Training

Our Courses

Our extensive training portfolio includes 30 diploma programs, and an expanding scope of over 225 certificate courses.  Browse through a complete course list below.

2010 courses now online! View classroom calendar

Note: all courses listed under "Classroom" can be customized to your needs and delivered to your offices. More details
Course Title Classroom Self-Study
Advanced Airline Marketing 
Advanced Airline Sales Strategies 
Advanced Airport Commercial Management  
Advanced Airport Operations  
Advanced Aviation Internal Auditor New!
Advanced Cargo Skills and Procedures 
Advanced Instructional Techniques New!
Advanced Passenger Fares and Ticketing  
Advanced Passenger Proration New!
Advanced Project Management New!
Advanced Quality Management System for Airlines New!
Advanced Safety Management Systems 
Advanced Safety Management Systems for Airlines New!
Aeronautical Information Management 
Air Cargo Management 
Air Mercury – Next Generation™ New!
Air Operator Certification Process 
Air Service Development  
Air Transportation Economics New!
Air Transportation Management 
Airborne Collision Avoidance System / T-CAS Training for Air Traffic Controllers & Pilots 
Aircraft Accident Investigation  New!
Aircraft Acquisition and Financing 
Aircraft Airworthiness & Air Carrier Certification New!
Aircraft Maintenance and Engineering Management 
Aircraft Operations Awareness for Emissions Verifiers  New!
Airline Business Foundations 
Airline Cabin Crew Training 
Airline Commercial Challenges and Regulatory Issues 
Airline Contract Law 
Airline Customer Service 
Airline Emergency Planning and Response Management 
Airline Finance and Accounting Management 
Airline Finance and Accounting Management - 2nd Edition 
Airline Ground Operations Safety Audit 
Airline Industry Leading Practices 
Airline Maintenance Cost Management 
Airline Management Integration: Air Mercury™ 
Airline Marketing  
Airline Marketing 
Airline Operations Document Systems and Quality New!
Airline Passenger Services 
Airline Passenger Services Accounting and Control 
Airline Revenue Management New!
Airline Security Operations 
Airport Certification and Standards 
Airport Certified Employee (IACE) New!
Airport Customer Service 
Airport Emergency Management 
Airport Financial Management 
Airport Firefighter Officer 
Airport Marketing 
Airport Master Planning 
Airport Operations 
Airport Retail Management New!
Airport Safety Management Systems  
Airport Security Operations  
Airport Strategic Management  
Airport Terminal Design and Planning New!
Airport Total Quality Management 
Airside Accident Investigation 
Airside Safety Awareness 
Alliances, Strategic Partnerships & Frequent Flyer Programmes 
ANS Legal and Financial Issues 
ATC Team Resource Management & Safety (TRM) 
Aviation Accounting and Finance 
Aviation and the Environment 
Aviation English Language Solution 
Aviation Fuel Management 
Aviation Internal Auditor Course New!
Aviation Law for Managers  
Aviation Security Trainer New!
Aviation Security Training Package (ASTP) 
Aviation Security Training Package (ASTP) - Airline Management Course 
Aviation Security Training Package (ASTP) - Flight Deck and Cabin Crew 
Aviation Security Training Package (ASTP) - Foundation Course 
Aviation Security Training Package (ASTP) - Ground Services 
Basic Airside Safety 
Basic AVSEC Management Course for Airport and Airline Operators New!
Basic Passenger Fares and Ticketing 
Benchmarking and Best Practice for ANS Providers New!
Business Continuity Planning New!
CAA Compliance with ICAO SARPS New!
Card Payment Policies and Fraud Prevention New!
Cargo Accident Investigation and Prevention 
Cargo Interline Accounting and Control 
Cargo Marketing 
Cargo Marketing for the 21st Century New!
Cargo Proration 
Cargo Security 
Cargo Skills and Procedures 
Collaborative Decision Making (CDM) 
Commercial Cargo Interline Sales and Revenue 
Cost Reduction Strategies 
CRM - Threat and Error Management 
CRM - Threat and Error Management Refresher 
Customer Service for ANS Providers 
Dangerous Goods Instructional Techniques *(for categories other than 1, 2, 3 & 6)  New!
Dangerous Goods Regulations (DGR) - Initial 
Dangerous Goods Regulations (DGR) - Recurrent 
Dangerous Goods Regulations (DGR) Instructor Refresher New!
Developing e-Learning Solutions New!
Disaster Planning and Relief Management for Civil Aviation Authorities New!
Drive Corporate Performance New!
Effective Communication Skills New!
EU Aviation Law 
Executive Advanced Safety Management System New!
Executive’s Guide to Effective Strategic Planning  New!
Family Assistance Training New!
Fares Filing, Pricing and Distribution Workshop New!
Flight Operations Management 
Fraud Prevention Management New!
Fuel Efficiency and Conservation 
Fundamentals of Aviation Security / Fundamentos de la Seguridad de la Aviación 
Fundamentals of Passenger Proration New!
Global Navigation Satellite System (GNSS)  
Ground Operations Management New!
Human Factors in Aviation 
Human Factors in Aviation Maintenance 
Human Resources for Practitioners 
Human Resources Management  
IATA Catering Quality Training Programme 
IATA Global Distribution Systems Fares and Ticketing Course 
IATA Travel and Tourism Training Programme - Stepping into Management 
IATA/FIATA Air Cargo Rating 
IATA/FIATA Cargo Introductory Course 
IATA/FIATA Dangerous Goods Regulations (DGR) - Initial 
IATA/FIATA Dangerous Goods Regulations (DGR) - Recurrent 
IATA/FIATA International Cargo Agents Training Programme 
IATA/UFTAA Training Programme - Foundation / Cours d'Introduction IATA/FUAAV 
IATA/UFTAA Travel and Tourism Training Programme - Consultant 
IATA-ODO Air Carrier Access Rules New!
Implementing a Project Management Office New!
In-Flight Security 
Instructional Design 
Instructional Techniques 
Integrated Approach to Passenger Revenue Accounting and Control 
Integrated Management Systems / Integración de Sistemas de Gestión 
International Air Law for Lawyers and Legal Professionals 
International Cargo Operations and Documentation New!
International Negotiation Skills  
International Strategy Planning and Implementation 
Introduction to Air Transportation 
Introduction to e-freight Implementation 
Introduction to International Financial Reporting Standards New!
Introduction to Revenue Management 
Introduction to Scheduling and Airport Slot Coordination 
Introduction to the Airline Industry 
Introduction to the BSP System and BSP Language New!
IOSA Auditor Training course  New!
ISAGO Auditor Course New!
ISAGO Training for Ground Service Providers New!
Jet Fuel Price Risk Management 
Leadership Development New!
Leading Change  
Lean Management in Aviation New!
Live Animals Regulations 
Live Animals Regulations  New!
Management of Air Navigation Services 
Management of Airside Safety 
Management of Aviation Facilitation  
Management of Aviation Quality and Service  
Management of Aviation Security 
Management of Global Navigation Satellite System (GNSS) 
Management of Training 
Managing Accident Prevention and Investigation 
Managing across Cultures 
Managing Aviation Policy and Regulation 
Managing Aviation Security Risk  New!
Managing Distribution Channels and Costs 
Managing People Performance New!
Managing Stakeholder Consultations New!
Managing the Creation of Autonomous Civil Aviation Authorities New!
Managing the Safety Oversight Function 
Maximising the Benefits of Your Frequent-Flyer Programme 
Medical Issues in Aviation New!
Modern Managerial Strategies for Aviation Organisations 
Monitoring and Controlling Multiple Projects (30 PDU) New!
Network, Fleet and Schedule Planning 
Optimising Air Transportation Management New!
Organization and Aviation Risk Management New!
PANS-OPS Basic New!
Passenger Interline Accounting and Control 
Passenger Proration 
Passenger Proration with Fundamentals of Tariff Construction - Advanced 
Passenger Revenue Control - Initial 
Passenger Tariff Workshop 
PBN Implementation Workshop New!
Performance-based Navigation (PBN) I New!
Performance-based Navigation (PBN) II  New!
Phraseology and Safety Training for Air Traffic Controllers and Pilots 
Planning and Strategic Direction in Civil Aviation  
Procurement and Contracts Management (30 PDU's) New!
Production Planning and Control 
Professional Selling & Account Management Skills New!
Professional Skills for DGR Instructors (category 1, 2, 3 & 6)  
Project Management Essentials (30 PDU) 
Project Management Professional (PMP) Preparation New!
Quality Management in Airline Operations 
Quality Management Systems for ANS Providers 
Reduced Vertical Separation Minimum (RVSM) 
Refresher Training for Air Traffic Controllers 
Regulations on the Transport of Radioactive Material (Class 7) 
Revenue Management and Revenue Protection for Civil Aviation Authorities New!
Revenue Management for Practitioners 
Safety and Quality Management Processes  New!
Safety Management Systems for Airlines 
Safety Management Systems for Cargo New!
Safety Management Systems for Civil Aviation  
Sales Accounting and Control 
Satellite Navigation 
Scheduling & Airport Slot Coordination - Advanced Coordinator Level 3 New!
Scheduling and Airport Slot Coordination - Advanced Level 2 
Security and Anti-Smuggling Measures / Seguridad de la Aviación y Narcotrafico New!
Security Coordinator Training (Ground Security) New!
Security Crisis Management 
Security Management Systems (SEMS) 
Security Management Systems for Airports & Civil Aviation Authorities (SEMS) New!
Security Quality Control  New!
Senior Civil Aviation Management  
Senior Management of Aviation Security 
Shipping Guidelines for Infectious Substances  New!
Shipping Guidelines for Infectious Substances (Class 6.2) 
Shipping Perishable Cargo  New!
Shipping Perishable Cargo 
Station / Ground Handling Management 
Station Management 
Strategic Management for Civil Aviation Authorities New!
Strategic Management of Aviation Security New!
Tariff and Ticketing Refresher Workshop 
Taxes, Fees and Charges (TFCs) for Interline Billings Workshop New!
Training for Industry Suppliers 
Training Needs Assessment 
ULD Handling New!
Understanding Air Traffic Control (ATC) 
Unusual / Emergency Situations Training for Pilots and Air Traffic Controllers 
Onsite Training
All IATA classroom courses can be delivered to your offices and tailored to your organisation's reality and needs. More details
IATA Diploma Programmes

Many certificate courses count towards a complete diploma. Take a look at our diploma programmes.