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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

September - 2015
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Canada, Montreal (IATA)
8 Sep - 10 Sep
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom)
Canada, Montreal (IATA)
21 Sep - 2 Oct
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Canada, Montreal (IATA)
21 Sep - 25 Sep
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Canada, Montreal (IATA)
22 Sep - 24 Sep
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Canada, Montreal (IATA)
28 Sep - 2 Oct
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Canada, Montreal (IATA)
28 Sep - 30 Sep
 This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport. Cargo Business Development for Airports (Classroom, 3 days)
Canada, Montreal (IATA)
28 Sep - 30 Sep

October - 2015
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
5 Oct - 9 Oct
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations. Total Quality Management (TQM) for Airports (Classroom, 5 days)
Canada, Montreal (IATA)
5 Oct - 9 Oct
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Canada, Montreal (IATA)
5 Oct - 8 Oct
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Canada, Montreal (IATA)
13 Oct - 16 Oct
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Canada, Montreal (IATA)
13 Oct - 15 Oct
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Canada, Montreal (IATA)
19 Oct - 23 Oct
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Canada, Montreal (IATA)
19 Oct - 23 Oct
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Canada, Montreal (IATA)
19 Oct - 23 Oct
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Canada, Montreal (IATA)
20 Oct - 23 Oct
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Canada, Montreal (IATA)
26 Oct - 30 Oct
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Canada, Montreal (IATA)
27 Oct - 30 Oct

November - 2015
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Canada, Montreal (IATA)
2 Nov - 6 Nov
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 5 days)
Canada, Montreal (IATA)
2 Nov - 6 Nov
Learn about the different indirect tax systems related to the aviation industry. Indirect Aviation Tax (Classroom, 2 days)
Canada, Montreal (IATA)
2 Nov - 3 Nov
Learn about the different direct tax systems and various tax approaches related to the aviation industry. Direct Aviation Tax (Classroom, 2 days)
Canada, Montreal (IATA)
4 Nov - 5 Nov
This workshop is designed to create a new level of teamwork awareness and creativity, both in management and team members. Building Teamwork and Creativity (Classroom, 1 day)
Canada, Montreal (IATA)
5 Nov - 5 Nov
This course will teach you the practical skills and techniques on how to identify the various social issues related to individual taxation and social security of crew members. Tax Treatment of Flight and Crew Members (Classroom, 1 day)
Canada, Montreal (IATA)
6 Nov - 6 Nov
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substance Transport (Classroom, 3 days)
Canada, Montreal (IATA)
16 Nov - 18 Nov
 Centered on optimal aircraft turnaround, A-CDM is a collaborative approach that enables various stakeholders to optimize capacity and efficiency through the timely exchange of common language information with the goal of improving ATFM. Global Collaborative Decision Making (CDM) (Classroom, 4 days)
Canada, Montreal (IATA)
17 Nov - 20 Nov

March - 2016
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Canada, Montreal (IATA)
15 Mar - 17 Mar

April - 2016
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Shippers and Packers - Categories 1 and 2 (Classroom, 5 days)
Canada, Montreal (IATA)
11 Apr - 15 Apr
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Canada, Montreal (IATA)
19 Apr - 21 Apr
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Canada, Montreal (IATA)
25 Apr - 29 Apr

May - 2016
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Canada, Montreal (IATA)
2 May - 6 May
This workshop is designed to create a new level of teamwork awareness and creativity, both in management and team members. Building Teamwork and Creativity (Classroom, 1 day)
Canada, Montreal (IATA)
2 May - 2 May
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Canada, Montreal (IATA)
3 May - 5 May
 Understand safety oversight in civil aviation andreview the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Canada, Montreal (IATA)
16 May - 20 May
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
30 May - 3 Jun
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
30 May - 3 Jun
 This course will provide you with the foundation on climate change and international climate policies. Climate Change Policy and Aviation (Classroom, 3 days)
Canada, Montreal (IATA)
31 May - 2 Jun

June - 2016
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Canada, Montreal (IATA)
20 Jun - 22 Jun
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Canada, Montreal (IATA)
20 Jun - 23 Jun

July - 2016
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Canada, Montreal (IATA)
4 Jul - 8 Jul
The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market. Travel and Tourism Workshop (Classroom)
Canada, Montreal (IATA)
4 Jul - 8 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Canada, Montreal (IATA)
4 Jul - 8 Jul
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Canada, Montreal (IATA)
4 Jul - 8 Jul
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Price Optimization and Revenue Management for Cargo (Classroom, 4 days)
Canada, Montreal (IATA)
5 Jul - 8 Jul
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations. Total Quality Management (TQM) for Airports (Classroom, 5 days)
Canada, Montreal (IATA)
11 Jul - 15 Jul
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
11 Jul - 15 Jul
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Canada, Montreal (IATA)
11 Jul - 15 Jul
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Canada, Montreal (IATA)
12 Jul - 15 Jul
This course has been developed in cooperation with Callisto Business Travel Training and Consultancy. Managing the Corporate Travel Program (Classroom, 3 days)
Canada, Montreal (IATA)
12 Jul - 14 Jul
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
18 Jul - 22 Jul
 Ensure your airline receives its right cargo revenue entitlement. Cargo Proration (Classroom, 5 days)
Canada, Montreal (IATA)
18 Jul - 22 Jul
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Canada, Montreal (IATA)
18 Jul - 29 Jul
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines (Classroom, 5 days)
Canada, Montreal (IATA)
18 Jul - 22 Jul
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Canada, Montreal (IATA)
25 Jul - 29 Jul
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Canada, Montreal (IATA)
25 Jul - 29 Jul
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Canada, Montreal (IATA)
26 Jul - 29 Jul

August - 2016
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Canada, Montreal (IATA)
1 Aug - 5 Aug
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Canada, Montreal (IATA)
3 Aug - 5 Aug
 Study best practices in cargo operations, procedures, documentation and cargo handling. Cargo Warehouse Operations (Classroom, 4 days)
Canada, Montreal (IATA)
9 Aug - 12 Aug
This course will teach you how to use SWIFT’s messaging services to automate and standardize financial transactions in the aviation industry. SWIFT in the Aviation Industry (Classroom, 3 days)
Canada, Montreal (IATA)
9 Aug - 11 Aug
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Canada, Montreal (IATA)
15 Aug - 26 Aug
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Canada, Montreal (IATA)
22 Aug - 26 Aug
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Canada, Montreal (IATA)
22 Aug - 26 Aug
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Canada, Montreal (IATA)
22 Aug - 26 Aug
 Learn how to participate in an aircraft accident and incident investigation in accordance with ICAO Annex 13 standards. Aircraft Accident Investigation (Classroom, 5 days)
Canada, Montreal (IATA)
29 Aug - 2 Sep
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Canada, Montreal (IATA)
29 Aug - 2 Sep
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Canada, Montreal (IATA)
30 Aug - 2 Sep

September - 2016
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Canada, Montreal (IATA)
6 Sep - 8 Sep
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Canada, Montreal (IATA)
6 Sep - 9 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Canada, Montreal (IATA)
6 Sep - 8 Sep
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Canada, Montreal (IATA)
6 Sep - 8 Sep
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS (Classroom, 5 days)
Canada, Montreal (IATA)
12 Sep - 16 Sep
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Canada, Montreal (IATA)
12 Sep - 16 Sep
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Canada, Montreal (IATA)
12 Sep - 12 Sep
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
Canada, Montreal (IATA)
12 Sep - 16 Sep
This course will teach you how to apply the business processes, functional specifications, and standards related to the e-Cargo program. e-Cargo Business Process and Standards (Classroom, 4 days)
Canada, Montreal (IATA)
13 Sep - 16 Sep
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Canada, Montreal (IATA)
19 Sep - 23 Sep
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Canada, Montreal (IATA)
19 Sep - 23 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
19 Sep - 23 Sep
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards. Passenger Data Program (Classroom, 3 days)
Canada, Montreal (IATA)
20 Sep - 22 Sep
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Canada, Montreal (IATA)
26 Sep - 30 Sep
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Canada, Montreal (IATA)
26 Sep - 30 Sep
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Canada, Montreal (IATA)
26 Sep - 30 Sep

October - 2016
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Canada, Montreal (IATA)
11 Oct - 14 Oct
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Canada, Montreal (IATA)
17 Oct - 21 Oct
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Canada, Montreal (IATA)
18 Oct - 20 Oct
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Canada, Montreal (IATA)
24 Oct - 28 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
24 Oct - 28 Oct

November - 2016
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Canada, Montreal (IATA)
14 Nov - 18 Nov
 Ensure your hard-earned revenue is protected and the interline billing transactions are carried out in the most cost effective way. Cargo Interline Accounting and Control (Classroom, 9 days)
Canada, Montreal (IATA)
21 Nov - 25 Nov
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substance Transport (Classroom, 3 days)
Canada, Montreal (IATA)
22 Nov - 24 Nov

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