
9 May - 13 May
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
23 May - 27 May
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
30 May - 1 Jun

June - 2016
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
6 Jun - 10 Jun
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
6 Jun - 10 Jun
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
7 Jun - 9 Jun
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
20 Jun - 22 Jun
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
27 Jun - 29 Jun

July - 2016
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
11 Jul - 15 Jul
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards. Passenger Data Program (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
18 Jul - 20 Jul
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
18 Jul - 22 Jul
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
20 Jul - 22 Jul
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
25 Jul - 29 Jul
 Get started in airline marketing with these fundamental skills. Learn how to segment markets, create cost-effective marketing strategies and tailor your products and services to your clients' needs.. Airline Marketing - Introduction (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
27 Jul - 29 Jul

August - 2016
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
2 Aug - 5 Aug
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
8 Aug - 12 Aug
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
9 Aug - 11 Aug
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
15 Aug - 19 Aug
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
15 Aug - 19 Aug
 Unlock the potential of your frequent flyer prom with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers. Maximizing Revenues From Frequent Flyer Programs (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
24 Aug - 26 Aug

September - 2016
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
5 Sep - 6 Sep
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
7 Sep - 9 Sep
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
19 Sep - 23 Sep
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
21 Sep - 23 Sep
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
26 Sep - 28 Sep
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
28 Sep - 30 Sep

October - 2016
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
3 Oct - 14 Oct
Providing (non-finance) managers with a solid understanding of financial and accounting processes that you will encounter in your everyday work. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
4 Oct - 6 Oct
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
10 Oct - 14 Oct
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
17 Oct - 21 Oct
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
18 Oct - 21 Oct
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
31 Oct - 4 Nov
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
31 Oct - 4 Nov

November - 2016
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
7 Nov - 11 Nov
 A step-by-step approach to show how your airline can assess business and technical NDC readiness. New Distribution Capability Readiness (Classroom)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
7 Nov - 9 Nov
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
14 Nov - 18 Nov
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
14 Nov - 16 Nov
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
23 Nov - 25 Nov
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
29 Nov - 30 Nov

December - 2016
Learn how to incorporate the IOSA process into your internal Quality Assurance program, and how to ensure the following four aspects of airline operations IOSA Program Workshop (Classroom, 2 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
1 Dec - 2 Dec
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
5 Dec - 9 Dec
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
5 Dec - 9 Dec
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
12 Dec - 16 Dec

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