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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

August - 2015
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep

September - 2015
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
Learn about the different indirect tax systems related to the aviation industry. Indirect Aviation Tax (Classroom, 2 days)
Switzerland, Geneva (IATA)
14 Sep - 15 Sep
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
Learn about the different direct tax systems and various tax approaches related to the aviation industry. Direct Aviation Tax (Classroom, 2 days)
Switzerland, Geneva (IATA)
16 Sep - 17 Sep
This course will teach you the practical skills and techniques on how to identify the various social issues related to individual taxation and social security of crew members. Tax Treatment of Flight and Crew Members (Classroom, 1 day)
Switzerland, Geneva (IATA)
18 Sep - 18 Sep
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management Aviation and the Environment with ATAG Global Sustainable Aviation Summit (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
29 Sep - 2 Oct

October - 2015
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Oct - 9 Oct
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Oct - 9 Oct
This introductory New Distribution Capability (NDC) training course will provide an in depth review of the NDC financial simulator. New Distribution Capability for Finance (Classroom, 1.5 days)
Switzerland, Geneva (IATA)
5 Oct - 6 Oct
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Oct - 8 Oct
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Switzerland, Geneva (IATA)
6 Oct - 9 Oct
 This course will provide you with the foundation on climate change and international climate policies. Climate Change Policy and Aviation (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Oct - 8 Oct
Gain a broad understanding of business ethics concepts and learn how to apply an ethical code of practice within your organization to influence behavior and contribute to bottom line performance. Business Ethics (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Oct - 9 Oct
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Oct - 16 Oct
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Oct - 16 Oct
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom)
Switzerland, Geneva (IATA)
13 Oct - 16 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Oct - 22 Oct
This comprehensive course covers all operational topics required for category 3 staff. Unit Load Device (ULD) Regulation – Complete Level (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Oct - 22 Oct
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company. Effective Employee Background Vetting (Classroom, 3 days)
Switzerland, Geneva (IATA)
26 Oct - 28 Oct
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Oct - 29 Oct

November - 2015
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims Handling and Procedures (Classroom, 2 days)
Switzerland, Geneva (IATA)
2 Nov - 3 Nov
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Switzerland, Geneva (IATA)
3 Nov - 6 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Nov - 13 Nov
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Nov - 13 Nov
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
10 Nov - 13 Nov
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Nov - 12 Nov
Writing skills are a great asset no matter what your job role. Learn how to communicate clearly, concisely, and effectively in emails, reports, sales proposals, presentations and more. This course will ensure your writing skills are consistent with you and your company’s desired brand image. Effective Writing Skills (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Nov - 12 Nov
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Nov - 18 Nov
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
Switzerland, Geneva (IATA)
16 Nov - 18 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
This course has been developed in cooperation with Callisto Business Travel Training and Consultancy. Managing the Corporate Travel Program (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Nov - 25 Nov
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Nov - 4 Dec
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Nov - 2 Dec
This course will teach you how to use SWIFT’s messaging services to automate and standardize financial transactions in the aviation industry. SWIFT in the Aviation Industry (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Nov - 2 Dec

December - 2015
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 Build on your knowledge of SMS, examining hazard and risk management,  SMS operation,  safety  assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec

January - 2016
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Jan - 29 Jan
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Jan - 29 Jan

February - 2016
 Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.  Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
Switzerland, Geneva (IATA)
8 Feb - 9 Feb
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry. Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Feb - 12 Feb
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Feb - 12 Feb
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Feb - 19 Feb
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Feb - 19 Feb
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Feb - 18 Feb

March - 2016
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Mar - 18 Mar
 Learn how to manage, plan, budget and support your staff and crew. Flight Operations Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Mar - 18 Mar
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Mar - 18 Mar
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Mar - 18 Mar
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Switzerland, Geneva (IATA)
21 Mar - 24 Mar
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Switzerland, Geneva (IATA)
21 Mar - 24 Mar
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Mar - 24 Mar
Using the IATA Cargo-XML manual and toolkit, learn how to implement Cargo-XML within your organization and how to convert between Cargo-XML and Cargo-IMP. Cargo XML Messaging and Standards (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Mar - 24 Mar
This course will teach you how to apply the business processes, functional specifications, and standards related to the e-Cargo program. e-Cargo Business Process and Standards (Classroom, 4 days)
Switzerland, Geneva (IATA)
29 Mar - 1 Apr
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Mar - 1 Apr
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Mar - 1 Apr

April - 2016
 Review the latest industry regulations for airlines and the  airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Apr - 8 Apr
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Apr - 8 Apr
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Apr - 8 Apr
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Apr - 22 Apr
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Apr - 22 Apr
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
18 Apr - 22 Apr
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Switzerland, Geneva (IATA)
19 Apr - 21 Apr

May - 2016
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 May - 4 May
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 May - 4 May
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Price Optimization and Revenue Management for Cargo (Classroom, 4 days)
Switzerland, Geneva (IATA)
17 May - 20 May
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 May - 20 May
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 May - 20 May
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 May - 3 Jun
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 May - 3 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 May - 3 Jun
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 May - 3 Jun

June - 2016
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
This course will teach you how to use SWIFT’s messaging services to automate and standardize financial transactions in the aviation industry. SWIFT in the Aviation Industry (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Jun - 23 Jun

July - 2016
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Jul - 8 Jul
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Jul - 8 Jul
 Get the required training foreseen in EU regulation 1082/2012 and position yourself to become an accredited EU Aviation Security Validator by an EU member state. ACC3 Aviation Security Independent Validator (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Jul - 15 Jul
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
18 Jul - 22 Jul
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Jul - 29 Jul
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Jul - 29 Jul
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
26 Jul - 29 Jul

August - 2016
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Aug - 4 Aug
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Aug - 4 Aug
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
8 Aug - 10 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Aug - 26 Aug
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Aug - 25 Aug
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Aug - 2 Sep
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Aug - 2 Sep
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Aug - 2 Sep

September - 2016
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
5 Sep - 7 Sep
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Switzerland, Geneva (IATA)
5 Sep - 7 Sep
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Switzerland, Geneva (IATA)
5 Sep - 7 Sep
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Sep - 16 Sep
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
13 Sep - 16 Sep
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management Aviation and the Environment with ATAG Global Sustainable Aviation Summit (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Sep - 23 Sep
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Sep - 30 Sep

October - 2016
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
3 Oct - 7 Oct
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Oct - 6 Oct
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
Switzerland, Geneva (IATA)
4 Oct - 6 Oct
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
10 Oct - 14 Oct
The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market. Travel and Tourism Workshop (Classroom)
Switzerland, Geneva (IATA)
10 Oct - 14 Oct
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
11 Oct - 14 Oct
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Oct - 21 Oct
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Oct - 21 Oct
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Switzerland, Geneva (IATA)
18 Oct - 21 Oct
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Oct - 28 Oct
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Oct - 28 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Switzerland, Geneva (IATA)
24 Oct - 26 Oct
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Oct - 28 Oct
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Oct - 4 Nov

November - 2016
In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. A-CDM in Airport and Ground Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Nov - 3 Nov
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Nov - 3 Nov
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Nov - 3 Nov
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Nov - 11 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Nov - 11 Nov
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Nov - 11 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Nov - 11 Nov
 Get the required training foreseen in EU regulation 1082/2012 and position yourself to become an accredited EU Aviation Security Validator by an EU member state. ACC3 Aviation Security Independent Validator (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Nov - 18 Nov
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Nov - 18 Nov
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Switzerland, Geneva (IATA)
15 Nov - 18 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Nov - 25 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Nov - 25 Nov
Writing skills are a great asset no matter what your job role. Learn how to communicate clearly, concisely, and effectively in emails, reports, sales proposals, presentations and more. This course will ensure your writing skills are consistent with you and your company’s desired brand image. Effective Writing Skills (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Nov - 25 Nov
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Nov - 2 Dec
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Nov - 2 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Nov - 1 Dec

December - 2016
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Dec - 9 Dec
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Dec - 9 Dec
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
6 Dec - 9 Dec
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Dec - 16 Dec
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Dec - 16 Dec

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