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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Our full 2015 schedule is now available! Reserve your seats now to take advantage of the early bird discount. Select a course to find out more.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

October - 2014
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 31 Oct
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 31 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 31 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Oct - 29 Oct
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 30 Oct

November - 2014
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Switzerland, Geneva (IATA)
4 Nov - 7 Nov
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
10 Nov - 14 Nov
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Nov - 12 Nov
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
10 Nov - 13 Nov
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
11 Nov - 14 Nov
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
12 Nov - 14 Nov
 Gain insight into the laws and regulations surrounding trade unions and successful negotiations. Trade Union Structure and Negotiations (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
Aircraft maintenance represents a substantial but necessary cost for every airline. This course introduces tools for controlling and reducing maintenance costs without compromising on quality. Aircraft Maintenance Cost Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
17 Nov - 20 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Nov - 20 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Nov - 20 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Handle unused taxes, fees, and charges when a ticket is submitted for rerouting. Passenger Tariff Workshop (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Nov - 27 Nov

December - 2014
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Switzerland, Geneva (IATA)
1 Dec - 5 Dec
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
1 Dec - 5 Dec
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
1 Dec - 5 Dec
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Dec - 12 Dec
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Switzerland, Geneva (IATA)
8 Dec - 11 Dec
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
9 Dec - 11 Dec
Learn the messaging standards and technical requirements you must meet to make the e-CSD functional in your air cargo operations. Consignment Security Declaration (e-CSD) Standards and Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
9 Dec - 11 Dec
 Learn about the latest NDC developments and pilot programs, and understand how NDC will change the way the aviation industry operates and markets its products. New Distribution Capability Readiness (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Dec - 12 Dec
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Dec - 19 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec

February - 2015
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Feb - 13 Feb
 Develop the skills required to effectively lead and manage successful projects. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
9 Feb - 13 Feb
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Switzerland, Geneva (IATA)
9 Feb - 20 Feb
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Feb - 13 Feb
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Feb - 13 Feb
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Feb - 20 Feb
 Learn the technical aspects about shipping infectious substances by air (Division 6.2 - Category A and B). Infectious Substance Transport (Classroom, 2 days)
Switzerland, Geneva (IATA)
17 Feb - 19 Feb
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Switzerland, Geneva (IATA)
17 Feb - 20 Feb

March - 2015
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Mar - 20 Mar
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
16 Mar - 20 Mar
 Review the latest industry regulations for airlines and the  airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Mar - 20 Mar
 Learn how to manage, plan, budget and support your staff and crew. Flight Operations Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Mar - 20 Mar
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Mar - 27 Mar
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Mar - 27 Mar
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Mar - 27 Mar
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Switzerland, Geneva (IATA)
30 Mar - 2 Apr

April - 2015
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
7 Apr - 10 Apr
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Switzerland, Geneva (IATA)
7 Apr - 10 Apr
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
8 Apr - 10 Apr
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Apr - 24 Apr
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Apr - 1 May
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Apr - 1 May
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Apr - 1 May

May - 2015
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 May - 13 May
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 May - 13 May
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 May - 13 May
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 May - 29 May
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 May - 29 May
 Learn how to bring the necessary discipline and control to your operations; review strategies to identify problems, assign resources, and evaluate the effectiveness of your QMS. Quality Management System (QMS) Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 May - 29 May
 This convenient, one-day course provides in-class familiarization training for maintenance and quality managers as required by the European Aviation Safety Agency (EASA) and similar authorities. EASA Fuel Tank Safety - Level I (Classroom, 1 day)
Switzerland, Geneva (IATA)
27 May - 27 May
 This two-day comprehensive classroom course meets European Aviation Safety Agency (EASA) fuel system safety training requirements for all staff involved in inspection standards and maintenance procedures. EASA Fuel Tank Safety - Level II (Classroom, 2 days)
Switzerland, Geneva (IATA)
28 May - 29 May

June - 2015
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Switzerland, Geneva (IATA)
8 Jun - 12 Jun
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Jun - 19 Jun
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Deliver high-quality projects while avoiding delays and cost overruns. Monitoring and Controlling Multiple Projects (30 PDUs) (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
22 Jun - 26 Jun
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Jun - 3 Jul
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Jun - 3 Jul
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Jun - 3 Jul

July - 2015
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Jul - 17 Jul
No description available. Product Management Excellence (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Jul - 17 Jul
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Jul - 17 Jul
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Jul - 17 Jul
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jul - 24 Jul
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jul - 24 Jul
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jul - 24 Jul
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
28 Jul - 31 Jul

August - 2015
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Aug - 6 Aug
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Aug - 21 Aug
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
18 Aug - 21 Aug
Learn how to develop a project management plan, define its scope, and determine the project requirements. Project Planning and Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Aug - 28 Aug
 Look at the key factors affecting airline performance and the revenue management methods used to control them with the aim of optimizing revenue per flight. Revenue Management - Introductory (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Aug - 27 Aug
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Aug - 27 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. IATA/ICAO Operations Excellence (I-TRAIN)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep

September - 2015
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Sep - 2 Oct
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
29 Sep - 2 Oct

October - 2015
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Switzerland, Geneva (IATA)
5 Oct - 9 Oct
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
6 Oct - 8 Oct
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Oct - 16 Oct
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Oct - 16 Oct
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques  and distribution channels. Airline Marketing - Advanced (Classroom)
Switzerland, Geneva (IATA)
13 Oct - 16 Oct
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Oct - 23 Oct
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Oct - 22 Oct
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Oct - 22 Oct
 Gain insight into the laws and regulations surrounding trade unions and successful negotiations. Trade Union Structure and Negotiations (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
26 Oct - 30 Oct

November - 2015
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) GEN-LAW (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Nov - 6 Nov
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Switzerland, Geneva (IATA)
3 Nov - 5 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Nov - 13 Nov
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
9 Nov - 13 Nov
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Nov - 12 Nov
 Gain a comprehensive understanding of the ISAGO Program to prepare your operations for a successful audit. ISAGO for Ground Service Providers (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Nov - 18 Nov
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 19 Nov
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Nov - 27 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Nov - 27 Nov
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Nov - 4 Dec
 Understand the applicable EU regulations and checklist items, and know how to use the IATA-developed, self-assessment tool kit. ACC3 Readiness Workshop (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 Nov - 2 Dec

December - 2015
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 Build on your knowledge of SMS, examining hazard and risk management,  SMS operation,  safety  assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Dec - 18 Dec

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