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Classroom Training Schedule

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Training Classroom Calendar

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May - 2013
 Learn how to integrate risk management into your operations, maximizing operational capability, reducing costs and improving resource allocation. Risk Management Foundations (Classroom, 4 days)
Singapore (IATA)
20 May - 23 May
 Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 3 days)
Singapore (IATA)
20 May - 22 May
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
27 May - 31 May
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Singapore (IATA)
27 May - 31 May
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (IMDG, Classroom, 3 days)
Singapore (IATA)
29 May - 31 May

June - 2013
 Improve the performance of the non-aeronautical business at an airport with this overview of the airport competitive environment, the airport marketing mix and concession and retail planning. Airport Retail Management (Classroom, 5 days)
Singapore (IATA)
3 Jun - 7 Jun
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore (IATA)
3 Jun - 7 Jun
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days)
Singapore (IATA)
10 Jun - 14 Jun
 Learn about quality management and cargo 2000 and how they can be successfully applied within your air cargo operations. Cargo Quality Management (Classroom, 3 days)
Singapore (IATA)
10 Jun - 12 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
10 Jun - 14 Jun
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
17 Jun - 21 Jun
 This course helps to gain an understanding of implementing checks and controls within agencies. IATA Governance and Systems in the BSP (Classroom, 2 days)
Singapore (IATA)
17 Jun - 18 Jun
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
17 Jun - 21 Jun
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Singapore (IATA)
24 Jun - 24 Jun
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
Singapore (IATA)
24 Jun - 28 Jun
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Singapore (IATA)
24 Jun - 28 Jun
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Singapore (IATA)
25 Jun - 28 Jun
 Advanced audit techniques and guidelines to launch an internal audit program in your organization. Aviation Internal Audit Implementation (Classroom, 3 days)
Singapore (IATA)
26 Jun - 28 Jun

July - 2013
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
1 Jul - 5 Jul
 Understand the applicable EU regulations and checklist items, and know how to use the IATA-developed, self-assessment tool kit. ACC3 Awareness Workshop (Classroom, 3 days)
Singapore (IATA)
1 Jul - 3 Jul
 An introduction to QMS, its components and objectives. The course coverskey regulatory and operational requirements for the design and control of an efficient QMS. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
2 Jul - 5 Jul
 Learn how to perform an audit and measure compliance with corporate policies, regulations, ISAGO requirements and customer standards. Internal Audit for Ground Services (Classroom, 4 days)
Singapore (IATA)
2 Jul - 5 Jul
 Evaluate the capabilities and limitations of your technology and team to create efficiency in your screening operations. Security X-ray Screening Management (Classroom, 4 days)
Singapore (IATA)
2 Jul - 5 Jul
 Explore the principles of terminal design, manage capacity, and support your terminal operations through infrastructure design. Airport Terminal Planning and Design (Classroom, 5 days)
Singapore (IATA)
8 Jul - 12 Jul
 Learn the latest on how to manage a performance-based SMS and how to integrate SMS into other management systems. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
8 Jul - 12 Jul
 Master the technical nature of Live Animals Regulations (LAR) training and learn how to incorporate active learning into your training design and delivery. Train the Trainer for IATA Live Animals Regulations (Classroom, 5 days)
Singapore (IATA)
8 Jul - 12 Jul
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Singapore (IATA)
8 Jul - 12 Jul
 Drive a culture of excellence around customer service and communication. Airport Customer Service (Classroom, 3 days)
Singapore (IATA)
15 Jul - 17 Jul
 Learn the essentials of IATAs SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore (IATA)
15 Jul - 19 Jul
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Singapore (IATA)
15 Jul - 19 Jul
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Singapore (IATA)
15 Jul - 18 Jul
 If youre a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Singapore (IATA)
15 Jul - 19 Jul
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore (IATA)
22 Jul - 26 Jul
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Singapore (IATA)
22 Jul - 26 Jul
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Singapore (IATA)
22 Jul - 26 Jul
 This course will help you improve how you manage and handle pharmaceutical cargo and review the healthcare industry logistics needs and trends. Temperature Sensitive Cargo Handling (Classroom, 3 days)
Singapore (IATA)
24 Jul - 26 Jul
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing (Classroom, 5 days)
Singapore (IATA)
29 Jul - 2 Aug
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore (IATA)
29 Jul - 2 Aug
 Build a framework to ensure quality across your organization and take this important step to becoming ISAGO registered. Ground Operations Documentation and ISAGO (Classroom, 5 days)
Singapore (IATA)
29 Jul - 2 Aug
 After years of deliberations, the air freight industry now has a cogent e-freight strategy. Many organizations in the supply chain are actively participating and gaining operational synergies. These efficiencies will exponentially multiply for the whole industry when adoption reaches close to 100%. This course is designed for new and recent adopters to fully understand the various initiatives within the e-freight strategy. It covers the statutory requirements, the roles and responsibilities of the organizations, and the required technology constructs needed for successful execution. eFreight Implementation - Introduction (Classroom, 5 days)
Singapore (IATA)
29 Jul - 2 Aug
 Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and the consultative selling style. Airline Sales Strategies - Advanced (Classroom, 4 days)
Singapore (IATA)
30 Jul - 2 Aug

August - 2013
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date wtih the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
5 Aug - 7 Aug
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Shippers and Packers - Categories 1 and 2 (Classroom, 3 days)
Singapore (IATA)
5 Aug - 7 Aug
 Understand accounting terms and concepts; learn about financial statements and their construction. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Singapore (IATA)
5 Aug - 7 Aug
 I-LEAD is a comprehensive leadership development program that builds cultural intelligence while delivering tangible business results. Principles of I-LEAD (Classroom, 3 days)
Singapore (IATA)
5 Aug - 7 Aug
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Commercial Management (Classroom, 5 days)
Singapore (IATA)
12 Aug - 16 Aug
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Singapore (IATA)
12 Aug - 16 Aug
 Understand the management of aviation policy and economic regulation in civil aviation organizations. Managing Aviation Policy and Regulation (Classroom, 5 days)
Singapore (IATA)
12 Aug - 16 Aug
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Predictive Passenger Screening (Classroom, 4 days)
Singapore (IATA)
13 Aug - 16 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
19 Aug - 23 Aug
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
19 Aug - 23 Aug
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
Singapore (IATA)
19 Aug - 23 Aug
 Understand safety oversight in civil aviation and be able to address findings of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore (IATA)
19 Aug - 23 Aug
 Learn how to implement and integrate risk management within your organization and achieve effective internal controls with practical risk treatment action plans. Risk Management Practical Implementation (Classroom, 4 days)
Singapore (IATA)
20 Aug - 23 Aug
 Learn how to transport dangerous goods shipments according to the IATA DG Manual, along with the regulations as defined by the US CAAin the 49 Code of Federal Regulations IATA DGR and 49 CFR - Initial - Category 6 (Classroom, 5 days)
Singapore (IATA)
26 Aug - 30 Aug
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Singapore (IATA)
26 Aug - 30 Aug
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore (IATA)
26 Aug - 30 Aug
 Improve your knowledge of the ICAO Annexes, regulations and requirements (FAA, JAA, EASA) for aircraft certification and continuing airworthiness. Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)
Singapore (IATA)
26 Aug - 30 Aug
 CRM/TEM strategies to prevent error at all phases of flight; optimizing of people, resources, equipment and procedures. Crew Resource Management-Threat and Error Management, CRM-TEM (Classroom, 4 days)
Singapore (IATA)
27 Aug - 30 Aug

September - 2013
 Practical communication skills tomanage media response in an emergency and crisissituation before the corporate media management response team takes over. Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Singapore (IATA)
2 Sep - 3 Sep
 Learn how to use the new 2013 version of SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Singapore (IATA)
2 Sep - 6 Sep
 Learn how to manage, plan, budget and support your staff and crew. Flight Operations Management (Classroom, 5 days)
Singapore (IATA)
2 Sep - 6 Sep
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore (IATA)
2 Sep - 6 Sep
 Identify and correct safety hazards while reducing costs. Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore (IATA)
2 Sep - 6 Sep
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore (IATA)
9 Sep - 13 Sep
 Reconcile the increasing demand for air transport with the need to minimize its environmental impact. Aviation and the Environment (Classroom, 5 days)
Singapore (IATA)
9 Sep - 13 Sep
 Improve the effectiveness of the Safety Management System using a comprehensive assessment methodology. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore (IATA)
9 Sep - 11 Sep
 Understand the applicable EU regulations and checklist items, and know how to use the IATA-developed, self-assessment tool kit. ACC3 Awareness Workshop (Classroom, 3 days)
Singapore (IATA)
9 Sep - 11 Sep
 Share information and facilitate decision making, plan operations and improve air traffic management. Collaborative Decision Making (CDM) (Classroom, 5 days)
Singapore (IATA)
11 Sep - 13 Sep
 Enhance your knowledge of how to handle dangerous goods by air. (Designated Postal Operators Category A). IATA DGR Initial - Designated Postal Operators - Category A (Classroom, 2 days)
Singapore (IATA)
23 Sep - 24 Sep
 Learn the technical aspects about shipping infectious substances by air (Division 6.2 - Category A and B). Infectious Substance Transport (Classroom, 2 days)
Singapore (IATA)
23 Sep - 24 Sep
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Singapore (IATA)
24 Sep - 26 Sep
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore (IATA)
25 Sep - 27 Sep
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Singapore (IATA)
25 Sep - 27 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore (IATA)
25 Sep - 27 Sep
 Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Singapore (IATA)
25 Sep - 27 Sep
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
30 Sep - 4 Oct
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Singapore (IATA)
30 Sep - 11 Oct
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Singapore (IATA)
30 Sep - 4 Oct
 Design and execute an emergency plan with insight into ICAO, the National Transportation Safety Board, and state regulations. Emergency Planning and Response Management (Classroom, 5 days)
Singapore (IATA)
30 Sep - 4 Oct
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
30 Sep - 4 Oct

October - 2013
 Learn the latest in air transport economics from IATA and the relationship between aviation regulation, policy, management, business planning, fees and charges. Air Transport Economics (Classroom, 5 days)
Singapore (IATA)
7 Oct - 11 Oct
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
7 Oct - 11 Oct
 Prepare for the upcoming safety management requirements of ICAO annex 19 and comply with existing requirements for personnel licensing, operation of aircraft and more. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore (IATA)
7 Oct - 11 Oct
 This course will help you improve how you manage and handle pharmaceutical cargo and review the healthcare industry logistics needs and trends. Temperature Sensitive Cargo Handling (Classroom, 3 days)
Singapore (IATA)
16 Oct - 18 Oct
 Learn international slot guidelines and regulations to coordinate the scheduling process between the airline network and slot coordinators. Airport Slots and Scheduling (Classroom, 3 days)
Singapore (IATA)
16 Oct - 18 Oct
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Singapore (IATA)
16 Oct - 18 Oct
 Learn how Customs Administrations, International Conventions and Recommendations as well as e-Customs impact air cargo and your organization. Cargo Customs - Introduction (Classroom, 3 days)
Singapore (IATA)
16 Oct - 18 Oct
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore (IATA)
16 Oct - 18 Oct
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Singapore (IATA)
21 Oct - 25 Oct
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (Classroom, 5 days)
Singapore (IATA)
21 Oct - 25 Oct
 The audit requirements, procedures and skills you need to know to get started as an internal auditor:audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Singapore (IATA)
21 Oct - 25 Oct
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Singapore (IATA)
21 Oct - 25 Oct
 Use this unique simulation program to test your skills as an airline manager. Build a business plan to return the virtual airline, Air Mercury, to profitability and instantly measure your results. Airline Business Management – Air MercuryTM simulation program (Classroom, 5 days)
Singapore (IATA)
21 Oct - 25 Oct
 Gain an overview of ICAO CNS/ATM technologies and infrastructure to support the transition to a performance-based air navigation system. Foundations of CNS/ATM (Classroom, 5 days)
Singapore (IATA)
28 Oct - 1 Nov
 Learn how tomanage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
Singapore (IATA)
28 Oct - 1 Nov
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Singapore (IATA)
28 Oct - 1 Nov
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore (IATA)
29 Oct - 1 Nov
 Advanced marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Singapore (IATA)
29 Oct - 1 Nov

November - 2013
 Guidelines to implement an emergency response plan and get your team ready to react in the event of an incident or accident. Emergency Response Planning for Ground Service Providers (Classroom, 4 days)
Singapore (IATA)
5 Nov - 8 Nov
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore (IATA)
5 Nov - 8 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
6 Nov - 8 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date wtih the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
6 Nov - 8 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore (IATA)
11 Nov - 15 Nov
 Be prepared to plan, deliver and assure your aviation organizations Emergency Response Plan (ERP). Emergency Response Planning for CAAs and Air Navigation Service Providers
Singapore (IATA)
11 Nov - 15 Nov
 Learn the key components of a QMS that will help you transform your processes and promote sustainable quality throughout your organization. Quality Management (QMS) for Ground Services (Classroom, 4 days)
Singapore (IATA)
11 Nov - 14 Nov
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies – virtual simulation program (Classroom, 5 days)
Singapore (IATA)
11 Nov - 15 Nov
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore (IATA)
11 Nov - 15 Nov
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
Singapore (IATA)
18 Nov - 19 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
18 Nov - 22 Nov
 Learn aviation incident and accidentinvestigation requirements, techniques and working practices.Acquire a structured approach to managing safetyto prevent incidentsand accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Singapore (IATA)
18 Nov - 22 Nov
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 5 days)
Singapore (IATA)
18 Nov - 22 Nov
 Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 standards. Understand the underlying causes of accidents and incidents to prevent future occurrences. Aircraft Accident Investigation (Classroom, 5 days)
Singapore (IATA)
18 Nov - 22 Nov
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations (Classroom, 3 days)
Singapore (IATA)
20 Nov - 22 Nov
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Singapore (IATA)
25 Nov - 29 Nov
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Singapore (IATA)
25 Nov - 29 Nov
 Improve your skills and techniques when obtaining safety information directly from individuals or groups or when taking part in an investigation into an aviation incident or accident. Witness Interview Techniques in Aircraft Accident and Incident Investigation (Classroom, 5 days)
Singapore (IATA)
25 Nov - 29 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore (IATA)
25 Nov - 29 Nov
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Singapore (IATA)
26 Nov - 28 Nov

December - 2013
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
2 Dec - 6 Dec
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Singapore (IATA)
2 Dec - 13 Dec
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore (IATA)
2 Dec - 6 Dec
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Singapore (IATA)
2 Dec - 6 Dec
 Learn the essentials of IATAs SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore (IATA)
2 Dec - 6 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
9 Dec - 13 Dec
 Learn advance topics in air cargo operations, to successfully manage the movement of freight through the global supply chain. Cargo Skills and Procedures - Advanced (Classroom, 5 days)
Singapore (IATA)
9 Dec - 13 Dec
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Singapore (IATA)
9 Dec - 13 Dec
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore (IATA)
9 Dec - 13 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
16 Dec - 18 Dec
 Strategies to control costs and improve your revenue performance as an airline or service provider:resource optimization, subcontracting, product segmentation and more. Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)
Singapore (IATA)
16 Dec - 18 Dec
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Singapore (IATA)
16 Dec - 20 Dec
 This course will be available in 2013. Please check back soon for more information and to find scheduled sessions. Risk Management Integration (Classroom, 4 days)
Singapore (IATA)
16 Dec - 19 Dec
No description available. Internal Auditor Refresher (Classroom, 4 days)
Singapore (IATA)
16 Dec - 19 Dec

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