About

Start with the essentials to launch a career in the airline industry.

This training program combines IATA's trusted Introduction to the Airline Industry course with Harvard ManageMentor (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.

Course format: This is a distance-learning program requiring 80 hours of self-study for the IATA course plus additional time for the HMM modules.

What you will learn

Upon completing this course you will have the skills to:

• Know the history, current scale and scope of the airline industry
• Find out about the multiple operational and business functions of airlines
• Describe the duties and responsibilities of key airline personnel
• Build or refresh management and leadership skills
• Respond to management challenges effectively

Key topics

• Airline Organizational Structure and Personnel
• Airline Business Model
• Airline Fleet
• Airline Manufacturers and Vendors
• Government and industry agencies

Table of Contents (pdf) for the IATA course

HMM access

This valuable online reference tool, used by companies around the world, will help you handle day-to-day management issues.

HMM offers the following on-demand features to help you achieve more on the job:

• Concise lessons and tools for fast and effective learning
• Videos featuring Harvard University faculty, trusted experts, and next-generation emerging leaders
• Editor’s Choice articles featuring up-to-the-minute business expertise, selected and updated quarterly by Harvard Business Publishing editors
• Hundreds of new checklists, self-assessments, worksheets, and handouts to facilitate the application of new ideas to your own work environment
• Personalized experience: goals, skill development, and action planning to help you quickly apply new skills
• Post-topic, On-the-Job component where you work on your action plan and receive content, tips, and reminders

HMM module content

Who should attend

This course is recommended for:

• Entry-level airline industry staff
• Newcomers to the airline industry

Certificate awarded

You will receive an IATA certificate upon successful completion of the IATA exam.

An HMM certificate of completion is awarded for each module, provided you obtain a passing grade of 70%. You may track your progress within the HMM platform.

Upon successful completion of the 10 required HMM modules and the IATA Introduction to the Airline Industry course, contact us to claim your IATA Leadership and Management Diploma.

Additional information

NOTE: The fees include the Aviation Distance Learning course and access to the HMM modules.