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Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)


DescriptionContent OverviewPrices & Registration

Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success.

Course details

Available as: Classroom & In-Company course
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

What you will learn

Upon completing this course you will be able to:

  • Benchmark effectively to deliver service improvements and achieve better performance results
  • Understand Air Navigation Service Provision core processes of specification and design of service, delivery of service, review of service and customer service

Who should attend

This course is recommended for:

  • Air Navigation Service Providers

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Additional information

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