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IATA Training Center - Amsterdam, Netherlands

IATA’s Amsterdam training center is located in the Airport Business Park Lijnden on the ground floor of  the IATA office.

         IATA Amsterdam Training Center classroom IATA Amsterdam Office

Practical information

Getting here

The training center is a 10-minute drive from Schiphol Airport and a 20-minute drive from the Amsterdam city center. The center is also conveniently located close to major highways.

IATA Training & Development Institute
Frankfurtstraat 2
1175 RH Lijnden
The Netherlands
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As a course participant you can benefit from special rates with hotels near the Amsterdam training center. You will receive all reservation details once registered for a course.

Our recommended hotels have shuttle bus services to and from the airport and city center for guests (please check directly with the hotels as arrangements can change).

Onsite facilities

Printers, a WiFi Internet connection and quiet workspaces are free for you to use during your time at the training center.


Plan what to do during your stay on the Amsterdam tourism website 


For more information about training in Amsterdam, please contact our office in Geneva:

Tel: +41.22.770.2820
Fax: +41.22.770.2681

Amsterdam course schedule

September - 2014
 This course complies with authoritys requirements for training of all persons involved in ULD operations. ULD Handling Fundamentals (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
2 Sep - 4 Sep
 Learn about machine-readable passports and ID cards, false documents, techniques for passenger assessment and exception handling. Passenger Assessment and Travel Document Checks (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
9 Sep - 11 Sep
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
16 Sep - 18 Sep
 Explore planning tools and procedures to help your airport respond to adverse conditions. Learn how to establish a proactive culture across your operations and organization. Airport Extreme Weather Operations and Planning (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
23 Sep - 26 Sep
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Sep - 3 Oct

October - 2014
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
7 Oct - 10 Oct
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
13 Oct - 17 Oct
 Improve your management of safe and efficient Air Navigation Services through this strategic approach which reviews all important aspects of the business. Management of Air Navigation Services (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
20 Oct - 24 Oct
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Handling (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
29 Oct - 31 Oct

November - 2014
This course introduces key methods for identifying and reducing the risks that can lead to temperature deviation in shipments across transport modes, locations and stakeholders. Risk Management for Temperature-Controlled Cargo (Classroom, 3 Days)
Netherlands, Amsterdam (IATA)
3 Nov - 5 Nov
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
11 Nov - 13 Nov
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
17 Nov - 21 Nov

December - 2014
 In just three days, this course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature-Controlled Container Operations (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
3 Dec - 5 Dec
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit and Quality for Temperature-Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
8 Dec - 12 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
15 Dec - 19 Dec


Additional information

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