Elabore un plan empresarial para dotar a la línea aérea virtual de la IATA, Air Mercury, de rentabilidad y viabilidad a largo plazo.

对国际航协/ICAO 危险品规则充分了解并及时补充您的知识

Learn advance topics in air cargo operations, to successfully manage the movement of freight through the global supply chain.

Having the correct knowledge and skills in the cargo business is essential to increasing market share and to developing customer loyalty. This course is intended to expand the expertise of those who already have some basic skills and knowledge of air cargo, by introducing more advanced concepts and further details of the air cargo industry.

Get a 360° perspective on the air cargo industry.

Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. This interactive course provides the opportunity to learn from industry experts working at top Airlines and Freight Forwarders.

Learn the key elements necessary to manage a successful air cargo company.

Fundamental structural changes are taking place in the industry. Volumes are growing rapidly but yields are declining as the high yield traffic moves to integrated operators. For many airlines, the cargo contribution represents the difference between profit and loss on almost all international routes. Cargo management faces challenges as never before. This course is designed to give managers a better understanding of the new cargo environment so that they can learn to avoid costly strategic and tactical errors and thereby help improve their company’s overall competitive performance.

Develop a solid foundation for your cargo career by learning essential cargo skills and procedures.

Operating procedures in the air cargo field can seem complex in terms of the methods used for the handling and shipping of air cargo. This step-by-step course provides you with detailed insight into the subject and improves your knowledge, skills and capabilities, leading to a more efficient working environment.

Understand what it takes to lead an airline to success through this dynamic learning environment!

Air Mercury – Next Generation™ aviation management course was developed in cooperation with Cranfield University and Delft University of Technology to help airline management teams understand competitive market dynamics and improve problem solving and decision-making skills.

During five classroom sessions, work in teams to explore the interrelated factors affecting airline profitability.  Using the latest simulation technology, test your skills in competitions for market share and profitability of a virtual airline.  Performance reports generated at the end of each session illustrate the impact of different business strategies and provide valuable insight into the mechanics of airline competition.

¡Descubra lo poco que tarda en asegurar el éxito de su línea aérea gracias a este entorno de aprendizaje dinámico!

El curso sobre gestión de la aviación Air Mercury – Next GenerationTM ha sido desarrollado en cooperación con  la Cranfield University y la Delft University of Technology, dos de las instituciones académicas más importantes del mundo.

Este curso avanzado propuesto por la IATA fue concebido para ayudar a los equipos de gestión de las líneas aéreas a entender la dinámica competitiva de los mercados con el objetivo de mejorar su capacidad de resolución de problemas y de toma de decisiones.

Durante cinco sesiones de clases, usted trabajará en grupo para explorar los factores que afectan la rentabilidad de una línea aérea y las interrelaciones entre ellos. Gracias a las últimas tecnologías de simulación, usted pondrá a prueba sus capacidades compitiendo para defender la cuota de mercado y la rentabilidad de una línea aérea virtual en situaciones de la vida real. Los informes de rendimiento producidos al final de cada sesión reflejan los resultados de las diferentes estrategias comerciales y proporcionan una información extremadamente útil sobre los mecanismos que rigen la competencia entre líneas aéreas.

Learn air waybill rating principles and rate calculation in accordance with the Air Cargo Tariff (TACT) manual.

Construct a business plan to return IATA's virtual airline, Air Mercury, to profitability and long-term viability.

Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.

Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing.

Ensure your airline receives its right cargo revenue entitlement.

Learn about quality management and how it can be successfully applied within your air cargo organization.

This three-day course introduces principal quality systems as well as well-known quality tools and techniques. Learn how to encourage an organization to adopt a quality culture and introduce a quality system through practical advice and tips.

Manage sales, pricing, inventory, and systems to capture revenue opportunities and remain competitive.

Prepare your business to meet the latest cargo security regulations.

Recent air freight terror plots have triggered authorities to address vulnerabilities in the cargo chain and tighten regulations around the world. Emphasizing threat assessment and planning techniques, this course helps air cargo businesses face the new challenges of regulatory compliance. Learn common industry practices and how to apply them in your operations using hands-on simulations and exercises.

Develop a solid foundation for your cargo career by learning the fundamentals of Cargo skills and procedures.

Operating procedures in the air cargo field may seem complex in terms of the methods used for the handling or air cargo. This is a step-by-step training course that will provide you with a solid cargo knowledge, skills and capabilities, leading to a more efficient working environment

Los estudios científicos demuestran que se aprende mejor practicando. Este principio se aplica igualmente a los programas de capacitación en normativas relativas a mercancías peligrosas (DGR)

La gran dificultad para los profesionales que diseñan e imparten cursos de capacitación en DGR consiste en saber cómo superar la naturaleza técnica del tema, e incorporar los principios del aprendizaje activo en el diseño y la realización de los cursos de capacitación. Este curso se concentra en las técnicas y las estrategias destinadas a: planificar un programa coherente sobre mercancías peligrosas; abrir una sesión de clases; impartir las clases mediante un aprendizaje activo; secuenciar las actividades de aprendizaje de manera que las nociones se interrelacionen y se sucedan de forma eficaz; y concluir una sesión insistiendo en la transferencia de conocimientos, es decir, en la aplicación de las nociones aprendidas en el puesto de trabajo.

Los participantes aprenderán y practicarán una gran variedad de técnicas básicas del aprendizaje para adultos y la elaboración de materiales educativos, así como de técnicas de facilitación. Asimismo, tendrán numerosas oportunidades de aplicar dichas técnicas y estrategias durante el curso.

Enhance your knowledge of how to handle dangerous goods by air. (Category 8)

Review Dangerous Goods Instructional Techniques (for categories other than 1, 2, 3 & 6).

Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations.

Comply with requirements to train cabin crew personnel, handling and security personnel in accordance with IATA DGR. This is an interactive, flexible and cost-effective way for individuals and organizations.

Comply with requirements to train flight crew and load planners in accordance withIATA DGR. This is an interactive, flexible and cost-effective way for individuals and organizations.

Comply with requirements to train personnel not involved in transporting dangerous goods (DGR Training Workbook 5).

研究显示， 行动是最好的学习方法——这也适用于危险品规则(DGR)的培训计划

危险品培训的设计和实施的挑战是如何让参与者克服课题的专业性以及如何在培训的设计和实施中自主学习。本课程的重点放在方法和策略上：制定一次危险品培训计划；进行一次练习课；通过主动学习增进知识；为保证有效搭配，有次序的进行学习活动；在培训课程中着重强调知识的传授——将学到的知识应用到工作中。

参与者学习并练习各种核心技术来引导成人学习、教学设计和简化技术。此外，在课程中还有大量的应用这些方法和策略的机会。

Adquiera los conocimientos necesarios para manipular, transportar y gestionar los Elementos Unitarios de Carga (ULD) durante sus operaciones. 

Con el aumento del número de aviones de fuselaje ancho en servicio, el Elemento Unitario de Carga (ULD por sus siglas en inglés) se ha convertido en un elemento esencial en la eficiencia del transporte aéreo. Actualmente, las líneas aéreas poseen reservas flotantes de aproximadamente 1,2 millones de ULD para el transporte de la carga y del equipaje de pasajeros.

La gestión de los activos de ULD constituye una dificultad mayor para las líneas aéreas. Los ULD perdidos necesitan ser sustituidos y una manipulación incorrecta puede conducir a onerosas reparaciones o cancelaciones de activos considerables.

Este curso de capacitación de tres días es el más exhaustivo y fiable en materia de ULD que exista en el mercado actualmente. Le proporcionará una sólida preparación, así como conocimientos y habilidades prácticas para la manipulación de ULD. Este curso cumple los requisitos normativos exigidos por las autoridades competentes en términos de capacitación del personal implicado en las operaciones con ULD, entre los que se incluyen los requisitos de capacitación especificados en las secciones 268 y 269 de la circular consultiva 120-85 de la Federal Aviation Adminsitration (FAA AC 120-85).

Progrese gracias a una visión de 360 grados del sector de la carga aérea.

Replantéese el sector de la carga con un punto de vista internacional centrado en la empresa, las operaciones y los fundamentos normativos. Este curso interactivo brinda la oportunidad de aprender de la mano de expertos del sector empleados por las líneas aéreas y los transitarios más importantes.

Review basic cargo rating principles, rates and charges, advanced construction and combination principles, and Air Waybill completion.

Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures.

Develop your cargo career by learning the fundamentals of cargo skills and procedures with IATA and Harvard ManageMentor leading to the IATA-Harvard Diploma in Leadership & Management..

Review cargo rates and charges, construction and combination rates, and completing air waybills with IATA and Harvard ManageMentor leading to the IATA-Harvard Diploma in Leadership & Management.

This course teaches Dangerous Goods specialists how to perform regulatory oversight for the air transportation of dangerous goods, using IATA Dangerous Goods Regulations and ICAO Technical Instructions. Key course content includes dangerous goods assessments, compliance and enforcement, and preparation of Enforcement Investigative Reports. Demonstrate an understanding of the subject matter through individual exercises, group activities, written tests, and practical activities.

Review IATA Cargo Dangerous Goods Regulations and understand the legality and the responsibility of shippers, agents, and airlines.

Maintain your IATA qualification and receive current edition of IATA DGR Manual and Training Program Book 1.

Earn the IATA – Harvard ManageMentor Leadership & Management Diploma.

In addition to your IATA DGR cat. 3 certificates and applicable HMM certificates you will be awarded with one more Diploma: IATA – Harvard ManageMentor Leadership & Management Diploma.

This is a unique co-branded Diploma which can give you a competitive advantage in the Cargo Industry.

Review IATA Cargo Dangerous Goods Regulations and understand the legality and the responsibility of shippers, agents, and airlines.

The  Harvard ManageMentor® platform is used of more than five million profesionals  worldwide.
Organized into blended-learning modules, HMM covers a variety of business topics, incorporating audio, video, case studies, activities, animations, articles, and a multitude of additional tools and worksheets.

Harvard ManageMentor (HMM) incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large Management & Leadership issues you may face.

Upon enrolment, you will receive access to over 40 modules, valid for 8 months; however, you are only required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria.

Review IATA Cargo Dangerous Goods Regulations and understand the legality and the responsibility of shippers, agents, and airlines.

You will also receive acces to 44 Harvard ManageMentor modules.

Cumpla las exigencias de la OACI y de la IATA de cursar cada dos años una formación continua que trate las últimas modificaciones y directivas de estas dos entidades.

El personal debe cursar cada dos años un programa de capacitación sobre los reglamentos y las perspectivas más recientes relativos al transporte de mercancías peligrosas. Esta puesta al día proporciona conocimiento de las nuevas exigencias jurídicas, las restricciones operaciones y las instrucciones de acondicionamiento, marcado y etiquetado, así como sobre documentación reglamentaria para mercancías peligrosas. Todo este contenido está en conformidad con la edición en vigor del manual de la IATA sobre normativas relativas a mercancías peligrosas.

Safety is your responsibility!

Have the appropriate safety precautions been taken in your company? Are you aware of the legal requirements, operational restrictions, packaging instructions, marking, labeling, and documentation regulations pertaining to the transport of dangerous goods? This course provides the knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the mandatory IATA Dangerous Goods Regulations Manual

¡La seguridad es su responsabilidad!

¿Su compañía ha tomado las precauciones de seguridad adecuadas? ¿Está usted al corriente de los requisitos normativos, restricciones operacionales, instrucciones de embalaje, de etiquetado y de marcado, así como de las normativas relativas a la documentación en el área del transporte de mercancías peligrosas? 

Este curso aporta los conocimientos y las capacidades necesarias para aceptar, manipular y procesar los cargamentos que contengan mercancías peligrosas, tal y como se describe en el manual de la IATA sobre las reglamentaciones jurídicamente vinculantes en materia de mercancías peligrosas.

Revalidate your 24-month ICAO/IATA DGR requirement with the latest ICAO and IATA amendments and directives.

Staff needs to undergo DGR training every 24 months on the latest regulations and trends related to the carriage of dangerous goods. This refresher course provides awareness of the current legal requirements, operational restrictions, packaging instructions, marking, labeling, and documentation regulations for dangerous goods, all in accordance with the current edition of IATA Dangerous Goods Regulations manual.

Learn the technical aspects about shipping infectious substances by air (Division 6.2).

This course looks at the impact of air cargo law developments on the airline business, and provides approaches and solutions to the complex air cargo law issues.

Learn skills to handle international cargo and become proficient in global regulatory and documentation requirements.

Explore IATA's e-freight program: the technology, readiness assessment, and how to implement the program.

Learn the most up-to-date airline and government specific requirements pertaining to the transport of live animals by air.

If you ship or accept live animals for air transport, you have to know how to use and comply with the IATA Live Animals Regulations (LAR). IATA LAR is the global standard and essential guide to transporting live animals by air in a safe, humane, and cost-effective manner. Whether you are a shipper, a freight forwarder, an airline or an animal care professional, a working knowledge of LAR is a must to ensure that live animals are transported humanely and in compliance with airline regulations and animal welfare standards.

Master the techniques of planning, building and managing world class Air Cargo Operations.

In a world of stiffening competition, business strategy is more crucial than ever. Yet, many organizations struggle with putting their strategy into action.

Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, enhance operations, and thrive in today’s business environment. This course will show you how to develop an effective Air Cargo Operations strategy, execute the strategy, and put your strategy into action.

El mercado mundial de la logística farmacéutica tiene un valor de 30.000 millones de dólares. ¿Tiene las cualificaciones necesarias para reclamar su parte?

Los productos farmacéuticos son las mercancías más reglamentadas, caras y frágiles que existen actualmente en el mundo. Este curso lo ayudará a mejorar la gestión y la manipulación de mercancías farmacéuticas mediante un examen de las necesidades de logística y las tendencias del sector médico.

Conozca los requisitos específicos de las líneas aéreas y las autoridades nacionales más recientes relativos al transporte aéreo de animales vivos.

Si usted transporta o acepta animales vivos para transportarlos por vía aérea, necesita saber cómo utilizar las normas de la Asociación Internacional del Transporte Aéreo relativas a los animales vivos (IATA LAR por sus siglas en inglés) y cumplirlas. Las IATA LAR constituyen la reglamentación mundial en la materia, y una guía de gran importancia para asegurar un transporte aéreo de animales vivos que sea seguro, humano y rentable.

Ya sea usted expedidor, transitario, una línea aérea o un profesional del cuidado de animales, un conocimiento profesional de las IATA LAR es crucial para garantizar que los animales vivos sean transportados de la forma más humana posible y en conformidad con las normas de las líneas aéreas y las normativas relativas al bien estar de los animales.

Manténgase bien informado y actualice sus conocimientos sobre las normativas relativas a mercancías peligrosas (DGR por sus siglas en inglés) de la IATA y la OACI.

Realize your leadership potential in the Air Cargo industry.

Making the transition into the role of a supervisor can be difficult without the proper tools. Over the course of five days, learn proven management techniques that you can put into action immediately.

Gain a toolkit of skills used by savvy air cargo supervisors, allowing you to plan and organize your day-to-day operations, and manage everyday interactions. Leverage both your cargo and people skills to meet managerial challenges with confidence and tact.

Research indicates that people learn best by doing — this also applies to Dangerous Goods Regulations (DGR) training programs.

The challenge for those who design and deliver Dangerous Goods Training is how to overcome the technical nature of the subject and incorporate active learning into their training design and delivery. This course focuses on techniques and strategies to: plan a robust Dangerous Goods training program; open a training session; impart learning through active learning; sequence learning activities to ensure an effective mix and flow; and, conclude a training session with an emphasis on knowledge transfer — applying the learning back on the job.

Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation techniques. In addition, ample opportunity will be available to apply these techniques and strategies during the course.

Develop and manage an integrated safety management system tailored for Cargo.

Examine technical aspects and how to ship infectious substances by air (Division 6.2).

Gain the knowledge required to ship perishable cargo safely and comply with industry standards.

This course provides you with detailed insight into handling perishable cargo, and practical knowledge of the most up-to-date regulations regarding the air transport of perishable cargo.

Understand the impact of SIS on Cargo interline billings and how to prepare for its implementation as described in the Integrated Settlement Participation Guide (ISPG).

Revisión de las técnicas de enseñanza sobre mercancías peligrosas (todas las categorías menos 1, 2, 3 y 6). 

Ofrezca a su carrera en la carga las bases más sólidas aprendiendo los fundamentos de las técnicas y de los procedimientos relativos a la carga.

Los procedimientos operacionales en el área de la carga pueden parecer complejos en cuanto a los métodos utilizados en la manipulación y el transporte aéreo de carga. Este curso le proporcionará paso a paso conocimientos, técnicas y habilidades sólidos sobre la carga, y le permitirá crear un entorno de trabajo más eficiente.

The global pharmaceutical logistics market is valued at $30 billion. Are you qualified to claim your share?

Pharmaceuticals are the most regulated, expensive, and fragile cargo moved in the world today. This course will help you improve how you manage and handle pharmaceutical cargo and review the healthcare industry logistics needs and trends.

Safety is your responsibility!

Have the appropriate safety precautions been taken in your company? Are you aware of the legal requirements, operational restrictions, packaging instructions, marking, labeling, and documentation regulations pertaining to the shipping of dangerous goods by vessel transport?

This 3-day course provides you a thorough understanding of the IMDG Code regulations and the practical knowledge of the requirements of the Code in relation to classification, packaging, marking, labeling, documentation, container and vehicle packing and vessel stowage.

Adquiera los conocimientos necesarios para garantizar un transporte sin riesgo de las mercancías peligrosas y la conformidad con las normas del sector.

Este curso de capacitación de dos días es el más exhaustivo y fiable en materia de manipulación de mercancías perecederas que sea ofrecido actualmente. Proporciona una formación sólida sobre esta problemática y un conocimiento práctico de las normativas más recientes relativas al transporte aéreo de mercancías perecederas.

Estudie los aspectos técnicos del transporte aéreo de sustancias infecciosas (División 6.2.).

Gain the knowledge required to handle, transport and manage unit load devices (ULD) in your operations.

With an increasing number of wide-bodied aircraft now in operation, ULDs have become a key element of high efficiency in air transport. Currently airlines own a floating stock of approximately .2 million ULDs to transport cargo and passenger baggage. The management of ULD assets presents a major challenge for airlines. Lost ULDs need replacing, often at considerable expense, and incorrect handling can result in damage leading to costly repairs or asset write offs.

This course provides you with working knowledge and skills of ULD handling, and complies with authority requirements for training of all persons involved in ULD operations, including the training requirements specified in FAA AC 120-85 Sec. 268, 269.

获得在运营中处理、运输和管理ULD所需的知识

随着宽体飞机数量的增加，集装设备(ULDs)已经变成了高效航空运输的关键要素。目前航空公司大约有120万个ULD流动库存来运输货物和旅客的行李。ULD资产的管理对航空公司来说是一个主要的挑战。失去的ULD需要更换，通常需要相当大的费用，并且错误的处理可能导致损坏从而需要昂贵的费用进行维修。

这个为期3天的ULD培训是当今市场上最全面最可靠的培训。它为您提供了ULD处理的扎实的课题背景和最新的应用知识。本课程按照权威部门的要求，对所有的参与ULD的操作人员都进行了培训，包括FAA AC 120-85 Sec规定的培训要求。

安全是你的责任!

您的公司采取安全保护措施了吗？您了解与运输危险品有关的法律要求、操作限制、包装指示、标记、标签和文件条例吗？本课程根据最新版的IATA危险品规则手册，提供了验收、处理和运输危险品的知识和技能。

使用最新的ICAO和IATA的修正案和指令重新确认你24个月的ICAO/IATA DGR要求。

员工每24个月都要按照最新的危险品运输条例进行DGR培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示、标记、标签和文件规定的意识，所有的这些都按照最新版的IATA危险品规则手册。

了解航空公司和政府允许的活体动物航空运输的最新要求。

如果你负责验收或航空运输活体动物，你必须知道如何使用和按照IATA活体动物运输规程(LAR)。IATA LAR是利用航空以安全、人性和划算的方式运输活体动物的全球标准和基本指南。无论你是托运人、货运代理公司、航空公司还是动物护理的专业人员，都必须具备LAR的应用知识来确保动物以最人性化的方式进行运输并遵循航空法规和动物福利标准。

学习空运货物操作的先进主题以成功的管理全球供应链上的货物运输。

在许多航空公司中，平均知识和技能水平已经变为关键的财政因素。提高货物运输业的平均知识和技能水平对提高市场份额和发展客户的忠诚度是十分必要的。这次课程的目的旨在拓宽已有基础知识和技能的员工，介绍更多的先进理念，并更深层次的介绍航空运输业的工作方式

获取安全运输易腐货物所需的知识并遵守行业标准。

这个为期2天的易腐货物处理培训是当今市场上最全面最可靠的培训。它为您提供了航空运输易腐货物的扎实的课题背景、最新的应用知识。