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IATA Training Center - Geneva, Switzerland

The Geneva training center hosts 10 state-of-the-art classrooms looking over the Geneva airport and Jura mountains. Our premises are ideally located next to the airport (less than a three-minute walk) and within six minutes of the city center by train. 

                 

The IATA Geneva team looks forward to making your stay as pleasant as possible. Feel free to contact us before or during your stay in Geneva!

Practical information

Getting here

The training center is easily accessible by bus or train and is within walking distance from the airport. Hotels, restaurants, and shopping areas are conveniently nearby.  See on map

Accommodations

As a course participant you can benefit from special rates with hotels near the Geneva training center. You will receive all reservation details once registered for a course.

Onsite facilities

Printers, WiFi internet connection and quiet workspaces are free for you to use during your time at the Geneva training center. 

Leisure

Plan what to do during your stay on the Geneva tourism website.

Contact

IATA Training & Development Institute
Route de l'Aéroport 33
P.O. Box 416
1215 Geneva 15 Airport
Switzerland
Tel.: +41.22.770.2820
Fax. +41.22.770.2681
TTY: GVADAXB
Contact us online

Courses in Geneva

April - 2014
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
 Maximize the performance of the people you manage. Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Apr - 2 May
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
Switzerland, Geneva (IATA)
28 Apr - 30 Apr

May - 2014
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
26 May - 28 May
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Switzerland, Geneva (IATA)
26 May - 28 May
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Switzerland, Geneva (IATA)
26 May - 28 May
 Learn how to bring the necessary discipline and control to your operations; review strategies to identify problems, assign resources, and evaluate the effectiveness of your QMS. Quality Management System (QMS) Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
26 May - 28 May
 This convenient, one-day course provides in-class familiarization training for maintenance and quality managers as required by the European Aviation Safety Agency (EASA) and similar authorities. EASA Fuel Tank Safety - Level I (Classroom, 1 day)
Switzerland, Geneva (IATA)
26 May - 26 May
Learn the latest customs security programs and trade facilitation measures to help you simplify your company’s cargo business processes. Customs Security and Facilitation (Classroom, 3 days)
Switzerland, Geneva (IATA)
26 May - 28 May
 This two-day comprehensive classroom course meets European Aviation Safety Agency (EASA) fuel system safety training requirements for all staff involved in inspection standards and maintenance procedures. EASA Fuel Tank Safety - Level II (Classroom, 2 days)
Switzerland, Geneva (IATA)
27 May - 28 May

June - 2014
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Jun - 6 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Jun - 6 Jun
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
2 Jun - 6 Jun
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
2 Jun - 6 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
2 Jun - 6 Jun
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques  and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
3 Jun - 6 Jun
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
10 Jun - 13 Jun
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
Switzerland, Geneva (IATA)
12 Jun - 12 Jun
 Get the required training foreseen in EU regulation 1082/2012 and position yourself to become an accredited EU Aviation Security Validator by an EU member state. Aviation Security Independent Validators - EU ACC3 (Classroom, 5 days)
Switzerland, Geneva (ACC3)
16 Jun - 20 Jun
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Jun - 20 Jun
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Jun - 20 Jun
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Jun - 20 Jun
 Learn how to prepare and manage your team's response to airport emergencies following ICAO and FAA standards and recommended practices for integrated response. Emergency Planning and Response for Airports (Classroom, 5 days)
Switzerland, Geneva (IATA)
16 Jun - 20 Jun
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
23 Jun - 25 Jun
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Jun - 27 Jun
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
23 Jun - 27 Jun
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Switzerland, Geneva (IATA)
24 Jun - 27 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 Jun - 4 Jul
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Switzerland, Geneva (IATA)
30 Jun - 11 Jul

July - 2014
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Jul - 3 Jul
 Deliver high-quality projects while avoiding delays and cost overruns. Monitoring and Controlling Multiple Projects (30 PDUs) (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Jul - 11 Jul
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Jul - 11 Jul
 Learn how performance measurements enhance your organization's ability to deliver on its mission. Drive Corporate Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Jul - 18 Jul
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Jul - 18 Jul
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
15 Jul - 17 Jul
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
15 Jul - 18 Jul
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Jul - 24 Jul

August - 2014
 Look at the key factors affecting airline performance and the revenue management methods used to control them with the aim of optimizing revenue per flight. Revenue Management - Introductory (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Aug - 6 Aug
 Participants will learn and practice a variety of core techniques to lead adult learning, instructional design and facilitation. Dangerous Goods Instructional Techniques for category 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Aug - 15 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
11 Aug - 15 Aug
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
18 Aug - 22 Aug

September - 2014
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
1 Sep - 5 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Switzerland, Geneva (IATA)
1 Sep - 4 Sep
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Switzerland, Geneva (IATA)
2 Sep - 5 Sep
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Sep - 4 Sep
 Get the required training foreseen in EU regulation 1082/2012 and position yourself to become an accredited EU Aviation Security Validator by an EU member state. Aviation Security Independent Validators - EU ACC3 (Classroom, 5 days)
Switzerland, Geneva (ACC3)
15 Sep - 19 Sep
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 The audit requirements, procedures and skills you need to know to get started as an internal auditor: audit scope, objectives, follow-up and closing, plus practical exercises. Aviation Internal Auditor (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Prepare for the safety management requirements of ICAO annex 19 and comply with existing requirements for personnel licensing, operation of aircraft and more. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Sep - 19 Sep
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Switzerland, Geneva (IATA)
22 Sep - 25 Sep
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing (Classroom, 5 days)
Switzerland, Geneva (IATA)
29 Sep - 3 Oct

October - 2014
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Switzerland, Geneva (IATA)
1 Oct - 3 Oct
 Learn about cap and trade, carbon trading mechanisms, and carbon markets dynamics and strategies. Carbon Trading for Aviation (Classroom, 2 days)
Switzerland, Geneva (IATA)
1 Oct - 2 Oct
 Develop your skills to lead successful projects through project management planning and project requirement assessment. Project Management - Advanced (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
6 Oct - 10 Oct
 Launch your career in training with a solid foundation of what it takes to be a good instructor. Instructional Techniques (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Oct - 10 Oct
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Oct - 10 Oct
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Oct - 10 Oct
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
13 Oct - 17 Oct
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
13 Oct - 16 Oct
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Switzerland, Geneva (IATA)
13 Oct - 16 Oct
 Gain a comprehensive understanding of the ISAGO Program to prepare your operations for a successful audit. ISAGO for Ground Service Providers (Classroom, 3 days)
Switzerland, Geneva (IATA)
15 Oct - 17 Oct
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Switzerland, Geneva (IATA)
15 Oct - 17 Oct
No description available. Crew Resources Management for Instructors (CRMI) - (Classroom, 3 days)
Switzerland, Geneva (IATA)
20 Oct - 22 Oct
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance. Root Cause Analysis (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Oct - 24 Oct
 Learn how to participate in an aircraft accident and incident investigation in accordance with ICAO Annex 13 standards. Aircraft Accident Investigation (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Oct - 24 Oct
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
21 Oct - 23 Oct
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Oct - 24 Oct
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 31 Oct
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. IATA Dangerous Goods Regulations (DGR) for Auditors and CAA Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 31 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
27 Oct - 31 Oct
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Switzerland, Geneva (IATA)
27 Oct - 29 Oct

November - 2014
 Master the technical nature of Live Animals Regulations (LAR) training and learn how to incorporate active learning into your training design and delivery. Train the Trainer for IATA Live Animals Regulations (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
3 Nov - 7 Nov
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Switzerland, Geneva (IATA)
10 Nov - 14 Nov
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
10 Nov - 12 Nov
 Learn operational aspects to perform quick turnarounds and minimize delays. Station Operations Control (Classroom, 4 days)
Switzerland, Geneva (IATA)
11 Nov - 14 Nov
 Strategies to control costs and improve your revenue performance as an airline or service provider: resource optimization, subcontracting, product segmentation and more. Cost Effectiveness and Revenue Optimization in Ground Operations (Classroom, 3 days)
Switzerland, Geneva (IATA)
11 Nov - 13 Nov
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Switzerland, Geneva (IATA)
11 Nov - 14 Nov
 Advance your instructor skills to prepare, manage, conduct, facilitate, and evaluate training. Train the Trainer - Advanced (Classroom, 3 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
 Gain insight into the laws and regulations surrounding trade unions and successful negotiations. Trade Union Structure and Negotiations (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors Workshop (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Nov - 21 Nov
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Nov - 20 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Nov - 20 Nov
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Identify key elements in analyzing the financial performance of your airline. Airline Finance and Accounting Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Nov - 28 Nov
 Handle unused taxes, fees, and charges when a ticket is submitted for rerouting. Passenger Tariff Workshop (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Nov - 27 Nov

December - 2014
 Get the required training foreseen in EU regulation 1082/2012 and position yourself to become an accredited EU Aviation Security Validator by an EU member state. Aviation Security Independent Validators - EU ACC3 (Classroom, 5 days)
Switzerland, Geneva (ACC3)
1 Dec - 5 Dec
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Switzerland, Geneva (IATA)
1 Dec - 5 Dec
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
1 Dec - 5 Dec
 Knowledge and skills to accept, handle, and process shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
15 Dec - 19 Dec
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
Switzerland, Geneva (IATA)
16 Dec - 18 Dec


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Additional information

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