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Training

Classroom Training Schedule

Find upcoming classroom courses in a location near you.

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July - 2013

	IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days) Bahrain (GAA)	14 Jul - 18 Jul
	Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual.

September - 2013

	Passenger Fares and Ticketing - Basic (Classroom, 5 days) Bahrain (GAA)	8 Sep - 12 Sep
	Calculate restricted and unrestricted, one-way and round-trip fares. Understand global indicators and other carrier fare criteria.

October - 2013

	Customer Service (Classroom, 3 days) Bahrain (GAA)	6 Oct - 8 Oct
	Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty.

November - 2013

	Airline Business Management – Air MercuryTM simulation program (Classroom, 5 days) Bahrain (GAA)	25 Nov - 29 Nov
	Use this unique simulation program to test your skills as an airline manager. Build a business plan to return the virtual airline, Air Mercury, to profitability and instantly measure your results.

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