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IATA Training Center - Amsterdam, Netherlands

All training courses at our Amsterdam Training Center are tax exempt from June 1, 2017 onwards! Take advantage of the savings you can make by booking your seat today!

​IATA’s Amsterdam training center is located in the Airport Business Park Lijnden on the ground floor of  the IATA office. 

Practical information 

Getting here

The training center is a 10-minute drive from Schiphol Airport and a 20-minute drive from the Amsterdam city center. The center is also conveniently located close to major highways.

IATA Training Center - Amsterdam

Frankfurtstraat 2
1175 RH Lijnden
The Netherlands
See map 
 

Accommodation 

As a course participant you can benefit from special rates with hotels near the Amsterdam training center. You will receive all reservation details once registered for a course.  

Our recommended hotels have shuttle bus services to and from the airport and city center for guests (please check directly with the hotels as arrangements can change).  

Printers and WiFi Internet connection are free for you to use during your time at the training center. 

Coffee and Tea Printer Drinking water Complimentary Wi-Fi

Leisure 

Plan what to do during your stay on the Amsterdam tourism website   

Contact 

Please contact our team in Geneva for more information about Amsterdam or our courses:  

IATA Training Center - Geneva
Route de l'Aéroport 33
P.O. Box 416
1215 Geneva 15 Airport
Switzerland

Tel: +41 22.770.2820
Fax: +41 22.770.2681
Contact us 

Amsterdam course schedule



September - 2017
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
26 Sep - 28 Sep

October - 2017
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
16 Oct - 20 Oct
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
24 Oct - 27 Oct
 Modernize your Air Navigation Services business in a safe, economical, and harmonized manner. Business Transformation for ANS Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
30 Oct - 3 Nov

November - 2017
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
6 Nov - 10 Nov
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
14 Nov - 17 Nov
Be brought up to date on the legal, regulatory and safety implications of RPAS (drones) on civil aviation. Safety, Legal and Regulatory Aspects of Unmanned Aircraft Systems (UAS) (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
20 Nov - 24 Nov
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
27 Nov - 30 Nov

December - 2017
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
4 Dec - 8 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
11 Dec - 15 Dec

January - 2018
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Jan - 2 Feb

February - 2018
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
12 Feb - 16 Feb
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
26 Feb - 2 Mar

March - 2018
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
5 Mar - 9 Mar
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
26 Mar - 28 Mar

April - 2018
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Netherlands, Amsterdam (IATA)
9 Apr - 13 Apr
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
16 Apr - 20 Apr
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
23 Apr - 25 Apr

May - 2018
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
2 May - 4 May
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
7 May - 9 May
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue. Ancillary Revenue Strategies (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
22 May - 25 May

June - 2018
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
4 Jun - 8 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
25 Jun - 29 Jun

July - 2018
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
2 Jul - 4 Jul
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
5 Jul - 6 Jul
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
9 Jul - 13 Jul
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
18 Jul - 20 Jul

August - 2018
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
1 Aug - 3 Aug
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
6 Aug - 10 Aug
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
15 Aug - 17 Aug
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Netherlands, Amsterdam (IATA)
20 Aug - 24 Aug
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
27 Aug - 31 Aug

September - 2018
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
3 Sep - 7 Sep
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
18 Sep - 21 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
24 Sep - 28 Sep

October - 2018
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
2 Oct - 5 Oct
 Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive. Cargo Revenue Management with Optimization Simulations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
9 Oct - 12 Oct
 Modernize your Air Navigation Services business in a safe, economical, and harmonized manner. Business Transformation for ANS Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
15 Oct - 19 Oct
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
22 Oct - 26 Oct
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
29 Oct - 2 Nov

November - 2018
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
7 Nov - 9 Nov
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
13 Nov - 16 Nov
Be brought up to date on the legal, regulatory and safety implications of RPAS (drones) on civil aviation. Safety, Legal and Regulatory Aspects of Unmanned Aircraft Systems (UAS) (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
19 Nov - 23 Nov
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
26 Nov - 29 Nov

December - 2018
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
3 Dec - 7 Dec
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
10 Dec - 14 Dec
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
17 Dec - 19 Dec

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