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Airline Business Management – Air MercuryTM simulation program (Classroom, 5 days)
India, Delhi (IATA)
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3 Jun - 7 Jun
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Use this unique simulation program to test your skills as an airline manager. Build a business plan to return the virtual airline, Air Mercury, to profitability and instantly measure your results.
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Train the Trainer - Advanced (Classroom, 3 days)
India, Delhi (IATA)
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12 Jun - 14 Jun
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Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training.
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Managing People Performance (Classroom, 5 days)
India, Delhi (IATA)
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24 Jun - 28 Jun
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Maximize the performance of the people you manage.
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Aviation Internal Auditor (Classroom, 5 days)
India, Delhi (IATA)
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2 Sep - 6 Sep
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The audit requirements, procedures and skills you need to know to get started as an internal auditor:audit scope, objectives, follow-up and closing, plus practical exercises.
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Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
India, Delhi (IATA)
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2 Sep - 6 Sep
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Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources.
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Dangerous Goods Instructional Techniques for category 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
India, Delhi (IATA)
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9 Sep - 13 Sep
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Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation.
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International Negotiation Skills (Classroom, 5 days)
India, Delhi (IATA)
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9 Sep - 13 Sep
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Sign better deals by improving your tactics and techniques.
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Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
India, Delhi (IATA)
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16 Sep - 20 Sep
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Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
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Aviation Internal Audit Implementation (Classroom, 3 days)
India, Delhi (IATA)
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18 Sep - 20 Sep
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Advanced audit techniques and guidelines to launch an internal audit program in your organization.
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CAA Compliance with ICAO SARPS (Classroom, 5 days)
India, Delhi (IATA)
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23 Sep - 27 Sep
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Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities.
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Airline Business Models and Competitive Strategies – virtual simulation program (Classroom, 5 days)
India, Delhi (IATA)
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23 Sep - 27 Sep
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Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios.
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Management of Training (Classroom, 5 days)
India, Delhi (IATA)
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7 Oct - 11 Oct
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Position training at the heart of organizational growth and improvement.
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Airport Development and Infrastructure Design (Classroom, 5 days)
India, Delhi (IATA)
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7 Oct - 11 Oct
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Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
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Passenger Fares Workshop - Basic (Classroom, 5 days)
India, Delhi (IATA)
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21 Oct - 25 Oct
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Learn about pricing passenger air travel and interpret fare rules and restrictions with an IATA appointed instructor.
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Passenger Proration - Fundamentals (Classroom, 5 days)
India, Delhi (IATA)
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21 Oct - 25 Oct
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Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.
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Passenger Proration - Advanced (Classroom, 5 days)
India, Delhi (IATA)
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28 Oct - 1 Nov
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Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
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Air Cargo Security (Classroom, 5 days)
India, Delhi (IATA)
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28 Oct - 1 Nov
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Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises.
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Customer Service (Classroom, 3 days)
India, Delhi (IATA)
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6 Nov - 8 Nov
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Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty.
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Quality Management (QMS) for Airlines (Classroom, 4 days)
India, Delhi (IATA)
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12 Nov - 15 Nov
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An introduction to QMS, its components and objectives. The course coverskey regulatory and operational requirements for the design and control of an efficient QMS.
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Airline Sales and Key Account Management (Classroom, 4 days)
India, Delhi (IATA)
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12 Nov - 15 Nov
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Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional.
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Instructional Techniques (Classroom, 5 days)
India, Delhi (IATA)
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18 Nov - 22 Nov
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Launch your career in training with a solid foundation of what it takes to be a good instructor.
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Airline Contract Law (Classroom, 4 days)
India, Delhi (IATA)
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19 Nov - 22 Nov
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Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more.
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Managing the Safety Oversight Function (Classroom, 5 days)
India, Delhi (IATA)
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25 Nov - 29 Nov
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Understand safety oversight in civil aviation and be able to address findings of the ICAO Universal Safety Oversight Program (USOAP).
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Ground Operations Documentation and ISAGO (Classroom, 5 days)
India, Delhi (IATA)
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25 Nov - 29 Nov
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Build a framework to ensure quality across your organization and take this important step to becoming ISAGO registered.
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Passenger Revenue Control - Initial (Classroom, 5 days)
India, Delhi (IATA)
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2 Dec - 6 Dec
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This course will be available in 2013. Please check back soon for more information and to find scheduled sessions.
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Airline Business Foundations (Classroom, 5 days)
India, Delhi (IATA)
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9 Dec - 13 Dec
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If youre a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry.
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Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
India, Delhi (IATA)
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9 Dec - 13 Dec
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Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities.
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Professional Air Cargo Supervisor (Classroom, 5 days)
India, Delhi (IATA)
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16 Dec - 20 Dec
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Learn how to plan and manage your day-to-day operations and interactions.
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Quality Management (QMS) for Ground Services (Classroom, 4 days)
India, Delhi (IATA)
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16 Dec - 19 Dec
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Learn the key components of a QMS that will help you transform your processes and promote sustainable quality throughout your organization.
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