This proficiency certificate promotes knowledge and skills in front- and back-office functions.
A blend of competencies in international airline ticketing, competitive journey pricing and BSP settlement and remittance procedures will position certificate holders as specialists in airline ticket sales and BSP operations. As a result of these competencies, you can contribute to agency sales by
- Recognizing potential errors in journey pricing
- Effectively raising and resolving disputes over ticket transactions
- Anticipate and prevent the most common ticketing errors
- Reduce the cost of errors
- Interpret data in billing reports to make informed business decisions
This Certificate is recommended for:
Anyone who prices journeys by air, issues tickets and manages the recalculation and settlement of tickets sales through the BSP system, such as:
- Travel agents
- Tour operators
- Ticketing agents
Requirements:
IATA Global Distribution Systems Fares & Ticketing: Amadeus; Galileo; Sabre
BSP Essentials for Travel Agents