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Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)

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Lead your ramp team to the consistent servicing and turnaround of multiple aircraft types.

Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP).

Course format: This course is available at IATA Training Centers, regional training partner locations, and on-demand as in-company training. This course provides 32 hours of instruction delivered by an official IATA Instructor.

Recommended level: Professional and Management
Prerequisites: Participants should have prior knowledge of airport operations

Next class

Aug 23 - Aug 26, 2016 - Peru, Lima (TTS-RTP)
3 additional classes are scheduled. See all

What you will learn

Upon completing this course you will have the skills to:

  • Manage the off-loading/ loading procedures of aircraft
  • Manage the full turnaround of aircraft, coordinating resources and processes
  • Apply best practices to be safe, punctual and commercially successful in turnaround services
  • Understand and apply the safety and punctuality aspects of loading operations
  • Design and offer consistent services according to widely accepted AHM and I-GOM standards
  • Take a leading role in your ramp team

Course content

  • Airside and ramp safety
    • Airside safety supervision and risk assessment
    • Ramp safety regulations
    • Hazards and human factors
  • Aircraft handling operations
    • Ground service equipment types and operations
    • Aircraft fueling interface
    • Ramp to cockpit communications
    • Emergency and severe weather situations
  • Aircraft movement
    • Pre- and post-arrival inspections, procedures
    • Pushback and towing operations
    • Marshalling
    • Aircraft movement messages and delay codes
  • Turnaround plan
    • Pre-flight duties
    • Sequential and critical path activities
    • Disruptions and difficult working conditions
  • Aircraft loading functions
    • Designation of aircraft holds, bays and cabin
    • Loading, unloading, securing, build up, tagging
    • Inspection of aircraft damage
  • Load control functions
    • Aircraft structural loading limitations
    • Standard weights, weight control and load
    • Interpreting the LDM and CPM
    • Calculating deviations on the load sheet
  • High efficiency factors
    • Fulfilling Service Level Agreements
    • Teamwork, communication and culture

Download full outline

Who should attend

This course is recommended for:

  • Ground handling managers and supervisors
  • Station supervisors
  • Ramp and turnaround coordinators
  • Loading supervisors and load controllers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Additional information

Supporting materials

Every participant receives a complimentary soft copy of the latest IATA Ground Operations Manual (IGOM)*. It is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties. The IGOM Software Web Download * (Single User License) represents a value of $155 included in the price of this course!

* Please check the system requirements for the installation of the IGOM

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

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