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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our full 2015 schedule is now available! Reserve your seats now to take advantage of the early bird discount. Select a course to find out more.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

September - 2014
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
Singapore (IATA)
23 Sep - 25 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore (IATA)
23 Sep - 25 Sep
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Singapore (IATA)
29 Sep - 3 Oct
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Singapore (IATA)
29 Sep - 3 Oct

October - 2014
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore (IATA)
7 Oct - 9 Oct
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Singapore (IATA)
7 Oct - 9 Oct
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
13 Oct - 17 Oct
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Singapore (IATA)
13 Oct - 17 Oct
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
Singapore (IATA)
13 Oct - 17 Oct
 Review the latest industry regulations for airlines and the  airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
13 Oct - 17 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore (IATA)
13 Oct - 17 Oct
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
20 Oct - 22 Oct
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
20 Oct - 22 Oct
 Understand the applicable EU regulations and checklist items, and know how to use the IATA-developed, self-assessment tool kit. ACC3 Readiness Workshop (Classroom, 3 days)
Singapore (IATA)
20 Oct - 22 Oct
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Singapore (IATA)
20 Oct - 22 Oct
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Singapore (IATA)
20 Oct - 22 Oct
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore (IATA)
27 Oct - 31 Oct
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Singapore (IATA)
27 Oct - 31 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore (IATA)
27 Oct - 31 Oct
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Singapore (IATA)
27 Oct - 7 Nov
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Singapore (IATA)
27 Oct - 31 Oct

November - 2014
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore (IATA)
3 Nov - 7 Nov
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore (IATA)
3 Nov - 6 Nov
 An introduction to QMS, its components and objectives. The course covers key regulatory and operational requirements for the design and control of an efficient QMS. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
3 Nov - 6 Nov
Learn how to develop a project management plan, define its scope, and determine the project requirements. Project Planning and Design (Classroom, 5 days)
Singapore (IATA)
3 Nov - 7 Nov
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Singapore (IATA)
3 Nov - 6 Nov
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Singapore (IATA)
10 Nov - 14 Nov
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom)
Singapore (IATA)
10 Nov - 14 Nov
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Singapore (IATA)
10 Nov - 14 Nov
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Singapore (IATA)
10 Nov - 14 Nov
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Singapore (IATA)
10 Nov - 14 Nov
 Learn how to bring the necessary discipline and control to your operations; review strategies to identify problems, assign resources, and evaluate the effectiveness of your QMS. Quality Management System (QMS) Implementation (Classroom, 3 days)
Singapore (IATA)
10 Nov - 12 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore (IATA)
17 Nov - 21 Nov
 Strategies to control costs and improve your revenue performance as an airline or service provider: resource optimization, subcontracting, product segmentation and more. Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)
Singapore (IATA)
17 Nov - 19 Nov
Learn the messaging standards and technical requirements you must meet to make the e-CSD functional in your air cargo operations. Consignment Security Declaration (e-CSD) Standards and Implementation (Classroom, 3 days)
Singapore (IATA)
17 Nov - 19 Nov
See how to better identify issues with an aircraft’s systems and components; also review the maintenance tasks you can perform under special permission as a pilot. Aircraft Maintenance for Pilots (Classroom, 5 days)
Singapore (IATA)
17 Nov - 21 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
18 Nov - 20 Nov
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore (IATA)
18 Nov - 21 Nov
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. International Air Cargo Law (Classroom, 2 days)
Singapore (IATA)
24 Nov - 25 Nov
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore (IATA)
24 Nov - 28 Nov
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore (IATA)
24 Nov - 28 Nov
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Singapore (IATA)
24 Nov - 5 Dec
 Evaluate the capabilities and limitations of your technology and team to create efficiency in your screening operations. Security Checkpoint Management (Classroom, 4 days)
Singapore (IATA)
25 Nov - 28 Nov
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Handling (Classroom, 3 days)
Singapore (IATA)
26 Nov - 28 Nov

December - 2014
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore (IATA)
1 Dec - 5 Dec
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations.  Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore (IATA)
1 Dec - 5 Dec
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Singapore (IATA)
1 Dec - 5 Dec
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore (IATA)
8 Dec - 12 Dec
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
8 Dec - 12 Dec
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
Singapore (IATA)
8 Dec - 9 Dec
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Singapore (IATA)
8 Dec - 12 Dec
 Learn how to participate in an aircraft accident and incident investigation in accordance with ICAO Annex 13 standards. Aircraft Accident Investigation (Classroom, 5 days)
Singapore (IATA)
8 Dec - 12 Dec
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Singapore (IATA)
10 Dec - 12 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
15 Dec - 19 Dec
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
15 Dec - 17 Dec
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Singapore (IATA)
15 Dec - 15 Dec
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Singapore (IATA)
15 Dec - 19 Dec
 This course helps to gain an understanding of implementing checks and controls within agencies. IATA Governance and Systems in the BSP (Classroom, 2 days)
Singapore (IATA)
16 Dec - 17 Dec

January - 2015
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
12 Jan - 16 Jan
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
19 Jan - 23 Jan
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore (IATA)
19 Jan - 23 Jan
 Review the latest industry regulations for airlines and the  airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
19 Jan - 23 Jan
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
20 Jan - 22 Jan

February - 2015
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Singapore (IATA)
2 Feb - 6 Feb
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
9 Feb - 13 Feb
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Singapore (IATA)
9 Feb - 13 Feb
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
Singapore (IATA)
10 Feb - 12 Feb
This course introduces key methods for identifying and reducing the risks that can lead to temperature deviation in shipments across transport modes, locations and stakeholders. Risk Management for Temperature-Controlled Cargo (Classroom, 3 Days)
Singapore (IATA)
10 Feb - 10 Feb
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Handling (Classroom, 3 days)
Singapore (IATA)
11 Feb - 13 Feb
 Learn how performance measurements enhance your organization's ability to deliver on its mission. Drive Corporate Performance (Classroom, 5 days)
Singapore (IATA)
23 Feb - 27 Feb
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Singapore (IATA)
24 Feb - 26 Feb
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Singapore (IATA)
24 Feb - 26 Feb
 Learn how to comply with ICAO SMS requirements and how to develop SMS training relevant to your organizational needs. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
Singapore (IATA)
25 Feb - 27 Feb

March - 2015
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Singapore (IATA)
2 Mar - 6 Mar
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore (IATA)
2 Mar - 6 Mar
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Singapore (IATA)
2 Mar - 6 Mar
 During this workshop you will learn how to incorporate the IOSA process into your internal Quality Assurance program. Enhanced IOSA (E-IOSA) Workshop (Classroom, 2 days)
Singapore (IATA)
2 Mar - 3 Mar
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
3 Mar - 5 Mar
 Gain a comprehensive understanding of the ISAGO Program to prepare your operations for a successful audit. ISAGO for Ground Service Providers (Classroom, 3 days)
Singapore (IATA)
4 Mar - 6 Mar
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore (IATA)
9 Mar - 13 Mar
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
Singapore (IATA)
9 Mar - 13 Mar
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
Singapore (IATA)
9 Mar - 13 Mar
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Singapore (IATA)
9 Mar - 13 Mar
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Singapore (IATA)
16 Mar - 20 Mar
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Singapore (IATA)
16 Mar - 20 Mar
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore (IATA)
17 Mar - 20 Mar
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Singapore (IATA)
17 Mar - 20 Mar
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore (IATA)
17 Mar - 19 Mar
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit and Quality for Temperature-Controlled Cargo (Classroom, 5 Days)
Singapore (IATA)
23 Mar - 27 Mar
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Singapore (IATA)
23 Mar - 27 Mar
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Singapore (IATA)
23 Mar - 27 Mar
 Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Singapore (IATA)
24 Mar - 26 Mar
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Singapore (IATA)
24 Mar - 27 Mar
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Singapore (IATA)
30 Mar - 1 Apr
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (IMDG, Classroom, 3 days)
Singapore (IATA)
30 Mar - 1 Apr
 Improve the effectiveness of the Safety Management System using a comprehensive assessment methodology. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore (IATA)
30 Mar - 1 Apr
 Learn international slot guidelines and regulations to coordinate the scheduling process between the airline network and slot coordinators. Airport Slots and Scheduling (Classroom, 3 days)
Singapore (IATA)
30 Mar - 1 Apr

April - 2015
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore (IATA)
6 Apr - 10 Apr
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
6 Apr - 10 Apr
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Singapore (IATA)
6 Apr - 10 Apr
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Singapore (IATA)
6 Apr - 10 Apr
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Singapore (IATA)
7 Apr - 10 Apr
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
13 Apr - 17 Apr
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Singapore (IATA)
13 Apr - 17 Apr
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
13 Apr - 17 Apr
 Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.  Total Quality Management (TQM) for Airports (Classroom, 5 days)
Singapore (IATA)
13 Apr - 17 Apr
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
20 Apr - 24 Apr
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Singapore (IATA)
20 Apr - 24 Apr
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore (IATA)
20 Apr - 24 Apr
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Singapore (IATA)
20 Apr - 24 Apr
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore (IATA)
21 Apr - 24 Apr
 Consider best practices in product management based on world class research and industry best practices with practical tools that you can apply in your organization. Product Management Action-Learning (Classroom, 4 days)
Singapore (IATA)
27 Apr - 30 Apr
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Singapore (IATA)
28 Apr - 30 Apr
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Singapore (IATA)
28 Apr - 30 Apr
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
28 Apr - 30 Apr

May - 2015
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore (IATA)
4 May - 8 May
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS (Classroom, 5 days)
Singapore (IATA)
4 May - 8 May
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Singapore (IATA)
4 May - 8 May
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore (IATA)
4 May - 8 May
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Singapore (IATA)
5 May - 7 May
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Singapore (IATA)
11 May - 15 May
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
Singapore (IATA)
11 May - 15 May
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore (IATA)
11 May - 15 May
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Singapore (IATA)
11 May - 15 May
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Singapore (IATA)
12 May - 14 May
 Learn how to use a system of systems approach to aviation safety, quality, risk and business management. Integrated Aviation Management System - IAMS (Classroom, 5 days)
Singapore (IATA)
25 May - 29 May
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Singapore (IATA)
25 May - 29 May
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Singapore (IATA)
25 May - 29 May

June - 2015
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
2 Jun - 4 Jun
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Singapore (IATA)
2 Jun - 4 Jun
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Singapore (IATA)
2 Jun - 2 Jun
 Learn how to integrate risk management into your operations, maximizing operational capability, reducing costs and improving resource allocation. Risk Management Foundations (Classroom, 4 days)
Singapore (IATA)
2 Jun - 5 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore (IATA)
3 Jun - 5 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore (IATA)
22 Jun - 26 Jun
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
22 Jun - 26 Jun
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning (ERP) for Civil Aviation Authorities (CAAs) and Air Navigation Service Providers (presencial, 5 días)
Singapore (IATA)
22 Jun - 26 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
22 Jun - 26 Jun
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore (IATA)
29 Jun - 3 Jul

July - 2015
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days)
Singapore (IATA)
6 Jul - 10 Jul
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
Singapore (IATA)
6 Jul - 10 Jul
 Lead talent development and plan the succession for the sustainability of your organization. IATA/ICAO Leadership Development and Succession Planning (I-TRAIN)
Singapore (IATA)
6 Jul - 10 Jul
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Singapore (IATA)
13 Jul - 16 Jul
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Singapore (IATA)
14 Jul - 16 Jul
 Learn the technical aspects about shipping infectious substances by air (Division 6.2 - Category A and B). Infectious Substance Transport (Classroom, 2 days)
Singapore (IATA)
14 Jul - 16 Jul
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
20 Jul - 24 Jul
 Build on your knowledge of SMS, examining hazard and risk management,  SMS operation,  safety  assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
20 Jul - 24 Jul
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Singapore (IATA)
20 Jul - 24 Jul
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Singapore (IATA)
20 Jul - 24 Jul
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Singapore (IATA)
20 Jul - 24 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Singapore (IATA)
27 Jul - 31 Jul
 Communicate safely using ICAO standard phraseologies. Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)
Singapore (IATA)
27 Jul - 31 Jul
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore (IATA)
27 Jul - 31 Jul

August - 2015
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Learn how to identify and correct safety hazards while reducing costs. Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore (IATA)
11 Aug - 13 Aug
This course introduces key methods for identifying and reducing the risks that can lead to temperature deviation in shipments across transport modes, locations and stakeholders. Risk Management for Temperature-Controlled Cargo (Classroom, 3 Days)
Singapore (IATA)
11 Aug - 11 Aug
 An introduction to QMS, its components and objectives. The course covers key regulatory and operational requirements for the design and control of an efficient QMS. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
11 Aug - 14 Aug
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Predictive Passenger Screening (Classroom, 4 days)
Singapore (IATA)
11 Aug - 14 Aug
 Centered on optimal aircraft turnaround, A-CDM is a collaborative approach that enables various stakeholders to optimize capacity and efficiency through the timely exchange of common language information with the goal of improving ATFM. Global A-CDM (Classroom, 4 days)
Singapore (IATA)
11 Aug - 14 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Singapore (IATA)
12 Aug - 14 Aug
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore (IATA)
17 Aug - 21 Aug
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR. Managing the Implementation of Aviation System Block Upgrades (ASBUs) (Classroom, 5 days)
Singapore (IATA)
17 Aug - 21 Aug
 Gain insight into the laws and regulations surrounding trade unions and successful negotiations. Trade Union Structure and Negotiations (Classroom, 5 days)
Singapore (IATA)
17 Aug - 21 Aug
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Singapore (IATA)
24 Aug - 28 Aug
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
Singapore (IATA)
24 Aug - 28 Aug
 Develop the skills required to effectively lead and manage successful projects. IATA/ICAO Project Management Essentials (I-TRAIN)
Singapore (IATA)
24 Aug - 28 Aug
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Singapore (IATA)
24 Aug - 28 Aug
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Singapore (IATA)
24 Aug - 26 Aug
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom)
Singapore (IATA)
31 Aug - 4 Sep
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore (IATA)
31 Aug - 4 Sep

September - 2015
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
 Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators. Performance-Based Navigation (PBN) II (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore (IATA)
7 Sep - 9 Sep
 Gain an overview of Aeronautical Information Services (AIS). AIS - Introduction (Classroom, 3 days)
Singapore (IATA)
14 Sep - 16 Sep
 Ensure that your organization's SMS is correctly implemented and monitored. An accelerated course for busy executives. Executive Advanced Safety Management Systems (SMS) (Classroom, 3 days)
Singapore (IATA)
14 Sep - 16 Sep
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
14 Sep - 16 Sep
 Drive a culture of excellence around customer service and communication. Airport Customer Service (Classroom, 3 days)
Singapore (IATA)
14 Sep - 16 Sep
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
Singapore (IATA)
22 Sep - 23 Sep
 During this workshop you will learn how to incorporate the IOSA process into your internal Quality Assurance program. Enhanced IOSA (E-IOSA) Workshop (Classroom, 2 days)
Singapore (IATA)
22 Sep - 23 Sep
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
28 Sep - 2 Oct
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Singapore (IATA)
28 Sep - 2 Oct
 Deliver high-quality projects while avoiding delays and cost overruns. Monitoring and Controlling Multiple Projects (30 PDUs) (Classroom, 5 days)
Singapore (IATA)
28 Sep - 2 Oct
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Singapore (IATA)
28 Sep - 9 Oct
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Singapore (IATA)
28 Sep - 2 Oct

October - 2015
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
5 Oct - 9 Oct
 Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA). Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)
Singapore (IATA)
5 Oct - 9 Oct
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom)
Singapore (IATA)
5 Oct - 9 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Singapore (IATA)
5 Oct - 9 Oct
 This course pays special attention to noise, local air quality and other green challenges faced by airports. Aviation and the Environment - Managing Green Airports (Classroom, 5 days)
Singapore (IATA)
12 Oct - 16 Oct
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
12 Oct - 16 Oct
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Singapore (IATA)
12 Oct - 16 Oct
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Singapore (IATA)
12 Oct - 16 Oct
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Singapore (IATA)
12 Oct - 16 Oct
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
19 Oct - 23 Oct
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Singapore (IATA)
19 Oct - 23 Oct
Learn how to develop a project management plan, define its scope, and determine the project requirements. Project Planning and Design (Classroom, 5 days)
Singapore (IATA)
19 Oct - 23 Oct
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
19 Oct - 23 Oct
 Learn how to implement and integrate risk management within your organization and achieve effective internal controls with practical risk treatment action plans. Risk Management Practical Implementation (Classroom, 4 days)
Singapore (IATA)
20 Oct - 23 Oct
 Review current trends in customer choices and behavior and learn how to complete your marketing strategy with the integration of your frequent flyer program and partnerships. Alliances, Strategic Partnerships and Frequent Flyer Programs (Classroom, 3 days)
Singapore (IATA)
26 Oct - 30 Oct
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Singapore (IATA)
26 Oct - 30 Oct
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Singapore (IATA)
26 Oct - 30 Oct
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
Singapore (IATA)
26 Oct - 30 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Singapore (IATA)
26 Oct - 28 Oct

November - 2015
 Learn the latest in strategic planning for Civil Aviation Authorities and benefit from many Case Studies. Strategic Management for Civil Aviation Authorities (Classroom, 5 days)
Singapore (IATA)
2 Nov - 6 Nov
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques  and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Singapore (IATA)
3 Nov - 6 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Singapore (IATA)
3 Nov - 5 Nov
 An introduction to QMS, its components and objectives. The course covers key regulatory and operational requirements for the design and control of an efficient QMS. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
3 Nov - 6 Nov
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Singapore (IATA)
3 Nov - 6 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Singapore (IATA)
11 Nov - 13 Nov
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Singapore (IATA)
11 Nov - 13 Nov
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Singapore (IATA)
11 Nov - 13 Nov
Learn the messaging standards and technical requirements you must meet to make the e-CSD functional in your air cargo operations. Consignment Security Declaration (e-CSD) Standards and Implementation (Classroom, 3 days)
Singapore (IATA)
11 Nov - 13 Nov
 Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.  Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Singapore (IATA)
11 Nov - 12 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Singapore (IATA)
16 Nov - 20 Nov
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
16 Nov - 20 Nov
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Singapore (IATA)
16 Nov - 20 Nov
See how to better identify issues with an aircraft’s systems and components; also review the maintenance tasks you can perform under special permission as a pilot. Aircraft Maintenance for Pilots (Classroom, 5 days)
Singapore (IATA)
16 Nov - 20 Nov
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Singapore (IATA)
17 Nov - 20 Nov
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Singapore (IATA)
23 Nov - 27 Nov
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore (IATA)
23 Nov - 27 Nov
 Learn how to participate in an aircraft accident and incident investigation in accordance with ICAO Annex 13 standards. Aircraft Accident Investigation (Classroom, 5 days)
Singapore (IATA)
23 Nov - 27 Nov
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore (IATA)
23 Nov - 27 Nov
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Singapore (IATA)
24 Nov - 27 Nov
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Singapore (IATA)
30 Nov - 4 Dec
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Singapore (IATA)
30 Nov - 4 Dec
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Singapore (IATA)
30 Nov - 11 Dec
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Singapore (IATA)
30 Nov - 4 Dec

December - 2015
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Singapore (IATA)
1 Dec - 4 Dec
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Singapore (IATA)
7 Dec - 11 Dec
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Singapore (IATA)
7 Dec - 11 Dec
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Singapore (IATA)
7 Dec - 11 Dec
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Singapore (IATA)
7 Dec - 11 Dec
 Develop and manage an integrated Safety Management System (SMS) tailored for cargo. Safety Management Systems for Cargo (Classroom, 5 days)
Singapore (IATA)
14 Dec - 18 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
14 Dec - 18 Dec
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore (IATA)
14 Dec - 18 Dec
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Singapore (IATA)
14 Dec - 18 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Singapore (IATA)
15 Dec - 17 Dec

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