Skip to main content

Test Home
You & IATA

Search

You are here: Home » Training

Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our full 2015 schedule is now available! Reserve your seats now to take advantage of the early bird discount. Select a course to find out more.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

February - 2015
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
9 Feb - 13 Feb
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
23 Feb - 27 Feb

March - 2015
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
2 Mar - 6 Mar
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
2 Mar - 5 Mar
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
16 Mar - 20 Mar
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
16 Mar - 20 Mar
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
24 Mar - 26 Mar
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
Turkey, Istanbul (IOSA)
30 Mar - 3 Apr

April - 2015
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Turkey, Istanbul (TKAA-RTP)
13 Apr - 17 Apr
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
13 Apr - 17 Apr
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
28 Apr - 30 Apr
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Turkey, Istanbul (HI)
29 Apr - 1 May

May - 2015
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
4 May - 8 May
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
4 May - 8 May
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
11 May - 15 May
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
11 May - 13 May
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
20 May - 22 May
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 May - 29 May
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Turkey, Istanbul (TKAA-RTP)
25 May - 28 May
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
25 May - 27 May
 Learn how to manage, plan, budget and support your staff and crew. Flight Operations Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 May - 25 May
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
25 May - 29 May
 Gain a comprehensive understanding of the ISAGO Program to prepare your operations for a successful audit. ISAGO for Ground Service Providers (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
26 May - 28 May
 Learn international slot guidelines and regulations to coordinate the scheduling process between the airline network and slot coordinators. Airport Slots and Scheduling (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
27 May - 29 May

June - 2015
 Get started in airline marketing with these fundamental skills. Learn how to segment markets, create cost-effective marketing strategies and tailor your products and services to your clients' needs.. Airline Marketing - Introduction (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
3 Jun - 5 Jun
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques  and distribution channels. Airline Marketing - Advanced (Classroom)
Turkey, Istanbul (TKAA-RTP)
8 Jun - 11 Jun
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
8 Jun - 10 Jun
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
15 Jun - 17 Jun
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
22 Jun - 26 Jun

July - 2015
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
20 Jul - 24 Jul

August - 2015
 Refresh your knowledge regarding unusual and emergency situations management. Unusual / Emergency Situations for Pilots and Air Traffic Controllers (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
10 Aug - 14 Aug
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
31 Aug - 4 Sep

September - 2015
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Sep - 11 Sep
 Understand accounting terms and concepts; learn about financial statements and their construction. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
7 Sep - 9 Sep
 Learn how to bring the necessary discipline and control to your operations; review strategies to identify problems, assign resources, and evaluate the effectiveness of your QMS. Quality Management System (QMS) Implementation (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
9 Sep - 11 Sep
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Sep - 18 Sep
 Communicate safely using ICAO standard phraseologies. Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Sep - 18 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Sep - 18 Sep
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. International Air Cargo Law (Classroom, 2 days)
Turkey, Istanbul (TKAA-RTP)
28 Sep - 29 Sep

October - 2015
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
12 Oct - 14 Oct
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
Turkey, Istanbul (TKAA-RTP)
15 Oct - 16 Oct

November - 2015
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
2 Nov - 6 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
16 Nov - 20 Nov
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
23 Nov - 27 Nov

December - 2015
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Dec - 11 Dec
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Turkey, Istanbul (TKAA-RTP)
7 Dec - 11 Dec
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Dec - 11 Dec

ADVERTISEMENT


Additional information

© International Air Transport Association (IATA) 2015. All rights reserved.