The aircraft servicing and ground handling basics you need to start a career on the ramp.
Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp.
Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.
Course format: This is a distance learning course, available in printed or electronic format.
- This course requires approximately 40 hours of study, to be completed in 18 months.
- All candidates will be given 2 attempts to successfully complete the final exam.
- To successfully pass the exam, the student must achieve a grade of 60% or higher.
- An IATA Certificate is awarded upon successful completion of the final examination.
- This course is part of the Diploma in Aviation Studies
What you will learn
Upon completing this course you will have the skills to:
- The ground operations working environment
- Standard ramp operations terminology
- The departments of an airport and how they work together
- Basic safety and security for efficient operations
- Procedures for key aircraft ground servicing tasks
- IATA Airport Handling Manual and IATA Ground Operations Manual standards
Introduction to the airside environment and airport ramp services
Aircraft characteristics and turnaround plan
Cleaning, catering and other services
- Ground service equipment
Standard operating procedures
Ramp security awareness
Future developments in the sector of ramp services
Download the course outline
Who should attend
This course is recommended for:
- Anyone interested in pursuing a career with an airline or ground service provider
- Recently recruited airline, airport and ground handling staff
An IATA Certificate is awarded to participants successfully passing the final exam.
The IATA Airport Ramp Services course covers the many aspects of below the wing operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Ground Operations Manual (IGOM). Therefore, the IGOM has been included in the study kit as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.
The price of the study kit includes:
- The Airport Ramp Services course textbook
- Two exam attempts to obtain your IATA Certificate
- The latest IATA Ground Operations Manual (IGOM), Software Web Download * (Single User License) **
* Please check the system requirements for the installation of the IGOM
** Find out more about the IATA Ground Operations Manual
The IGOM Software Web Download * (Single User License) represents a value of $155 included in the price of this course!
- Exam Delivery Method: Supervised exam in IATA Exam location. Physical Attendance is required. Depending on exam venue availability online exams are available.
- Exam Format: Multiple Choice questions, Closed Text Book
- Number of questions: 100
- Time Allowance: 3 hours
- Passing Grade: 60 correct answers
- Distinction Grade: 90 correct answers
- Course edition applicable for the Exam: Please refer to this page
iPad packageFurther training
Select any 4 of the 8 available Aviation Courses in eTextbook format and receive them with a free iPad. Learn more
Graduates of this course can apply for the Harvard ManageMentor (HMM) distance learning program at a special graduate price.