Skip to main content
The Passenger Innovation Awards aims to ignite new ideas in the passenger world.
Why closing gaps in the Tokyo Convention will be a deterrent to unruly passenger behavior.
The trusted source to prepare and document dangerous shipments in compliance with international regulations.
Gain strategic insights on trends and opportunities with customized global passenger flow data.
We're adding new IATA training centers, partner locations and distance learning options to bring our training closer to you.
Join us on 20-22 October in Hamburg & meet high level industry professionals to discuss industry transformation.
Tony Tyler's address to the 1000 delegates from industry and media who gathered in Miami 7-9 June for IATA's 71st AGM
Thrive in today’s marketing environment with this crash course in social media. Explore how this user-driven technology can increase your profitability and learn successful communication strategies to apply in your airline .
Available as: Classroom & In-Company course
Duration: 3 days (24 hours)
Recommended level: Entry-level and Professional
Upon completing this course you will be able to:
Download full profile (pdf)
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma in:
About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More
Request in-company training
Send us an email or contact the salesperson in your region by phone or fax.
Register for a scheduled course
Select a session from the below list to get started. Register early and save up to 20%! The discount will be made automatically at time of payment.
This class is offered in partnership with Sri Lankan Airlines. To register, please contact:
Buddhika Hewawasam, Manager International Aviation Academy
Tel: +94 19 733 2047
Fax: + 94 19 733 5250
Sri Lankan Airlines Ltd Airline Centre
Bandaranaike International Airport
A regional course fee (20% discount) is applied to course participants residing in countries in Latin America and the Caribbean Islands who attend classes in the Americas. To claim the discount, enter LatinITDI in the promotional code field during your registration. The discount will be deducted automatically from the course price.
The regional discount will be applied in addition to any qualifying early bird promotion.
London Training Center information
This course is delivered in partnership with:
© International Air Transport Association (IATA) 2015. All rights reserved.