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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

September - 2015
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
2 Sep - 4 Sep
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
8 Sep - 10 Sep
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA)
9 Sep - 11 Sep
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA)
14 Sep - 18 Sep
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
21 Sep - 25 Sep
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA)
22 Sep - 25 Sep
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA)
22 Sep - 24 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA)
28 Sep - 2 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
United States, Miami (IATA)
28 Sep - 2 Oct
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
United States, Miami (IATA)
28 Sep - 2 Oct

October - 2015
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
United States, Miami (IATA)
5 Oct - 9 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA)
5 Oct - 9 Oct
 Learn how to plan and manage your day-to-day operations and interactions. Professional Air Cargo Supervisor (Classroom, 5 days)
United States, Miami (IATA)
12 Oct - 16 Oct
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
United States, Miami (IATA)
14 Oct - 16 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United States, Miami (IATA)
19 Oct - 23 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
19 Oct - 23 Oct
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United States, Miami (IATA)
19 Oct - 23 Oct
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA)
26 Oct - 30 Oct
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
28 Oct - 30 Oct

November - 2015
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
2 Nov - 6 Nov
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
United States, Miami (IATA)
2 Nov - 6 Nov
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature-Controlled Container Operations (Classroom, 2 days)
United States, Miami (IATA)
2 Nov - 3 Nov
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
United States, Miami (IATA)
4 Nov - 5 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA)
9 Nov - 13 Nov
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
United States, Miami (IATA)
9 Nov - 13 Nov
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
United States, Miami (IATA)
9 Nov - 9 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
10 Nov - 12 Nov
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA)
16 Nov - 20 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
16 Nov - 20 Nov
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
United States, Miami (IATA)
16 Nov - 20 Nov
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
United States, Miami (IATA)
17 Nov - 20 Nov
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA)
30 Nov - 4 Dec
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA)
30 Nov - 11 Dec

December - 2015
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United States, Miami (IATA)
1 Dec - 3 Dec
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
2 Dec - 4 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
United States, Miami (IATA)
7 Dec - 11 Dec
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
7 Dec - 11 Dec
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
7 Dec - 11 Dec
 Learn the fundamentals of biojet fuel and its essential role in the future of aviation. Biojet Fuel Workshop (Classroom, 2 days)
United States, Miami (IATA)
14 Dec - 15 Dec
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
United States, Miami (IATA)
14 Dec - 18 Dec
 Learn aviation incident and accidentinvestigation requirements, techniques and working practices.Acquire a structured approach to managing safetyto prevent incidentsand accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
United States, Miami (IATA)
14 Dec - 18 Dec
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
15 Dec - 18 Dec

January - 2016
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
United States, Miami (IATA)
12 Jan - 15 Jan
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA)
26 Jan - 28 Jan
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
United States, Miami (IATA)
26 Jan - 28 Jan

February - 2016
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
United States, Miami (IATA)
1 Feb - 5 Feb
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
United States, Miami (IATA)
1 Feb - 5 Feb
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
1 Feb - 5 Feb
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
8 Feb - 12 Feb
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
United States, Miami (IATA)
9 Feb - 12 Feb
This comprehensive course covers all operational topics required for category 3 staff. Unit Load Device (ULD) Regulation – Complete Level (Classroom, 3 days)
United States, Miami (IATA)
17 Feb - 19 Feb
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
17 Feb - 19 Feb
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United States, Miami (IATA)
22 Feb - 26 Feb
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims Handling and Procedures (Classroom, 2 days)
United States, Miami (IATA)
23 Feb - 24 Feb
During this workshop you will learn how to incorporate the IOSA process into your internal Quality Assurance program, and how to ensure the following four aspects of airline operations. Enhanced IOSA (E-IOSA) Workshop (Classroom, 2 days)
United States, Miami (IATA)
25 Feb - 26 Feb
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
United States, Miami (IATA)
29 Feb - 4 Mar

March - 2016
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
United States, Miami (IATA)
7 Mar - 11 Mar
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
United States, Miami (IATA)
7 Mar - 11 Mar
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
14 Mar - 18 Mar
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
United States, Miami (IATA)
14 Mar - 18 Mar
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substance Transport (Classroom, 3 days)
United States, Miami (IATA)
21 Mar - 23 Mar
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
United States, Miami (IATA)
22 Mar - 25 Mar
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
United States, Miami (IATA)
30 Mar - 1 Apr
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature-Controlled Container Operations (Classroom, 2 days)
United States, Miami (IATA)
30 Mar - 31 Mar

April - 2016
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
United States, Miami (IATA)
1 Apr - 1 Apr
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
4 Apr - 8 Apr
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
United States, Miami (IATA)
5 Apr - 8 Apr
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
United States, Miami (IATA)
11 Apr - 15 Apr
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
United States, Miami (IATA)
11 Apr - 15 Apr
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
12 Apr - 15 Apr
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
United States, Miami (IATA)
18 Apr - 22 Apr
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
United States, Miami (IATA)
18 Apr - 22 Apr
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
United States, Miami (IATA)
25 Apr - 29 Apr
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
United States, Miami (IATA)
25 Apr - 29 Apr

May - 2016
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
United States, Miami (IATA)
3 May - 6 May
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
United States, Miami (IATA)
3 May - 5 May
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
9 May - 13 May
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
9 May - 13 May
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
10 May - 12 May
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United States, Miami (IATA)
23 May - 27 May
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
24 May - 27 May
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
United States, Miami (IATA)
31 May - 3 Jun

June - 2016
In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. A-CDM in Airport and Ground Operations (Classroom, 3 days)
United States, Miami (IATA)
1 Jun - 3 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
1 Jun - 3 Jun
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
6 Jun - 10 Jun
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
6 Jun - 10 Jun
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Predictive Passenger Screening (Classroom, 4 days)
United States, Miami (IATA)
7 Jun - 10 Jun
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
13 Jun - 17 Jun
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
United States, Miami (IATA)
14 Jun - 16 Jun
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline. Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)
United States, Miami (IATA)
14 Jun - 16 Jun
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United States, Miami (IATA)
20 Jun - 24 Jun
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
United States, Miami (IATA)
21 Jun - 23 Jun
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
United States, Miami (IATA)
27 Jun - 1 Jul
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
United States, Miami (IATA)
27 Jun - 1 Jul
 Learn about airline accountability, credibility and reputation based on the response after an incident or accident. Crisis Management Center (CMC) and Family Assistance (Classroom, 3 days)
United States, Miami (IATA)
28 Jun - 30 Jun

July - 2016
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United States, Miami (IATA)
11 Jul - 15 Jul
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA)
13 Jul - 15 Jul
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
United States, Miami (IATA)
18 Jul - 20 Jul
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
United States, Miami (IATA)
18 Jul - 22 Jul
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA)
25 Jul - 29 Jul

August - 2016
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
United States, Miami (IATA)
1 Aug - 5 Aug
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
1 Aug - 5 Aug
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
2 Aug - 4 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
8 Aug - 12 Aug
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA)
8 Aug - 12 Aug
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
9 Aug - 12 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
15 Aug - 19 Aug
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA)
16 Aug - 19 Aug
 Cumpla las exigencias de la OACI y de la IATA de cursar cada 24 meses una formación continua que trate las últimas modificaciones y directivas de estas dos entidades. Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6 (presencial, 3 días)
United States, Miami (IATA)
16 Aug - 18 Aug
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA)
22 Aug - 26 Aug
 Aprenda a aplicar las reglas del manual de prorrateo de pasajeros (PMP) y del acuerdo multilateral sobre prorrateo de pasajeros. Fundamentos del Prorrateo de Pasajeros (presencial, 5 días)
United States, Miami (IATA)
22 Aug - 26 Aug
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
United States, Miami (IATA)
29 Aug - 2 Sep
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members. Tax Planning and Compliance for International Airline Professionals (Classroom, 5 days)
United States, Miami (IATA)
29 Aug - 2 Sep
Learn about the different direct tax systems and various tax approaches related to the aviation industry. Direct Aviation Tax (Classroom, 2 days)
United States, Miami (IATA)
29 Aug - 30 Aug
Learn about the different indirect tax systems related to the aviation industry. Indirect Aviation Tax (Classroom, 2 days)
United States, Miami (IATA)
31 Aug - 1 Sep

September - 2016
This course will teach you the practical skills and techniques on how to identify the various social issues related to individual taxation and social security of crew members. Tax Treatment of Flight and Crew Members (Classroom, 1 day)
United States, Miami (IATA)
2 Sep - 2 Sep
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
United States, Miami (IATA)
6 Sep - 8 Sep
This comprehensive course covers all operational topics required for category 3 staff. Unit Load Device (ULD) Regulation – Complete Level (Classroom, 3 days)
United States, Miami (IATA)
7 Sep - 9 Sep
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
7 Sep - 9 Sep
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
United States, Miami (IATA)
12 Sep - 16 Sep
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
United States, Miami (IATA)
19 Sep - 20 Sep
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
United States, Miami (IATA)
19 Sep - 23 Sep
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
United States, Miami (IATA)
20 Sep - 23 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA)
26 Sep - 30 Sep
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United States, Miami (IATA)
27 Sep - 29 Sep

October - 2016
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA)
3 Oct - 7 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
3 Oct - 7 Oct
 This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport. Cargo Business Development for Airports (Classroom, 3 days)
United States, Miami (IATA)
11 Oct - 13 Oct
 Learn the fundamentals of biojet fuel and its essential role in the future of aviation. Biojet Fuel Workshop (Classroom, 2 days)
United States, Miami (IATA)
11 Oct - 12 Oct
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
12 Oct - 14 Oct
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
United States, Miami (IATA)
13 Oct - 14 Oct
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA)
17 Oct - 21 Oct
 Aprenda a aplicar el principio de la practica sobre los programas de capacitación en normativas relativas a mercancías peligrosas. Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6 (presencial, 5 días)
United States, Miami (IATA)
17 Oct - 21 Oct
No description available. Tarifas y Emisión de Billetes - Introduccion (presencial, 5 días)
United States, Miami (IATA)
17 Oct - 21 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA)
24 Oct - 28 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United States, Miami (IATA)
24 Oct - 28 Oct
 Defina la parte que le corresponde según los acuerdos multilaterales sobre prorrateo de pasajeros (MPA-P). Curso Avanzado de Prorrateo de Pasajeros (presencial, 5 días)
United States, Miami (IATA)
24 Oct - 28 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
United States, Miami (IATA)
31 Oct - 4 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
31 Oct - 4 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA)
31 Oct - 4 Nov

November - 2016
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
United States, Miami (IATA)
7 Nov - 9 Nov
 Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies. Carbon Trading for Aviation (Classroom, 2 days)
United States, Miami (IATA)
7 Nov - 8 Nov
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
United States, Miami (IATA)
7 Nov - 9 Nov
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
United States, Miami (IATA)
9 Nov - 9 Nov
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
United States, Miami (IATA)
14 Nov - 18 Nov
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
United States, Miami (IATA)
14 Nov - 18 Nov
 Learn how tomanage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
14 Nov - 18 Nov
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United States, Miami (IATA)
28 Nov - 2 Dec
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA)
28 Nov - 9 Dec

December - 2016
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA)
5 Dec - 9 Dec
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
United States, Miami (IATA)
5 Dec - 9 Dec
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
United States, Miami (IATA)
12 Dec - 16 Dec
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
19 Dec - 22 Dec
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
19 Dec - 21 Dec
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
19 Dec - 21 Dec

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