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Aviation and the Environment (Classroom, 5 days)
Switzerland, Geneva (IATA)
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3 Jun - 7 Jun
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Reconcile the increasing demand for air transport with the need to minimize its environmental impact.
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Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
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3 Jun - 7 Jun
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Learn how to properly manage and control the procurement process with your suppliers.
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Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Switzerland, Geneva (IATA)
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3 Jun - 5 Jun
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Improve the effectiveness of the Safety Management System using a comprehensive assessment methodology.
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Crew Resource Management-Threat and Error Management, CRM-TEM (Classroom, 4 days)
Switzerland, Geneva (IATA)
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4 Jun - 7 Jun
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CRM/TEM strategies to prevent error at all phases of flight; optimizing of people, resources, equipment and procedures.
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Emergency Planning and Response for Airports (Classroom, 5 days)
Switzerland, Geneva (IATA)
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10 Jun - 14 Jun
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Learn how to prepare and manage your teams response to airport emergencies following ICAO and FAA standards and recommended practices for integrated response.
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Airline Contract Law (Classroom, 4 days)
Switzerland, Geneva (IATA)
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11 Jun - 14 Jun
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Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more.
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Effective Communication Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
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17 Jun - 21 Jun
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Explore how effective communication skills is crucial to the success of a business.
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Airline Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
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17 Jun - 21 Jun
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Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats.
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Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
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17 Jun - 21 Jun
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Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities.
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Airline Sales Strategies - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
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17 Jun - 20 Jun
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Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and the consultative selling style.
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Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
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18 Jun - 20 Jun
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Strategies to control costs and improve your revenue performance as an airline or service provider:resource optimization, subcontracting, product segmentation and more.
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Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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24 Jun - 28 Jun
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Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program.
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Aviation Law for Managers (Classroom, 5 days)
Switzerland, Geneva (IATA)
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24 Jun - 28 Jun
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Explore regulatory issues related to airlines, civil aviation, airport administrations and air navigation services.
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Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
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24 Jun - 28 Jun
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Learn the essentials of IATAs SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
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Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
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24 Jun - 28 Jun
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Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
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European Union (EU) Aviation Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
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26 Jun - 28 Jun
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Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU).
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Project Management - University of Geneva (30 PDUs, classroom, 3 days)
Switzerland, Geneva (IATA)
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1 Jul - 3 Jul
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Learn how to develop a project management plan, define scope, and determine project requirements.
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Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
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1 Jul - 5 Jul
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Develop your skills to lead successful projects through project management planning and project requirement assessment.
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Sustainable Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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1 Jul - 5 Jul
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Aviation is more committed than ever to advance and strengthen its contribution to economic progress, social development and environmental stewardship. Sustainability is the way forward for aviation, as an industry which aspires to be safe, efficient, affordable, responsive and healthy.
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Passenger Interline Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
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1 Jul - 5 Jul
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Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
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Managing Accident Prevention and Investigation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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8 Jul - 12 Jul
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Learn aviation incident and accidentinvestigation requirements, techniques and working practices.Acquire a structured approach to managing safetyto prevent incidentsand accidents.
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Airport Financial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
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8 Jul - 12 Jul
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Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
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Shipping Lithium Batteries by Air (Classroom, 1 day)
Switzerland, Geneva (IATA)
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8 Jul - 8 Jul
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Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR.
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IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
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9 Jul - 11 Jul
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Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date wtih the legal requirements, operational restrictions, and documentation regulations for dangerous goods.
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ISAGO for Ground Service Providers (Classroom, 3 days)
Switzerland, Geneva (IATA)
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17 Jul - 19 Jul
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Gain a comprehensive understanding of the ISAGO Program to prepare your operations for a successful audit.
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Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
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23 Jul - 26 Jul
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Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement.
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Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Switzerland, Geneva (IATA)
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24 Jul - 26 Jul
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Learn best practices in commercial airline ground operations to build a profitable business model.
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Aviation and the Environment - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (IATA)
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29 Jul - 31 Jul
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Understand aviation environmental challenges and responses by drawing on best practices developed within the industry.
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Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
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29 Jul - 31 Jul
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Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation.
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Dangerous Goods Instructional Techniques for category 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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5 Aug - 9 Aug
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Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation.
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Quality Management System (QMS) Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
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7 Aug - 9 Aug
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Learn how to bring the necessary discipline and control to your operations; review strategies to identify problems, assign resources, and evaluate the effectiveness of your QMS.
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Witness Interview Techniques in Aircraft Accident and Incident Investigation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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12 Aug - 16 Aug
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Improve your skills and techniques when obtaining safety information directly from individuals or groups or when taking part in an investigation into an aviation incident or accident.
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IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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19 Aug - 23 Aug
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Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual.
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Aviation Fuel Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
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19 Aug - 21 Aug
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Develop best practices for jet fuel management.
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Airline Business Models and Competitive Strategies – virtual simulation program (Classroom, 5 days)
Switzerland, Geneva (IATA)
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19 Aug - 23 Aug
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Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios.
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Airline Business Management – Air MercuryTM simulation program (Classroom, 5 days)
Switzerland, Geneva (IATA)
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19 Aug - 23 Aug
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Use this unique simulation program to test your skills as an airline manager. Build a business plan to return the virtual airline, Air Mercury, to profitability and instantly measure your results.
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Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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26 Aug - 30 Aug
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Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies.
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Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
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26 Aug - 30 Aug
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Develop the skills required to effectively lead and manage successful projects.
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Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
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28 Aug - 30 Aug
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Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program.
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IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
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2 Sep - 4 Sep
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Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date wtih the legal requirements, operational restrictions, and documentation regulations for dangerous goods.
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Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Switzerland, Geneva (IATA)
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2 Sep - 4 Sep
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Understand credit card transactions and fraud prevention.
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Dynamic Pricing and Revenue Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
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2 Sep - 4 Sep
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Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing.
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Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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9 Sep - 13 Sep
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Learn how to build a management system that integrates safety, quality and risk processesfor all aviation operations.
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Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
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9 Sep - 13 Sep
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Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career.
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Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
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16 Sep - 20 Sep
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Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders operational requirements.
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Aircraft Turnaround Coordination and Loading Supervision (Classroom, 5 days)
Switzerland, Geneva (IATA)
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16 Sep - 20 Sep
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Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP).
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Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
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16 Sep - 20 Sep
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Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger lapprentissage destin aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation.
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Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
Switzerland, Geneva (IATA)
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23 Sep - 27 Sep
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Be updated on the latest developments in Aeronautical Information Management (AIM).
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Quality Management (QMS) for Airlines (Classroom, 4 days)
Switzerland, Geneva (IATA)
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23 Sep - 27 Sep
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An introduction to QMS, its components and objectives. The course coverskey regulatory and operational requirements for the design and control of an efficient QMS.
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Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Switzerland, Geneva (IATA)
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24 Sep - 27 Sep
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Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations.
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Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
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30 Sep - 4 Oct
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Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals.
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Train the Trainer for IATA Live Animals Regulations (Classroom, 5 days)
Switzerland, Geneva (IATA)
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30 Sep - 4 Oct
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Master the technical nature of Live Animals Regulations (LAR) training and learn how to incorporate active learning into your training design and delivery.
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Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
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30 Sep - 4 Oct
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Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.
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Airline Business Foundations - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (IATA)
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30 Sep - 2 Oct
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Analyze various airline strategies and business models, and learn how they are managed and operated in a competitive global environment.
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Quality Management (QMS) for Ground Services (Classroom, 4 days)
Switzerland, Geneva (IATA)
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1 Oct - 4 Oct
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Learn the key components of a QMS that will help you transform your processes and promote sustainable quality throughout your organization.
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Air Transport Economics - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (IATA)
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3 Oct - 5 Oct
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Learn how aviation business planning inter-relates with current regulatory and evolving state policy issues.
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eFreight Implementation - Introduction (Classroom, 5 days)
Switzerland, Geneva (IATA)
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7 Oct - 11 Oct
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After years of deliberations, the air freight industry now has a cogent e-freight strategy. Many organizations in the supply chain are actively participating and gaining operational synergies. These efficiencies will exponentially multiply for the whole industry when adoption reaches close to 100%. This course is designed for new and recent adopters to fully understand the various initiatives within the e-freight strategy. It covers the statutory requirements, the roles and responsibilities of the organizations, and the required technology constructs needed for successful execution.
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Developing an Effective Safety Culture (Classroom, 2 days)
Switzerland, Geneva (IATA)
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7 Oct - 8 Oct
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A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization.
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Predictive Passenger Screening (Classroom, 4 days)
Switzerland, Geneva (IATA)
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8 Oct - 11 Oct
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Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
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Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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14 Oct - 18 Oct
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Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program.
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Emergency Planning and Response for Airports (Classroom, 5 days)
Switzerland, Geneva (IATA)
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14 Oct - 18 Oct
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Learn how to prepare and manage your teams response to airport emergencies following ICAO and FAA standards and recommended practices for integrated response.
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Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
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14 Oct - 18 Oct
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Prepare for the upcoming safety management requirements of ICAO annex 19 and comply with existing requirements for personnel licensing, operation of aircraft and more.
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Internal Audit for Ground Services (Classroom, 4 days)
Switzerland, Geneva (IATA)
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15 Oct - 18 Oct
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Learn how to perform an audit and measure compliance with corporate policies, regulations, ISAGO requirements and customer standards.
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IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
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21 Oct - 23 Oct
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Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations.
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Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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21 Oct - 25 Oct
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Understand the management of aviation policy and economic regulation in civil aviation organizations.
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Airport Strategic Management (Classroom, 10 days)
Switzerland, Geneva (IATA)
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21 Oct - 1 Nov
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Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.
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Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
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21 Oct - 25 Oct
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Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet.
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ACC3 Awareness Workshop (Classroom, 3 days)
Switzerland, Geneva (IATA)
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22 Oct - 24 Oct
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Understand the applicable EU regulations and checklist items, and know how to use the IATA-developed, self-assessment tool kit.
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IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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28 Oct - 1 Nov
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Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual.
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Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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28 Oct - 1 Nov
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Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.
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Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
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28 Oct - 1 Nov
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Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp.
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Baggage Handling Services and Systems (Classroom, 3 days)
Switzerland, Geneva (IATA)
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30 Oct - 1 Nov
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Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
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Instructional Techniques (Classroom, 5 days)
Switzerland, Geneva (IATA)
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4 Nov - 8 Nov
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Launch your career in training with a solid foundation of what it takes to be a good instructor.
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Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
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4 Nov - 8 Nov
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The audit requirements, procedures and skills you need to know to get started as an internal auditor:audit scope, objectives, follow-up and closing, plus practical exercises.
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Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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11 Nov - 15 Nov
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Sharpen your skills in civil aviation strategic management, master planning and operational planning.
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Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
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11 Nov - 13 Nov
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Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training.
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Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
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11 Nov - 15 Nov
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If youre a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry.
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Airport Services - Passenger Handling (Classroom, 5 days)
Switzerland, Geneva (IATA)
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11 Nov - 15 Nov
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Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards...
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Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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18 Nov - 22 Nov
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Learn how tomanage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices.
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Flight Operations Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
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18 Nov - 22 Nov
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Learn how to manage, plan, budget and support your staff and crew.
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Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
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18 Nov - 22 Nov
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Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation.
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Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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25 Nov - 29 Nov
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Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program.
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Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Switzerland, Geneva (IATA)
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25 Nov - 29 Nov
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Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations.
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SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Switzerland, Geneva (IATA)
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25 Nov - 29 Nov
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Learn how to use the new 2013 version of SGHA to its fullest as a commercial agreement and services description document.
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European Union (EU) Aviation Antitrust Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
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27 Nov - 29 Nov
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Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules.
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Air Cargo Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (IATA)
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28 Nov - 30 Nov
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Learn the key elements necessary to manage a successful air cargo company.
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IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
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2 Dec - 4 Dec
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Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations.
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Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
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2 Dec - 6 Dec
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Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
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Passenger Tariff Workshop (Classroom, 3 days)
Switzerland, Geneva (IATA)
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2 Dec - 6 Dec
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Handle unused taxes, fees, and charges when a ticket is submitted for rerouting.
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Sustainable Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
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2 Dec - 6 Dec
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Aviation is more committed than ever to advance and strengthen its contribution to economic progress, social development and environmental stewardship. Sustainability is the way forward for aviation, as an industry which aspires to be safe, efficient, affordable, responsive and healthy.
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European Union (EU) Aviation Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
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2 Dec - 4 Dec
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Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU).
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IATA Governance and Systems in the BSP (Classroom, 2 days)
Switzerland, Geneva (IATA)
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12 Dec - 13 Dec
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This course helps to gain an understanding of implementing checks and controls within agencies.
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IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
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16 Dec - 20 Dec
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Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual.
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IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
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16 Dec - 18 Dec
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Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date wtih the legal requirements, operational restrictions, and documentation regulations for dangerous goods.
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Trade Union Structure and Negotiations (Classroom, 5 days)
Switzerland, Geneva (IATA)
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16 Dec - 20 Dec
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Gain insight into the laws and regulations surrounding trade unions and successful negotiations.
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Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
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16 Dec - 18 Dec
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Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks.
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Shipping Lithium Batteries by Air (Classroom, 1 day)
Switzerland, Geneva (IATA)
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19 Dec - 19 Dec
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Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR.
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