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Proficiency Certificate in Agency Ticket Sales & Settlement

DescriptionContent OverviewPrices & Registration

This proficiency certificate promotes knowledge and skills in front- and back-office functions.

A blend of competencies in international airline ticketing, competitive journey pricing and BSP settlement and remittance procedures will position certificate holders as specialists in airline ticket sales and BSP operations. As a result of these competencies, you can contribute to agency sales by

  • Recognizing potential errors in journey pricing
  • Effectively raising and resolving disputes over ticket transactions
  • Anticipate and prevent the most common ticketing errors
  • Reduce the cost of errors
  • Interpret data in billing reports to make informed business decisions

This Certificate is recommended for:

Anyone who prices journeys by air, issues tickets and manages the recalculation and settlement of tickets sales through the BSP system, such as: 

  • Travel agents
  • Tour operators
  • Ticketing agents



IATA Global Distribution Systems Fares & Ticketing: Amadeus; Galileo; Sabre

BSP Essentials for Travel Agents


Additional information

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