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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.

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April - 2018
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
9 Apr - 13 Apr
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
9 Apr - 13 Apr
In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. A-CDM in Airport and Ground Operations (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
17 Apr - 19 Apr

May - 2018
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
2 May - 4 May
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 May - 11 May
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 May - 11 May

June - 2018
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
18 Jun - 21 Jun
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
25 Jun - 27 Jun
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 Jun - 29 Jun
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 Jun - 29 Jun

July - 2018
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue Management with Optimization Simulations (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
2 Jul - 5 Jul
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
9 Jul - 11 Jul
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
16 Jul - 20 Jul
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
23 Jul - 27 Jul
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
30 Jul - 3 Aug

August - 2018
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
6 Aug - 8 Aug
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
13 Aug - 17 Aug
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
13 Aug - 17 Aug

September - 2018
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
3 Sep - 7 Sep
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
10 Sep - 12 Sep
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
17 Sep - 20 Sep
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
24 Sep - 28 Sep
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
24 Sep - 26 Sep

October - 2018
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
1 Oct - 5 Oct
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
1 Oct - 5 Oct
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
8 Oct - 11 Oct
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
8 Oct - 10 Oct
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
15 Oct - 19 Oct
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
22 Oct - 25 Oct

November - 2018
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
5 Nov - 7 Nov
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
5 Nov - 9 Nov
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
12 Nov - 16 Nov
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Turkey, Istanbul (TKAA-RTP)
12 Nov - 16 Nov

December - 2018
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
3 Dec - 6 Dec
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
3 Dec - 6 Dec
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
10 Dec - 14 Dec
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
17 Dec - 19 Dec

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