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* Required field Contact us Type of customer Choose from: Airline Cargo Airline Passenger Airport Faculty / ATC GSA Cargo GSA Passenger IATA Cargo Agent IATA Passenger Agent Industry Partner Non-IATA Cargo Agent Non-IATA Passenger Agent Student Other  * Salutation Choose from: Mr. Ms. Mrs.  * First name  * Last name  * Country of residence Choose from: Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China (People's Republic of) Chinese Taipei Colombia Comoros Congo Congo, the Democratic Republic of the Costa Rica Côte d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong SAR, China Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao SAR, China Macedonia, the former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montenegro Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territories Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Réunion Romania Russian Federation Rwanda Saint Helena Saint Kitts and Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain & Andorra Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Vietnam Virgin British Islands Virgin Islands, US Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Email  * Telephone Fax Company name   Loading ...  * Type of enquiry Choose from: Classroom Training Distance Learning - General Distance Learning - Examination In-Company Training  * Training location Choose from: N/A (distance learning) China India Asia-Pacific EMEA (Area 2) Canada US and Latin America  * Industry sector All Airline Airport ANS & Safety Aviation Security Cargo & DGR Civil Aviation Management Management & Training Skils Travel & Tourism Area of study All Aviation Environment Human Performance Management Operations Regulation & Compliance Safety Security Travel & Tourism Course title   Loading ... Choose from: 危 险 品规则 (DGR) 培训师 复 训课 程 ACC3 Readiness Workshop (Classroom, 3 days) Accounting and Finance for Non-Finance Managers (Classroom, 3 days) Administración de aerolíneas – programa de simulación Air Mercury (presencial, 5 días) Adquisición y Financiamiento de Aeronaves (presencial, 4 días) Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days) Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days) Air Cargo Management - Creating Value in Aviation (Classroom, 5 days) Air Cargo Management - University of Geneva (Classroom, 3 days) Air Cargo Management (Classroom, 5 days) Air Cargo Operations Oversight for Airports (Classroom, 4 days) Air Cargo Security (Classroom, 5 days) Air Crew Security Train the Trainer (Classroom, 5 days) Air Mercury Next Generation (Classroom, 5 days) Air Transport Economics - University of Geneva (Classroom, 3 days) Air Transport Economics (Classroom, 5 days) Air Transport Fundamentals Air Transport Fundamentals with Harvard ManageMentor Air Transport Statistics (Classroom, 4 days) Air Transportation Management (Classroom, 5 days) Airborne Collision Avoidance System / T-CAS Training for Air Traffic Controllers and Pilots (Classroom, 3 days) Aircraft Accident Investigation (Classroom, 5 days) Aircraft Acquisition and Financing (Classroom, 4 days) Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days) Aircraft De-icing Operations Management (Classroom, 3 days) Aircraft Loading Supervision (Classroom, 3 days) Aircraft Marshalling and Ramp Hand Signals (Classroom, 1 day) Aircraft Operations Awareness for Emissions Verifiers (Classroom, 2 days) Aircraft Recovery (Classroom, 5 days) Aircraft Turnaround Coordination (Classroom, 4 days) Aircraft Turnaround Coordination and Loading Supervision (Classroom, 5 days) Aircraft Weight and Balance (Classroom, 5 days) Airline Business Foundations - University of Geneva (Classroom, 3 days) Airline Business Foundations (Classroom, 5 days) Airline Business Management – Air MercuryTM simulation program (Classroom, 5 days) Airline Business Models and Competitive Strategies – virtual simulation program (Classroom, 5 days) Airline Cabin Crew Training Airline Cabin Crew Training with Harvard ManageMentor Airline Cabin Crew Training with Rosetta Stone® TOTALe® PRO Airline Contract Law (Classroom, 4 days) Airline Customer Service Airline Customer Service with Harvard ManageMentor Airline Distribution Strategies and e-Commerce (Classroom, 5 days) Airline Finance & Accounting Management with Harvard ManageMentor Airline Finance and Accounting Management - University of Geneva (Classroom, 3 days) Airline Finance and Accounting Management (Classroom, 5 days) Airline Finance and Accounting Management (Distance Learning) Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days) Airline Management Integration: Air Mercury (Classroom, 5 days) Airline Marketing - Advanced (Classroom, 4 days) Airline Marketing - Introduction (Classroom, 3 days) Airline Marketing (Second Edition) Airline Marketing (Second Edition) with Harvard ManageMentor Airline Revenue Management Airline Revenue Management with Harvard ManageMentor Airline Route Profitability (Classroom, 2 days) Airline Sales and Key Account Management (Classroom, 4 days) Airline Sales Strategies - Advanced (Classroom, 4 days) Airline Security Operations Optimization (Classroom, 5 days) Airline Social Media Strategy (Classroom, 3 days) Airport Certification and Infrastructure Standards (Classroom, 5 days) Airport Commercial Management (Classroom, 5 days) Airport Customer Service (Classroom, 3 days) Airport Development and Infrastructure Design (Classroom, 5 days) Airport Extreme Weather Operations and Planning (Classroom, 4 days) Airport Financial Management (Classroom, 5 days) Airport Marketing (Classroom, 5 days) Airport Master Planning (Classroom, 5 days) Airport Operations - Advanced (Classroom, 5 days) Airport Operations - Distance Learning Airport Operations with Harvard ManageMentor Airport Ramp Services Airport Ramp Services with Harvard ManageMentor Airport Ramp Services with Rosetta Stone® TOTALe® PRO Airport Retail Management (Classroom, 5 days) Airport Security Operations Optimization (Classroom, 5 days) Airport Services - Passenger Handling (Classroom, 5 days) Airport Slots and Scheduling (Classroom, 3 days) Airport Strategic Management - University of Geneva (Classroom, 3 days) Airport Strategic Management (Classroom, 10 days) Airport Terminal Planning and Design (Classroom, 5 days) Airside Operations - Safety Compliance (Classroom, 5 days) AIS - Introduction (Classroom, 3 days) Alliances, Strategic Partnerships and Frequent Flyer Programs (Classroom, 5 days) ATC Team Resource Management (TRM) and Safety (Classroom, 5 days) Auditor interno de aviación (presencial, 5 días) Auditoría Interna para Proveedores de Servicios en Tierra (presencial, 4 días) Aviation 360 (Classroom, 5 days) Aviation and the Environment - Managing Green Airports (Classroom, 5 days) Aviation and the Environment - University of Geneva (Classroom, 3 days) Aviation and the Environment (Classroom, 5 days) Aviation English Language Solution - Assessment Aviation English Language Solution - Training Aviation Fuel Management (Classroom, 3 days) Aviation Internal Audit Implementation (Classroom, 3 days) Aviation Internal Auditor (Classroom, 5 days) Aviation Law for Managers (Classroom, 5 days) Aviation Security Awareness Aviation Security Awareness Course with Harvard ManageMentor Aviation Security Independent Validators - EU ACC3 (Classroom, 5 days) Aviation Security Management - Advanced (Classroom, 5 days) Aviation Security Management - University of Geneva (Classroom, 3 days) Aviation Security Management (Classroom, 5 days) Aviation Security Train the Trainer (Classroom, 5 days) Baggage Handling Services and Systems (Classroom, 3 days) Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days) Biojet Fuel Workshop (Classroom, 2 days) Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days) Business Transformation for ANS Providers (Classroom, 5 days) CAA Compliance with ICAO SARPS (Classroom, 5 days) Carbon Trading for Aviation (Classroom, 2 days) Card Payment Policies and Fraud Prevention (Classroom, 3 days) Cargo Accident Investigation and Prevention (Classroom, 5 days) Cargo Business Development for Airports (Classroom, 3 days) Cargo Customs - Introduction (Classroom, 3 days) Cargo Interline Accounting and Control (Classroom, 9 days) Cargo Marketing Essentials (Classroom, 4 days) Cargo Proration (Classroom, 5 days) Cargo Quality Management (Classroom, 3 days) Cargo Rating and Accounting Control (Classroom, 5 days) Cargo Sales and Revenue Accounting Processing (Classroom, 5 days) Cargo Sales Masterclass (Classroom, 5 days) Cargo Skills and Procedures - Advanced (Classroom, 5 days) Cargo Skills and Procedures (Classroom, 5 days) Cargo Warehouse Operations (Classroom, 4 days) Centros de Gestión de Crisis y Asistencia a las Familias (presencial, 3 días) Change Management (Classroom, 3 days) Civil Aviation Management (Classroom, 5 days) CNS/ATM Planning Master Class (Classroom, 5 days) Collaborative Decision Making (CDM) (Classroom, 5 days) Compétences Essentielles en Tourisme Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) Consultative Selling Skills and Account Management (Classroom, 5 days) Contabilización y Control Interlínea de Pasajeros (presencial, 5 días) Control Intuitivo de los Pasajeros (presencial, 4 días) Corporate Risk Management (Classroom, 5 days) Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days) Cours d’introduction en voyage et tourisme Cours d’introduction en voyage et tourisme avec Harvard ManageMentor Cours d’introduction en voyage et tourisme pour le Leadership & Management Training Program Crew Resource Management-Threat and Error Management, CRM-TEM (Classroom, 4 days) Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days) Crisis Management Center (CMC) and Family Assistance (Classroom, 3 days) Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6 (presencial, 5 días) Cuisinier à la chaîne Curso Avanzado de Prorrateo de Pasajeros (presencial, 5 días) Curso avanzado sobre Operaciones Aeroportuarias (presencial, 5 días) Curso para Consultores de Viajes Curso Para Consultores de Viajes con HMM Curso para Consultores de Viajes para el Diploma IATA-Harvard Business Publishing Customer Service (Classroom, 3 days) Customer Service for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days) Dangerous Goods Awareness - Ramp and Warehouse Personnel (Classroom, 3 days) Dangerous Goods Instructional Techniques for Categories 5, 8, 9, 10, 11, 12 Dangerous Goods Instructional Techniques for category 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days) Data Link Implementation in Europe (Classroom, 5 days) Developing an Effective Safety Culture (Classroom, 2 days) DGR教员专业技能培训 Directeur de la restauration Document Control Systems (Classroom, 4 days) Documentación Relativa a las Operaciones en Tierra e ISAGO (presencial, 5 días) Drive Corporate Performance (Classroom, 5 days) Dynamic Pricing and Revenue Management (Classroom, 3 days) EASA Fuel Tank Safety - Level I (Classroom, 1 day) EASA Fuel Tank Safety - Level II (Classroom, 2 days) Effective Communication Skills (Classroom, 5 days) eFreight Implementation - Introduction (Classroom, 5 days) Emergency Planning and Response for Airports (Classroom, 5 days) Emergency Planning and Response Management (Classroom, 5 days) Emergency Response Planning for CAAs and Air Navigation Service Providers Emergency Response Planning for Ground Service Providers (Classroom, 4 days) Estrategias de distribución de las aerolíneas y comercio electrónico (presencial, 5 días) European Union (EU) Aviation Antitrust Law (Classroom, 3 days) European Union (EU) Aviation Law (Classroom, 3 days) Executive Advanced Safety Management Systems (SMS) (Classroom, 5 days) Fatigue Risk Management Systems (FRMS) (Classroom, 3 days) Flight Operations Management (Classroom, 5 days) Food and Beverage Manager Food and Beverage Server Foundation in Travel and Tourism Foundation in Travel and Tourism for the Leadership & Management Training Program Foundation in Travel and Tourism with Harvard ManageMentor Foundations of CNS/ATM (Classroom, 5 days) Front Desk Agent Fuel Efficiency and Conservation (Classroom, 3 days) Fundamentos de la Manipulación de Elementos Unitarios de Carga (presencial, 3 días) Fundamentos del Prorrateo de Pasajeros (presencial, 5 días) Gestión de calidad y servicio en la aviación (presencial, 5 días) Gestión de la asistencia en tierra (Station Management) (presencial, 5 días) Gestión de la calidad (QMS) para las aerolíneas (presencial, 4 días) Gestión de la Carga Aérea (presencial, 5 días) Gestión de la Seguridad Aérea (presencial, 5 días) Gestión de recursos de la tripulación (CRM) y gestión de amenazas y errores (TEM) (presencial, 3 días) Gestión de riesgos operacionales (ORM) y aviación civil (presencial, 5 días) Gestion des risques opérationnels (ORM) dans l'aviation civile (en salle de course, 5 jours) Global Distribution Systems Fares and Ticketing Course - AMADEUS Global Distribution Systems Fares and Ticketing Course - GALILEO Global Distribution Systems Fares and Ticketing Course - SABRE Ground Operations Documentation and ISAGO (Classroom, 5 days) Ground Operations Management Ground Operations Management with Harvard ManageMentor Housekeeping Room Attendant Human Factors in Aviation (Classroom, 5 days) Human Factors in Ground Operations Human Resources Management (Classroom, 5 days) IATA Cargo Advanced Rating and Marketing IATA Cargo Advanced Rating and Marketing for the Leadership & Management Training Program IATA Cargo Advanced Rating and Marketing with Harvard ManageMentor IATA Cargo English IATA Cargo Introductory Course IATA Cargo Introductory Course for the Leadership & Management Training Program IATA Cargo Introductory Course with Harvard ManageMentor IATA Cargo Introductory Course with Rosetta Stone® TOTALe® PRO IATA Cargo Security Awareness IATA Dangerous Goods Regulations (DGR) - Initial - Category 3 IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days) IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days) IATA Dangerous Goods Regulations (DGR) - Recurrent - Category 3 IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days) IATA Dangerous Goods Regulations (DGR) - Shippers and Packers - Categories 1 and 2 (Classroom, 3 days) IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days) IATA Dangerous Goods Regulations (DGR) for the Leadership & Management Training Program IATA Dangerous Goods Regulations (DGR) with Harvard ManageMentor IATA DGR and 49 CFR - Initial - Category 6 (Classroom, 5 days) IATA DGR and 49 CFR - Recurrent - Category 6 (Classroom, 3 days) IATA DGR Initial - Designated Postal Operators - Category A (Classroom, 2 days) IATA Governance and Systems in the BSP (Classroom, 2 days) Implementación de auditorías internas de aviación (presencial, 3 días) Implementing Performance-Based Navigation (PBN) in ECAC - with the EUROCONTROL Institute of ANS (Classroom, 4 days) Infectious Substance Transport (Classroom, 2 days) In-flight Security (Classroom, 5 days) Instructional Design (Classroom, 5 days) Instructional Techniques (Classroom, 5 days) Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days) Integrated Aviation Management System - IAMS (Classroom, 5 days) Internal Audit for Ground Services (Classroom, 4 days) Internal Audit Implementation and Control Internal Auditor Refresher (Classroom, 4 days) International Air Cargo Law (Classroom, 2 days) International Air Law - University of Geneva (Classroom, 3 days) International Air Law for Lawyers and Legal Professionals (Classroom, 5 days) International Cargo Operations and Documentation (Classroom, 5 days) International Financial Reporting Standards - Introduction (Classroom, 3 days) International Negotiation Skills (Classroom, 5 days) International Strategy Planning and Implementation (Classroom, 3 days) Intervention Strategies for Human Trafficking (Classroom, 3 days) Introducción a la Gestión de Ingresos (presencial, 3 días) Introduction to Safety Management Systems (SMS) Introduction to Safety Management Systems (SMS) with Harvard ManageMentor Introduction to the Airline Industry Introduction to the Airline Industry with Harvard ManageMentor IOSA Auditor Training (Classroom, 5 days) IOSA-SMS Requirements (Classroom, 3 days) ISAGO for Auditors (Classroom, 3 days) ISAGO for Ground Service Providers (Classroom, 3 days) Jeppesen Ab-Initio PPL-CPL (Classroom) Jeppesen Charts and Airspace Workshop (Classroom, 5 days) Jeppesen Dispatcher and Flight OPS Orientation Jeppesen Flight Operations Management Level 2 - FOM-2 (Classroom, 6 weeks) Jeppesen International Flight Operations, IFO (Classroom, 2 days) Jeppesen International Flight Planning for Dispatchers (Classroom, 2 days) Jeppesen Pilot Foundation Program (Classroom) Jet Fuel Price Risk Management (Classroom, 2 days) Law of Aviation Insurance (Classroom, 3 days) Leadership Development and Succession Planning (Classroom, 5 days) Lean - Six Sigma in Aviation (Classroom, 5 days) Legal and Financial Issues for Air Navigation Service Providers (Classroom, 5 days) Line Cook Live Animals Regulations (Classroom, 3 days) Maintenance and Engineering Management (Classroom, 5 days) Maintenance Cost Management (Classroom, 4 days) Management of Air Navigation Services (Classroom, 5 days) Management of Airside Safety (Classroom, 5 days) Management of Aviation Facilitation (Classroom, 5 days) Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days) Management of Training (Classroom, 5 days) Managing a Travel Business - University of Geneva (Classroom, 3 days) Managing Accident Prevention and Investigation (Classroom, 5 days) Managing Across Cultures - University of Geneva (Classroom, 3 days) Managing Across Cultures (Classroom, 3 days) Managing Air Cargo Operations (Classroom, 4 days) Managing Aviation Policy and Regulation (Classroom, 5 days) Managing People Performance (Classroom, 5 days) Managing the Implementation of Aviation System Block Upgrades (ASBUs) (Classroom, 5 days) Managing the Safety Oversight Function (Classroom, 5 days) Managing the Travel Business Managing the Travel Business for the Leadership & Management Diploma Managing the Travel Business with Harvard ManageMentor Manipulación de Mercancías Sensibles a la Temperatura (presencial, 3 días) Maximizing Revenues From Frequent Flyer Programs (Classroom, 3 days) Medical Issues in Aviation (Classroom, 3 days) Modelos de negocio de las aerolíneas y estrategias competitivas – programa de simulación virtual (presencial, 5 días) Monitoring and Controlling Multiple Projects (30 PDUs) (Classroom, 5 days) MRM - Maintenance Resources Management (Classroom, 4 days) Network, Fleet and Schedule Planning (Classroom, 5 days) Normas y Certificación Aeroportuarias (presencial, 5 días) Normativas de la IATA relativas a mercancías peligrosas (DGR) - formación continua categoría 6 (presencial, 3 días) Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días) Normativas relativas a Animales Vivos (presencial, 3 días) Normativas relativas a Mercancías Peligrosas – Actualización para instructores (presencial, 3 días) Operaciones de seguridad aeroportuarias (presencial, 5 días) Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days) Organization Development and Restructure (Classroom, 5 days) Passenger Assessment and Travel Document Checks (Classroom, 3 days) Passenger Fares and Ticketing - Advanced (Classroom, 10 days) Passenger Fares and Ticketing - Basic (Classroom, 5 days) Passenger Fares and Ticketing Alterations (Classroom, 4 days) Passenger Fares Workshop - Basic (Classroom, 5 days) Passenger Ground Services Passenger Ground Services with Harvard ManageMentor Passenger Ground Services with Rosetta Stone® TOTALe® PRO Passenger Interline Accounting and Control (Classroom, 5 days) Passenger Proration - Advanced (Classroom, 5 days) Passenger Proration - Fundamentals (Classroom, 5 days) Passenger Revenue Control - Initial (Classroom, 5 days) Passenger Tariff Workshop (Classroom, 3 days) People Management and Development for Airlines (PMDA) (Classroom, 5 days) Performance-Based Navigation (PBN) I (Classroom, 5 days) Performance-Based Navigation (PBN) II (Classroom, 5 days) Performance-Based Navigation (PBN) Implementation Workshop (Classroom, 5 days) Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days) Planificación de Emergencias y Gestión de la Respuesta (presencial, 5 días) Planificación de rutas, flota y horarios (presencial, 5 días) Planning and Strategic Direction in Civil Aviation (Classroom, 5 days) Predictive Passenger Screening (Classroom, 4 days) Préposé à la réception Préposé à l'entretien ménager Préposé au service des mets et boissons Préposé aux réservations Price Optimization and Revenue Management for Cargo (Classroom, 4 days) Principles of I-LEAD (Classroom, 3 days) Procesos de gestión de seguridad y calidad (presencial, 10 días) Procurement and Contracts Management (30 PDUs, classroom, 5 days) Product Management Action-Learning (Classroom, 4 days) Professional Air Cargo Supervisor (Classroom, 5 days) Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days) Project Management - Advanced (30 PDUs, classroom, 5 days) Project Management - University of Geneva (30 PDUs, classroom, 3 days) Project Management Essentials (30 PDUs, classroom, 5 days) Project Planning and Design (Classroom, 5 days) Quality Management (QMS) for Airlines (Classroom, 4 days) Quality Management (QMS) for Ground Services (Classroom, 4 days) Quality Management System (QMS) Implementation (Classroom, 3 days) Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days) Refresher Training for Air Traffic Controllers (Classroom, 3 days) Règlements de l’IATA relatifs aux matières dangereuses (DGR) - Cours de perfectionnement - Catégorie 6 (en salle de cours, 3 jours) Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (salle de cours, 5 jours) Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Mise à jour pour instructeurs (salle de cours, 3 jours) Rentabilidad de las rutas aéreas (presencial, 2 días) Requisitos IOSA-SMS (presencial, 3 días) Reservation Sales Agent Revenue Management - Introductory (Classroom, 3 days) Risk Management Foundations (Classroom, 4 days) Risk Management Integration (Classroom, 4 days) Risk Management Practical Implementation (Classroom, 4 days) SAFA Essentials (Classroom, 2 days) Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days) Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days) Safety Management Systems (SMS) - Implementation Methodology (Classroom, 5 days) Safety Management Systems (SMS) - Implementation Plan I (Classroom, 5 days) Safety Management Systems (SMS) - Implementation Plan II (Classroom, 3 days) Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days) Safety Management Systems (SMS) for Airlines (Classroom, 5 days) Safety Management Systems (SMS) for Airports (Classroom, 5 days) Safety Management Systems (SMS) for Civil Aviation - University of Geneva Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days) Safety Management Systems for Cargo (Classroom, 5 days) Sales Accounting and Control (Classroom, 9 days) Sécurité relative au fret aérien (en salle de cours, 5 jours) Security Audit and Quality Control (Classroom, 5 days) Security Management Systems - SeMS (Classroom, 5 days) Security Risk and Crisis Management (Classroom, 5 days) Security X-ray Screening Management (Classroom, 4 days) Security X-ray Screening Operations (Classroom, 4 days) Self-leadership Senior Civil Aviation Management (Classroom, 10 days) Servicio de Atención al Cliente (presencial, 3 días) SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days) Shipping Lithium Batteries by Air (Classroom, 1 day) Shipping Perishable Cargo (Classroom, 2 days) Simplified Interline Settlement (SIS) - Cargo (Classroom, 2 days) Simplified Interline Settlement (SIS) - Miscellaneous (Classroom, 2 days) Simplified Interline Settlement (SIS) - Passenger (Classroom, 2 days) Simplified Interline Settlement (SIS) (Classroom, 2 days) Sistema de gestión de seguridad operacional (SMS) implementación & control (presencial, 3 días) Sistemas de Gestión de la Calidad para Proveedores de Servicios en Tierra (presencial, 5 días) Sistemas de Gestión de la Seguridad Física - SeMS (presencial 5 días) Sistemas de gestión de seguridad (SMS) para la aviación civil (presencial, 5 días) Sistemas integrados de gestión - IASM (presencial, 5 días) Standard Line Maintenance Agreements (Classroom, 3 days) Station / Ground Handling Management (Classroom, 5 days) Station Operations Control (Classroom, 4 days) Strategic Management for Civil Aviation Authorities (Classroom, 5 days) Supply Chain and Transport Modes Supply Chain and Transport Modes with Rosetta Stone® TOTALe® PRO Online Language Training Sustainable Aviation (Classroom, 5 days) Systèmes de gestion de la sécurité (SMS) pour l'aviation civile (en salle de cours, 5 jours) Systèmes de gestion de la sécurité (SMS) pour les aéroports (en salle de cours, 5 jours) Systèmes de gestion de la sécurité (SMS) pour les compagnies aériennes (en salle de cours, 5 jours) Tarificación dinámica y gestión de ingresos (presencial, 3 días) Técnicas de Comunicación Efectivas (presencial, 3 días) Técnicas de Enseñanza sobre Mercancías Peligrosas (presencial, 5 días) Técnicas y Procedimientos Relativos a la Carga (presencial, 5 días) Temperature Sensitive Cargo Handling (Classroom, 3 days) Total Quality Management (TQM) for Airports (Classroom, 5 days) Tourism Essentials Tourism: Next Generation Trade Union Structure and Negotiations (Classroom, 5 days) Train the Trainer - Advanced (Classroom, 3 days) Train the Trainer for CNS, AIS and MET (Classroom, 4 days) Train the Trainer for IATA Live Animals Regulations (Classroom, 5 days) Training Needs Assessment (Classroom, 3 days) Transport of Dangerous Goods by Sea (IMDG, Classroom, 3 days) Transporte de Mercancías Perecederas (presencial, 2 días) Transporte de Sustancias Infecciosas (presencial, 2 días) Travel and Tourism Consultant Travel and Tourism Consultant for the Leadership & Management Diploma Travel and Tourism Consultant with Harvard ManageMentor ULD Handling Fundamentals (Classroom, 3 days) ULD 管理基础课程 Unusual / Emergency Situations for Pilots and Air Traffic Controllers (Classroom, 5 days) Witness Interview Techniques in Aircraft Accident and Incident Investigation (Classroom, 5 days) Основной курс по туризму Основной курс по туризму for Leadership & Management Training Program 危险品规则 –初训 危险品规则– 复训 活体动物运输规定 空运锂电池（课堂，一天) 高级货运技能和程序 鲜活易腐货物运输 Enquiry  * Attach document(accepted formats: gif, jpg, pdf, doc, rtf, txt, xls)