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IATA Training Center - Miami, USA

The Miami training center is conveniently located near the airport and a lively business district.  Our center has a beautiful lake view and is a short fifteen-minute drive to the beach.

       

Our warm and friendly team speaks both English and Spanish, and is happy to assist you throughout your stay. All participants residing in the United States receive a 30% discount off the course fee. Contact us to start your Miami experience!

Practical information

Getting here

The training center is easily accessible by taxi or airport shuttle bus. Hotels, restaurants, and shopping areas are conveniently nearby. See on map

Accommodations

As a course participant you can benefit from special rates with hotels near the Miami training center. You will receive all reservation details once registered for a course.

Leisure

Plan what to do during your stay on the Miami tourism website

Contact

IATA Training & Development Institute
703 Waterford Way (NW 62nd Avenue)
Suite #600
Miami, Florida 33126
USA
Tel.: +1 (305) 779-9860
Fax. +1 (305) 264-8088
TTY: MIADTXB
Contact us online

A regional course fee (20% discount) is applied to course participants residing in the United States who attend classes at the Miami Training Center. To claim the discount, enter MIA-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.

A regional course discount (20% discount) is applied to course participants residing in countries in Latin America and the Caribbean Islands who attend classes in the Americas. To claim the discount, enter LatinITDI in the promotional code field during your registration. The discount will be deducted automatically from the course price.

Find out more about the regional discount.

These discounts will be applied in addition to any qualifying early bird promotion.

Courses in Miami

August - 2015
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA)
10 Aug - 14 Aug
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
11 Aug - 14 Aug
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
United States, Miami (IATA)
24 Aug - 28 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
United States, Miami (IATA)
24 Aug - 28 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
31 Aug - 4 Sep
This course will enhance your technical problem solving skills and prepare you to participate in Six Sigma implementation projects. This course is the first of three required for Green Belt certification. Lean Six Sigma Green Belt Lite - Level 1 Certificate (Classroom, 5 days)
United States, Miami (IATA)
31 Aug - 4 Sep
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
United States, Miami (IATA)
31 Aug - 4 Sep

September - 2015
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
United States, Miami (IATA)
1 Sep - 3 Sep
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
2 Sep - 4 Sep
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
8 Sep - 10 Sep
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
United States, Miami (IATA)
9 Sep - 11 Sep
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA)
9 Sep - 11 Sep
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
United States, Miami (IATA)
14 Sep - 18 Sep
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
United States, Miami (IATA)
14 Sep - 18 Sep
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. PBN Operational Approvals (Classroom, 5 days)
United States, Miami (IATA)
14 Sep - 18 Sep
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
United States, Miami (IATA)
15 Sep - 17 Sep
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
21 Sep - 25 Sep
 Descubra los enfoques comunes de los requisitos y los procedimientos en el campo de la seguridad en la aviación. Sistemas de Gestión de la Seguridad Física - SeMS (presencial 5 días)
United States, Miami (IATA)
21 Sep - 25 Sep
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
United States, Miami (IATA)
22 Sep - 25 Sep
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA)
22 Sep - 24 Sep
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
United States, Miami (IATA)
28 Sep - 2 Oct
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
United States, Miami (IATA)
28 Sep - 2 Oct
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
United States, Miami (IATA)
28 Sep - 2 Oct

October - 2015
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
United States, Miami (IATA)
5 Oct - 9 Oct
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
United States, Miami (IATA)
5 Oct - 9 Oct
 Learn how to plan and manage your day-to-day operations and interactions. Professional Air Cargo Supervisor (Classroom, 5 days)
United States, Miami (IATA)
13 Oct - 16 Oct
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy - University of Geneva (Classroom, 3 days)
United States, Miami (IATA)
14 Oct - 16 Oct
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United States, Miami (IATA)
19 Oct - 23 Oct
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
19 Oct - 23 Oct
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
United States, Miami (IATA)
19 Oct - 23 Oct
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
United States, Miami (IATA)
26 Oct - 30 Oct
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
28 Oct - 30 Oct

November - 2015
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
2 Nov - 6 Nov
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
United States, Miami (IATA)
2 Nov - 6 Nov
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature-Controlled Container Operations (Classroom, 2 days)
United States, Miami (IATA)
2 Nov - 3 Nov
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Shipping Perishable Cargo (Classroom, 2 days)
United States, Miami (IATA)
4 Nov - 5 Nov
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United States, Miami (IATA)
9 Nov - 13 Nov
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
United States, Miami (IATA)
9 Nov - 13 Nov
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
United States, Miami (IATA)
10 Nov - 12 Nov
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
United States, Miami (IATA)
16 Nov - 20 Nov
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
16 Nov - 20 Nov
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
United States, Miami (IATA)
16 Nov - 20 Nov
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
United States, Miami (IATA)
17 Nov - 20 Nov
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
United States, Miami (IOSA)
23 Nov - 27 Nov
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
United States, Miami (IATA)
30 Nov - 4 Dec
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
United States, Miami (IATA)
30 Nov - 11 Dec

December - 2015
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
United States, Miami (IATA)
1 Dec - 3 Dec
 Meet the IATA DGR and 49 CFR requirements for the identification, packing, marking, labeling and documentation IATA DGR and the 49 CFR. Shipping Lithium Batteries by Air (Classroom, 1 day)
United States, Miami (IATA)
1 Dec - 1 Dec
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
2 Dec - 4 Dec
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
United States, Miami (IATA)
7 Dec - 11 Dec
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
United States, Miami (IATA)
7 Dec - 11 Dec
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
7 Dec - 11 Dec
 Learn the fundamentals of biojet fuel and its essential role in the future of aviation. Biojet Fuel Workshop (Classroom, 2 days)
United States, Miami (IATA)
14 Dec - 15 Dec
 Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations. Airport Certification and Infrastructure Standards (Classroom, 5 days)
United States, Miami (IATA)
14 Dec - 18 Dec
 Learn aviation incident and accidentinvestigation requirements, techniques and working practices.Acquire a structured approach to managing safetyto prevent incidentsand accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
United States, Miami (IATA)
14 Dec - 18 Dec
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
United States, Miami (IATA)
15 Dec - 18 Dec


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Additional information

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