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Introduction to the Airline Industry

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About

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

Available as: Distance Learning course
Duration: 40-45 hours plus 3 hours for exam
Recommended level: Entry-level and Professional
Prerequisites: None

What you will learn

Upon completing this course you will have the skills to:

  • Know the history, current scale and scope of the airline industry
  • Find out about the multiple operational and business functions of airlines
  • Describe the duties and responsibilities of key airline personnel

Key topics

  • Airline Organizational Structure and Personnel
  • Airline Business Model
  • Airline Fleet
  • Airline Manufacturers and Vendors
  • Government and industry agencies

Table of Contents (pdf)

Who should attend

This course is recommended for:

  • Entry-level airline industry staff
  • Newcomers to the airline industry

This course is a step toward earning an IATA Diploma in:

Additional information

Exam information

  • Exam Delivery Method: Supervised exam in IATA Exam location. Physical Attendance is required. Depending on exam venue availability online exams are available.
  • Exam Format: Multiple Choice questions
  • Number of questions: 100
  • Time Allowance: 3 hours
  • Passing Grade: 60 correct answers
  • Distinction Grade: 90 correct answers
  • Course edition applicable for the Exam: Please refer to this page

Note:

This course if offered in the following formats:

  1. Textbook. candidates will receive the training material in paper-based format. To enroll, click on the "enroll" button below.
  2. eTextbook: training material available in electronic format readable in all computers and portable electronic devices. Benefit from discounted rates and save on shipping!

Subject areas

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Additional information