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IATA Training - Delhi, India

IATA delivers a wide range of official IATA aviation courses to meet the training needs of the region's growing air travel and aviation markets.

          IATA Training Center in Delhi    IATA Training Center in Delhi

Discount for local course participants: Receive a 10% discount off your price category if you reside in India, Bangladesh, Bhutan, Maldives, Afghanistan, Nepal, Pakistan or Sri Lanka.

Practical information


As a course participant you can benefit from special rates with hotels in Delhi/NCR (National Capital Region). You will receive all reservation details once registered for a course.


Plan what to do during your stay with the Delhi tourism website.


International Air Transport Association
Tel: +91 124 4977111
Fax: +91 124 4977120

Delhi course schedule

October - 2014
 Learn how to comply with ICAO SMS requirements and how to develop SMS training relevant to your organizational needs. Safety Management Systems (SMS) - Train the Trainer (Classroom, 3 days)
India, Delhi (IATA)
7 Oct - 9 Oct
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
India, Delhi (IATA)
13 Oct - 17 Oct
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
India, Delhi (IATA)
27 Oct - 31 Oct
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
India, Delhi (IATA)
27 Oct - 31 Oct

November - 2014
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Shippers and Packers - Categories 1 and 2 (Classroom, 5 days)
India, Delhi (IATA)
10 Nov - 14 Nov
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
India, Delhi (IATA)
17 Nov - 21 Nov
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
India, Delhi (IATA)
25 Nov - 28 Nov

December - 2014
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
India, Delhi (IATA)
1 Dec - 5 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
India, Delhi (IATA)
9 Dec - 11 Dec
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
India, Delhi (IATA)
15 Dec - 19 Dec

February - 2015
 The audit requirements, procedures and skills you need to know to get started as an internal auditor:audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
India, Delhi (IATA)
2 Feb - 6 Feb
 An introduction to QMS, its components and objectives. The course coverskey regulatory and operational requirements for the design and control of an efficient QMS. Quality Management (QMS) for Airlines (Classroom, 4 days)
India, Delhi (IATA)
10 Feb - 13 Feb

March - 2015
 Practical communication skills tomanage media response in an emergency and crisissituation before the corporate media management response team takes over. Crisis Communications and Media Response for Airport and Station Managers (Classroom, 2 days)
India, Delhi (IATA)
3 Mar - 4 Mar
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
India, Delhi (IATA)
10 Mar - 12 Mar
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
India, Delhi (IATA)
16 Mar - 20 Mar
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
India, Delhi (IATA)
24 Mar - 26 Mar

April - 2015
 Drive a culture of excellence around customer service and communication. Airport Customer Service (Classroom, 3 days)
India, Delhi (IATA)
14 Apr - 16 Apr
 Learn about pricing passenger air travel and interpret fare rules and restrictions with an IATA appointed instructor. Passenger Fares Workshop - Basic (Classroom, 5 days)
India, Delhi (IATA)
27 Apr - 1 May

May - 2015
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
India, Delhi (IATA)
4 May - 8 May
 Learn how tomanage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
India, Delhi (IATA)
11 May - 15 May

August - 2015
See how to better identify issues with an aircraft’s systems and components; also review the maintenance tasks you can perform under special permission as a pilot. Aircraft Maintenance for Pilots (Classroom, 5 days)
India, Delhi (IATA)
17 Aug - 21 Aug

September - 2015
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
India, Delhi (IATA)
14 Sep - 18 Sep
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
India, Delhi (IATA)
21 Sep - 25 Sep
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
India, Delhi (IATA)
28 Sep - 1 Oct

October - 2015
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
India, Delhi (IATA)
6 Oct - 9 Oct
 Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P). Passenger Proration - Advanced (Classroom, 5 days)
India, Delhi (IATA)
26 Oct - 30 Oct

November - 2015
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
India, Delhi (IATA)
2 Nov - 6 Nov
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
India, Delhi (IATA)
16 Nov - 20 Nov
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
India, Delhi (IATA)
30 Nov - 4 Dec

December - 2015
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
India, Delhi (IATA)
14 Dec - 18 Dec


Additional information

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