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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our full 2015 schedule is now available! Reserve your seats now to take advantage of the early bird discount. Select a course to find out more.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

April - 2015
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (salle de cours, 5 jours) - Classroom - Français
Canada, Montreal (IATA)
13 Apr - 17 Apr
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Canada, Montreal (IATA)
20 Apr - 24 Apr
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Canada, Montreal (IATA)
27 Apr - 1 May
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
27 Apr - 1 May
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
Canada, Montreal (IATA)
28 Apr - 30 Apr

May - 2015
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Canada, Montreal (IATA)
4 May - 7 May
 Understand safety oversight in civil aviation andreview the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Canada, Montreal (IATA)
11 May - 15 May
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Canada, Montreal (IATA)
11 May - 15 May
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Canada, Montreal (IATA)
12 May - 14 May
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Canada, Montreal (IATA)
25 May - 29 May
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
25 May - 29 May
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Canada, Montreal (IATA)
25 May - 29 May

June - 2015
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger lapprentissage destin aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
Canada, Montreal (IATA)
15 Jun - 19 Jun
 Learn aviation incident and accidentinvestigation requirements, techniques and working practices.Acquire a structured approach to managing safetyto prevent incidentsand accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Canada, Montreal (IATA)
15 Jun - 19 Jun
 Deliver high-quality projects while avoiding delays and cost overruns. Monitoring and Controlling Multiple Projects (30 PDUs) (Classroom, 5 days)
Canada, Montreal (IATA)
15 Jun - 19 Jun
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Canada, Montreal (IATA)
16 Jun - 19 Jun
 Gain an overview of Aeronautical Information Services (AIS). AIS - Introduction (Classroom, 3 days)
Canada, Montreal (IATA)
16 Jun - 18 Jun
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Canada, Montreal (IATA)
16 Jun - 18 Jun
 Learn the fundamentals of biojet fuel and its essential role in the future of aviation. Biojet Fuel Workshop (Classroom, 2 days)
Canada, Montreal (IATA)
29 Jun - 30 Jun

July - 2015
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Canada, Montreal (IATA)
6 Jul - 10 Jul
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Canada, Montreal (IATA)
6 Jul - 10 Jul
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
Canada, Montreal (IATA)
6 Jul - 10 Jul
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Canada, Montreal (IATA)
6 Jul - 17 Jul
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
6 Jul - 10 Jul
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Canada, Montreal (IATA)
13 Jul - 17 Jul
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
13 Jul - 17 Jul
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Canada, Montreal (IATA)
20 Jul - 24 Jul
 Learn the latest in strategic planning for Civil Aviation Authorities and benefit from many Case Studies. Strategic Management for Civil Aviation Authorities (Classroom, 5 days)
Canada, Montreal (IATA)
20 Jul - 24 Jul
 The audit requirements, procedures and skills you need to know to get started as an internal auditor:audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Canada, Montreal (IATA)
20 Jul - 24 Jul
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Canada, Montreal (IATA)
20 Jul - 23 Jul
 Learn how to use a system of systems approach to aviation safety, quality, risk and business management. Integrated Aviation Management System - IAMS (Classroom, 5 days)
Canada, Montreal (IATA)
27 Jul - 31 Jul
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
27 Jul - 31 Jul
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Canada, Montreal (IATA)
27 Jul - 31 Jul
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Canada, Montreal (IATA)
27 Jul - 31 Jul

August - 2015
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
3 Aug - 7 Aug
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Canada, Montreal (IATA)
3 Aug - 5 Aug
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Canada, Montreal (IATA)
4 Aug - 6 Aug
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Canada, Montreal (IATA)
10 Aug - 14 Aug
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Canada, Montreal (IATA)
17 Aug - 28 Aug
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Canada, Montreal (IATA)
18 Aug - 20 Aug
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Canada, Montreal (IATA)
24 Aug - 28 Aug
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Canada, Montreal (IATA)
25 Aug - 28 Aug
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep

September - 2015
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Canada, Montreal (IATA)
8 Sep - 10 Sep
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Canada, Montreal (IATA)
8 Sep - 10 Sep
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
 Evaluate the capabilities and limitations of your technology and team to create efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom)
Canada, Montreal (IATA)
21 Sep - 2 Oct
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Canada, Montreal (IATA)
21 Sep - 25 Sep
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Canada, Montreal (IATA)
28 Sep - 2 Oct
 This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport. Cargo Business Development for Airports (Classroom, 3 days)
Canada, Montreal (IATA)
28 Sep - 30 Sep

October - 2015
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Canada, Montreal (IATA)
5 Oct - 9 Oct
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations. Total Quality Management (TQM) for Airports (Classroom, 5 days)
Canada, Montreal (IATA)
5 Oct - 9 Oct
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Canada, Montreal (IATA)
13 Oct - 16 Oct
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Canada, Montreal (IATA)
13 Oct - 16 Oct
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Canada, Montreal (IATA)
19 Oct - 23 Oct
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Canada, Montreal (IATA)
26 Oct - 30 Oct
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Canada, Montreal (IATA)
27 Oct - 30 Oct

November - 2015
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Canada, Montreal (IATA)
2 Nov - 6 Nov
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
16 Nov - 20 Nov
 Centered on optimal aircraft turnaround, A-CDM is a collaborative approach that enables various stakeholders to optimize capacity and efficiency through the timely exchange of common language information with the goal of improving ATFM. Global A-CDM (Classroom, 4 days)
Canada, Montreal (IATA)
17 Nov - 20 Nov

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