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ATC Team Resource Management (TRM) and Safety (Classroom, 5 days)


DescriptionPrices & Registration

About

Learn how to better manage air traffic control team resources and safety.

This course is available at IATA Training Centers, Regional Training Partner locations, and on-demand as in-company training.

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Management and Professional
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or equivalent for other languages.

Next class

There are currently no scheduled classes. Check back later for updates or contact us to arrange a class in your company.


What you will learn

Upon completing this course you will be able to:

  • Manage the human factors elements in air traffic control
  • Develop a safety and quality culture to increase efficiency

Course content

  • Human error in air traffic control
  • Human mental resources
  • Teamwork and team rules
  • Communication in air traffic control
  • Decision making processes
  • Air traffic control and cockpit cooperation
  • Situational awareness in air traffic control
  • Stress management
  • Incident investigation and case studies

Who should attend

This course is recommended for:

  • ANS providers
  • Civil Aviation Authorities

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional information

About IATA Classroom Training
We train more than 10,000 aviation professionals annually through our global network of IATA Training Centers, Regional Training Partners, and in private in-company sessions. Our 200+ classroom courses are developed using IATA’s unique industry insight and delivered by IATA Instructors, experts in their fields. More

Further training
Graduates of this course can apply for the Harvard ManageMentor© (HMM) distance learning program at a special graduate price.

Subject areas

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Additional information