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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.

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June - 2017
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
5 Jun - 9 Jun
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer - Advanced (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
12 Jun - 14 Jun
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
19 Jun - 21 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
19 Jun - 23 Jun

July - 2017
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
3 Jul - 7 Jul
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
3 Jul - 7 Jul
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
10 Jul - 14 Jul
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
10 Jul - 14 Jul
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
24 Jul - 28 Jul

August - 2017
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue Management with Optimization Simulations (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
7 Aug - 10 Aug
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Aug - 11 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Aug - 18 Aug
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
21 Aug - 25 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
21 Aug - 25 Aug
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
28 Aug - 30 Aug

September - 2017
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
11 Sep - 15 Sep
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
11 Sep - 13 Sep
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
18 Sep - 22 Sep
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 Sep - 29 Sep

October - 2017
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
2 Oct - 5 Oct
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Turkey, Istanbul (TKAA-RTP)
3 Oct - 6 Oct
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
16 Oct - 20 Oct
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
16 Oct - 19 Oct
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
25 Oct - 27 Oct

November - 2017
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
13 Nov - 17 Nov
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
13 Nov - 17 Nov
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Turkey, Istanbul (TKAA-RTP)
27 Nov - 1 Dec
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
27 Nov - 1 Dec

December - 2017
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
4 Dec - 8 Dec
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
4 Dec - 8 Dec
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
11 Dec - 13 Dec
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
11 Dec - 15 Dec
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
18 Dec - 22 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
18 Dec - 22 Dec

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