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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.

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August - 2017
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
7 Aug - 11 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Aug - 11 Aug
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Aug - 18 Aug
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
14 Aug - 18 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Aug - 25 Aug
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Aug - 24 Aug
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
22 Aug - 25 Aug
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Aug - 1 Sep
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Aug - 1 Sep
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
28 Aug - 1 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Aug - 31 Aug
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
29 Aug - 1 Sep

September - 2017
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Sep - 6 Sep
Be empowered to make rapid decisions on whether to alter, supplement or exclude routes from your network or schedule. Cargo Route Development Optimization (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Sep - 6 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Sep - 6 Sep
Be collaborative and cooperative within your team, solving problems and conflicts efficiently, building trust, and planning strategies. Building Teamwork and Stakeholder Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Sep - 6 Sep
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Sep - 6 Sep
Understand the scope of NDC, how it fits in the distribution ecosystem, and the current level of adoption in the industry NDC Awareness for Airline Sales Account Managers (Classroom, 1 day)
Switzerland, Geneva (IATA)
5 Sep - 5 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Sep - 22 Sep
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Sep - 22 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Sep - 22 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Sep - 22 Sep
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
18 Sep - 22 Sep
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
19 Sep - 22 Sep

October - 2017
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Oct - 6 Oct
This is course will show you how to train personnel at all levels about the intricacies of shipping infectious substances by air. Infectious Substances Transport - Train the Trainer (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Oct - 6 Oct
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Oct - 6 Oct
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Oct - 6 Oct
Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management Aviation and the Environment with ATAG Global Sustainable Aviation Summit (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Oct - 6 Oct
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators. Airport Privatization and Transfer of Ownership (Classroom, 3 days)
Switzerland, Geneva (IATA)
3 Oct - 5 Oct
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
3 Oct - 5 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Oct - 13 Oct
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Oct - 13 Oct
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Oct - 13 Oct
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Oct - 13 Oct
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Oct - 13 Oct
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Oct - 20 Oct
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Oct - 20 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Oct - 20 Oct
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Oct - 20 Oct
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Oct - 27 Oct
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods. ULD Train the Trainer (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Oct - 27 Oct
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Oct - 27 Oct
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Oct - 27 Oct
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
24 Oct - 26 Oct
Writing skills are a great asset no matter what your job role. Learn how to communicate clearly, concisely, and effectively in emails, reports, sales proposals, presentations and more. This course will ensure your writing skills are consistent with you and your company’s desired brand image. Effective Writing Skills (Classroom, 3 days)
Switzerland, Geneva (IATA)
24 Oct - 26 Oct
This course will give you the total skill-set to be a compelling communicator. Public Speaking and Personal Impact (Classroom, 3 days)
Switzerland, Geneva (IATA)
24 Oct - 26 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Oct - 3 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Oct - 3 Nov
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Oct - 3 Nov
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
30 Oct - 3 Nov
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Switzerland, Geneva (IATA)
31 Oct - 2 Nov

November - 2017
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Nov - 10 Nov
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Nov - 10 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Nov - 10 Nov
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Nov - 8 Nov
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
7 Nov - 10 Nov
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
Switzerland, Geneva (IATA)
9 Nov - 10 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Nov - 17 Nov
Designed for managers involved in the transportation of dangerous goods by air, this course will give you a high level overview of the management of dangerous goods (DG) for cargo and passengers. Dangerous Goods Management and Regulatory Updates (Classroom, 2 days)
Switzerland, Geneva (IATA)
13 Nov - 14 Nov
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
20 Nov - 24 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Nov - 23 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Nov - 23 Nov
Learn how to implement Resolution 753, a new requirement for IATA members to track baggage. Baggage Tracking – Implementation and Compliance (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Nov - 23 Nov
Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types. Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)
Switzerland, Geneva (IATA)
27 Nov - 1 Dec
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Switzerland, Geneva (IATA)
28 Nov - 1 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Nov - 30 Nov
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Nov - 30 Nov

December - 2017
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Dec - 8 Dec
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Dec - 8 Dec
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Dec - 8 Dec
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
Switzerland, Geneva (IATA)
5 Dec - 7 Dec
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Dec - 15 Dec
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
12 Dec - 15 Dec
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
Switzerland, Geneva (IATA)
12 Dec - 14 Dec
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Dec - 20 Dec

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