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Airline Cabin Crew Training

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Prepare yourself to start your career as an airline cabin crew member.

Course format: This is a distance learning course, available in printed or electronic format. This course requires 40-45 hours of self-study plus a 3-hour exam.

Key topics

  • Introduction to Aircraft and Aviation Familiarization
  • Crew Member Coordination and Communication
  • Customer Service and managing passenger interactions
  • Safety and emergency procedures

Download the full course outline


This course if offered in the following formats:

1. Textbook. candidates will receive the training material in paper-based format. To enroll, click on the "enroll" button below under the "Prices & Registration" tab.

2. eBook: training material available in electronic format readable in all computers and portable electronic devices. Benefit from discounted rates and save on shipping!

3. With Harvard ManageMentor modules: more information

This course is a step towards earning an IATA Diploma in:

What you will learn

Upon completing this course you will have the skills to:

  • Understand the cabin crew profession, its origins and current practices
  • Identify aircraft types and relevant cabin crew functions
  • Manage passenger interactions in a variety of circumstances
  • Recall emergency ad safety procedures

Who should attend

This course is recommended for:

  • Aspiring cabin crew members

Subject areas

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Additional information

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